Kerrie is the best person she remembers my order I think she deserves a raise
Atmosphere: 4
Food: 4
Service: 5
Jill \u0026 David Vandermeersch
Recently renovated interior is a welcoming atmosphere. Staff were super friendly and quality of food and drinks is what you would expect from Timmies. Lots of parking available.
Atmosphere: 4
Food: 5
Service: 5
Travis Keck
Amazing staff really amazing manager always f4iendly saying hi the min u walk in or arrive at the window
Atmosphere: 5
Food: 5
Service: 5
Pat Fenn
I was there yesterday ordered two drinks do you charge me for it I scan my phone to realize you took my points that's not fair people be aware of looking at your points cuz they will steal them from you
Dermin Collins
Very friendly workers all the time 😉 keep up with the great work here in St Thomas, Ont, CANADA'S COFFEE AND MORE YOU HAVE TO GO AND SEE FOR YOURSELF...... AND NO I'M GETTING PAID FOR SAYING THAT 😠I WISH...
Lisa Clark
Quick stop and great service
Atmosphere: 5
Food: 5
Service: 5
Tanvir Sandhu
Give Kathy a raise Always a good service
Atmosphere: 4
Food: 5
Service: 5
Shane McCarthy
Ordered a sausage and egg muffin and got a bacon and egg muffin. Staff needs to verify order. I shouldn't have to verify my order before leaving the drive-thru window.
Atmosphere: 3
Food: 1
Service: 1
Reviews Anonymous
This Tim Horton’s location seriously needs to work on their attention to detail and their customer service skills. I don’t think I’ve ever been spoken to as disrespectfully as I have than here. Usually my food and drink comes out alright with the average hair or gross mark on my cup, but today I pulled up and had such a crappy experience in the drive through. Specifically, there’s a person who works here who consistently speaks to me like I’m some scum on the bottom of their shoe and I’m sick of it. Eyebrow notch, eyeliner like never seen before, just absolutely no personality or conversational/customer service skill in sight. I’ve worked drive-thru, I know how it is and I know how to talk to people and this just wasn’t it.
Their communication skills are terrible, there is no customer satisfaction, they do business as they please. This is wrong. If the product the customer wants is not available, let them say it is not available. No one has the right to treat people like fools by giving them something else.
Atmosphere: 1
Food: 1
Service: 1
M S W W-K (Maria and Abe)
OMG this has to be the slowest service of any tims I have ever been in
Heather Hooker
Always great service from Danielle and Connie! They're fun and friendly. Food always tastes great. Always super fast service. I love starting my day at this Timmy's. Best location.
Atmosphere: 5
Food: 5
Service: 5
Safko Safko
Was in there a couple days ago during the heatwave and I noticed that they had no AC it was extremely hot in there I couldn’t stay in there for long. I went in today and there was still no AC the manager should be ashamed of themself for making their employees work while the AC is broke during this time were there is constant heat warning in effect. The manager needs to do better and get it fixed ASAP
Good coffee
Atmosphere: 4
Food: 4
Service: 4
Kerrie is the best person she remembers my order I think she deserves a raise
Atmosphere: 4
Food: 4
Service: 5
Recently renovated interior is a welcoming atmosphere. Staff were super friendly and quality of food and drinks is what you would expect from Timmies. Lots of parking available.
Atmosphere: 4
Food: 5
Service: 5
Amazing staff really amazing manager always f4iendly saying hi the min u walk in or arrive at the window
Atmosphere: 5
Food: 5
Service: 5
I was there yesterday ordered two drinks do you charge me for it I scan my phone to realize you took my points that's not fair people be aware of looking at your points cuz they will steal them from you
Very friendly workers all the time 😉 keep up with the great work here in St Thomas, Ont, CANADA'S COFFEE AND MORE YOU HAVE TO GO AND SEE FOR YOURSELF...... AND NO I'M GETTING PAID FOR SAYING THAT 😠I WISH...
Quick stop and great service
Atmosphere: 5
Food: 5
Service: 5
Give Kathy a raise
Always a good service
Atmosphere: 4
Food: 5
Service: 5
Ordered a sausage and egg muffin and got a bacon and egg muffin. Staff needs to verify order. I shouldn't have to verify my order before leaving the drive-thru window.
Atmosphere: 3
Food: 1
Service: 1
This Tim Horton’s location seriously needs to work on their attention to detail and their customer service skills. I don’t think I’ve ever been spoken to as disrespectfully as I have than here. Usually my food and drink comes out alright with the average hair or gross mark on my cup, but today I pulled up and had such a crappy experience in the drive through. Specifically, there’s a person who works here who consistently speaks to me like I’m some scum on the bottom of their shoe and I’m sick of it. Eyebrow notch, eyeliner like never seen before, just absolutely no personality or conversational/customer service skill in sight. I’ve worked drive-thru, I know how it is and I know how to talk to people and this just wasn’t it.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Their communication skills are terrible, there is no customer satisfaction, they do business as they please. This is wrong. If the product the customer wants is not available, let them say it is not available. No one has the right to treat people like fools by giving them something else.
Atmosphere: 1
Food: 1
Service: 1
OMG this has to be the slowest service of any tims I have ever been in
Always great service from Danielle and Connie! They're fun and friendly. Food always tastes great. Always super fast service. I love starting my day at this Timmy's. Best location.
Atmosphere: 5
Food: 5
Service: 5
Was in there a couple days ago during the heatwave and I noticed that they had no AC it was extremely hot in there I couldn’t stay in there for long. I went in today and there was still no AC the manager should be ashamed of themself for making their employees work while the AC is broke during this time were there is constant heat warning in effect. The manager needs to do better and get it fixed ASAP
Atmosphere: 1
Food: 3
Service: 4
Excellent service, good food, pleasant staff.
Atmosphere: 5
Food: 5
Service: 5
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