I don’t know how my coffee is always wrong here your buttons are off or you need new employees
Loretta Sturgeon
Need to quit hiring kids who don't want to make coffee and make it right. Location doesn't have darkroast fresh ever when the kids are working and will try pass off original as dark roast. Please retrain the children working the 4:00 shift today and would not make me a dark roast and handed off the original roast for a second time after 10 min wait.
Atmosphere: 1
Food: 1
Service: 1
Bret Laframboise
Dietary restrictions: Nice to have options for diabetic people
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tim Hortons Belt Breakfast Sandwich
Kristy Sturgeon
Today I went through the drive through placing my order I wasn't done with my order then said I need another tea and coffee the lady sid like was take to long. When I got to the window I said you guys usually asked if i am done with my order the lady then said oh well we don't do that her she wasn't very not Customer friendly. Sounds like crabby I was very unhappy whit my Timmies visit today.
Rita Melo
Not clean in all aspects. Tables floors ,washrooms. But yet there is time for talking in-between employees. Your coffee cups should be more insulated like McDonald's cups.
Parking: Never have problems with parking.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Tim Hortons Belt Breakfast Sandwich
Yaz
Seriously? We pay to have decent food, not samples. Not only your staff say we are out of items (roasted onions and vanilla dip donuts), but they "sample" the amount of beef in the heavily advertised roast beef craveable. Tim horton reputation is on the decline at every store.
Atmosphere: 1
Food: 1
Service: 1
Ahmad A
Today I ordered an extra-large dark roast coffee, and while observing a trainee prepare my order, I noticed that the coffee pot was insufficiently filled. Instead of brewing a fresh pot, a crew member, whom I believe was a manager, instructed the trainee to add hot water to my cup to fill it up.
When I received my coffee, I found the cup nearly a quarter empty. The taste was diluted, clearly lacking the rich flavor of a proper dark roast due to the added water. I returned to the store and discussed this with the trainee, who confirmed she had been directed to do so. I then spoke with the manager, who apologized and prepared a new coffee for me. I emphasized that it is unacceptable to dilute coffee in this manner, and I would have preferred to wait for a freshly brewed pot.
This practice not only compromises quality but also raises serious ethical concerns. I worry about how often this may occur in order to cut costs. Such actions could be considered fraudulent and warrant significant attention. I believe this issue needs to be addressed by your head office to prevent further incidents.
Food: 1
Service: 1
Joseph R
Be thankful if they get your order right! Last time I was here, I ordered a Breakfast sandwich (Sausage, egg & cheese on a plain bagel) with steeped tea (Medium, milk and sugar.) I received a black coffee and a toasted (burnt) everything bagel with nothing on it...and was told to leave when I asked for the right order...
Atmosphere: 4
Food: 2
Service: 3
Dan Mc
Finally a Timmies in Strathroy with great service I expect from Tim Horton's. Great job team!
Wheelchair accessibility: Fully accessible.
Food: 4
Service: 5
glenn sturgeon
I went into this Tim Hortons. There was a guy in front of me ordered 12 donuts waited about 5 minutes then he asked the employee if she could call him a taxi. She proceeded to call him a taxi. I thought it was my turn to order the guy asked her to call the taxi back to make sure it's coming I waited 20 minutes for the employee to come back and take my order she walked past me and I said are you going to take my order and she looked at me and walked away I left without placing an order really good employee
Older lady at the drive through window usually it’s very rude and not polite at all… to the point that I rather drive far to the other Tim’s so I don’t have to deal with her..
Service: 1
Craig Fuller
Strathroy has some of the worst Tim Hortons I’ve ever been too, management is entitled and talk down to customers and employees, and owners don’t ever care when u address them with concerns
Atmosphere: 1
Food: 3
Service: 1
Robyn Campbell
Daily coffee drinker therefore I love it when my #1 tims has multiple weeks with great tasting coffee that's made correctly and with courteous customer service! Good job people.
I don’t know how my coffee is always wrong here your buttons are off or you need new employees
Need to quit hiring kids who don't want to make coffee and make it right. Location doesn't have darkroast fresh ever when the kids are working and will try pass off original as dark roast. Please retrain the children working the 4:00 shift today and would not make me a dark roast and handed off the original roast for a second time after 10 min wait.
Atmosphere: 1
Food: 1
Service: 1
Dietary restrictions: Nice to have options for diabetic people
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tim Hortons Belt Breakfast Sandwich
Today I went through the drive through placing my order I wasn't done with my order then said I need another tea and coffee the lady sid like was take to long. When I got to the window I said you guys usually asked if i am done with my order the lady then said oh well we don't do that her she wasn't very not Customer friendly. Sounds like crabby
I was very unhappy whit my Timmies visit today.
Not clean in all aspects. Tables floors ,washrooms. But yet there is time for talking in-between employees. Your coffee cups should be more insulated like McDonald's cups.
Parking: Never have problems with parking.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Tim Hortons Belt Breakfast Sandwich
Seriously? We pay to have decent food, not samples. Not only your staff say we are out of items (roasted onions and vanilla dip donuts), but they "sample" the amount of beef in the heavily advertised roast beef craveable.
Tim horton reputation is on the decline at every store.
Atmosphere: 1
Food: 1
Service: 1
Today I ordered an extra-large dark roast coffee, and while observing a trainee prepare my order, I noticed that the coffee pot was insufficiently filled. Instead of brewing a fresh pot, a crew member, whom I believe was a manager, instructed the trainee to add hot water to my cup to fill it up.
When I received my coffee, I found the cup nearly a quarter empty. The taste was diluted, clearly lacking the rich flavor of a proper dark roast due to the added water. I returned to the store and discussed this with the trainee, who confirmed she had been directed to do so. I then spoke with the manager, who apologized and prepared a new coffee for me. I emphasized that it is unacceptable to dilute coffee in this manner, and I would have preferred to wait for a freshly brewed pot.
This practice not only compromises quality but also raises serious ethical concerns. I worry about how often this may occur in order to cut costs. Such actions could be considered fraudulent and warrant significant attention. I believe this issue needs to be addressed by your head office to prevent further incidents.
Food: 1
Service: 1
Be thankful if they get your order right! Last time I was here, I ordered a Breakfast sandwich (Sausage, egg & cheese on a plain bagel) with steeped tea (Medium, milk and sugar.) I received a black coffee and a toasted (burnt) everything bagel with nothing on it...and was told to leave when I asked for the right order...
Atmosphere: 4
Food: 2
Service: 3
Finally a Timmies in Strathroy with great service I expect from Tim Horton's. Great job team!
Wheelchair accessibility: Fully accessible.
Food: 4
Service: 5
I went into this Tim Hortons. There was a guy in front of me ordered 12 donuts waited about 5 minutes then he asked the employee if she could call him a taxi. She proceeded to call him a taxi. I thought it was my turn to order the guy asked her to call the taxi back to make sure it's coming I waited 20 minutes for the employee to come back and take my order she walked past me and I said are you going to take my order and she looked at me and walked away I left without placing an order really good employee
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Older lady at the drive through window usually it’s very rude and not polite at all… to the point that I rather drive far to the other Tim’s so I don’t have to deal with her..
Service: 1
Strathroy has some of the worst Tim Hortons I’ve ever been too, management is entitled and talk down to customers and employees, and owners don’t ever care when u address them with concerns
Atmosphere: 1
Food: 3
Service: 1
Daily coffee drinker therefore I love it when my #1 tims has multiple weeks with great tasting coffee that's made correctly and with courteous customer service! Good job people.
Atmosphere: 5
Food: 5
Service: 5
Very friendly workers, quick service
Atmosphere: 5
Food: 5
Service: 5
Drive thru and park!! No thanks
Loading...