I was with my family (four of us including me) and we went there to get bagels, we all got a bagel with cream cheese. I was expecting it to be a lot of cream cheese. I’ll at my bagel. There was no cream cheese. Then I go inside and ask for it to made properly. I go back into the car and the put a tiny amount. I could still see most of the bagel. Then everyone in the car said “yeah, we also didn’t get cream cheese” NEVER GOING THERE AGAIN! LOST MY SERVICE
Atmosphere: 1
Food: 1
Service: 1
Todd David Seath
Unfortunately we have had issues with accuracy of orders lately. My last visit was a disaster and they gave me a bagel with butter instead of the breakfast sandwich I ordered. I called about the mistake as I didn’t notice until I got all the way home but they said there was nothing they could do and all but hung up on me
Atmosphere: 4
Food: 4
Service: 2
Meat Chamber Music
Need better training on how to toast and butter a bagel.
jaspreet singh
11 nov 2025 12.40 pm experience is to bad customer service on drive trough his behave is to rudely i order chai tea latte they give black tea we go agian to change the drink but they close the window
Samual Bondie
Some of the staff are not polite, but the food is great!
Atmosphere: 4
Food: 5
Service: 1
Rene Ramirez
The experience was mixed today, centered primarily on the coffee temperature. My drink was unfortunately just warm—not hot—and the cup itself wasn't warm to the touch. This has been a noticeable, recurring issue lately, as the coffee temperatures seem to be trending down.
However, I want to emphasize that the service was excellent; the staff were friendly and efficient. The place was also clean and well-maintained. If the temperature issue could be addressed, this would easily be a five-star stop.
Atmosphere: 3
Food: 1
Service: 5
Beejay Bulmer
No food available . Overcharged for my drink where I’m from my drink costs 6bucks they charged me over 10. Rude
Atmosphere: 1
Food: 1
Service: 1
dulcie cartlidge
Just visited this location the dining area was filthy. They got my order wrong and the staff making sandwiches doesn’t clean her work station between orders.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Ireland
Tim Hortons policy is to not park cars. This location is constantly inflating their drive thru times by parking cars and running food & drinks out later. Taking people from behind the counter and making them run back and forth to the parking lot does not, in fact, speed up service. As I type this, 3 employees are wandering amongst the 5 cars the Shift Manager has parked. It’s a drive thru, not a park thru.
Atmosphere: 4
Food: 4
Service: 1
Gabriele Elms
Dear owner....I have been coming to your franchise for many years now and always experience staff that is struggling with all the orders due to understaffing! The young people are doing the best they can. Now, they have to deal with customers entering their orders at the stations and get yelled at when they service customers at the counter. Not all seniors can use these machines. Your staff is overwhelmed, and you are nowhere in sight ever to manage or even see that there are issues. There needs to be extra staff now to fill the orders coming from the computers. Like I say...not everyone is comfortable with this method of ordering. Please be kind to your staff. They really are working hard but you don't keep enough staff around and it makes for a very stressful workplace including the frustration a client experiences. I have been watching this for a very long time and I just can't believe you don't see the problems. You must not be around ever to watch how your skeleton crew has to struggle. Guess if this is going to continue I will support Timmy's down the road or in Mt Brydges that have lots of staff and clients are taken care of. Not your staffs fault. You are the one that needs to see how inefficient your Timmy's is run. One person making sandwiches.....filling orders from machines and trying not to ignore line-ups at the cash. Please do something to improve this. I will be a customer for a few more times and see if things have improved. Thank you.
Renovation with limited seating capacity, always lined up, old deaf employees, and honestly- Racist people!!
robyn “robynmae” campbell
May 21st, 2025 Wed. approx.10 am drive-thru debit not working, therefore I went inside to place my order. As I patiently waited in line, I observed a clean, bright, modern business with the drive-thru employees chatting an laughing, seemingly not as busy as I've previously seen. The one female employee working the counter now she was serving customer after customer consistently at all tasks, professionally. I did mention to her that, from what I viewed, I thought she was good at her job. Come to find out she has only been with TH for a few days. I left with my coffee, my goodies, and a smile, thanks to her.
Kandace Taylor
This morning I went in for 3 drinks and a 10 pack of timbits. Everything in my order was correct and executed well. I want to give props to Brandy who was working front cash this morning and made sure everything in my order was correct but, she did seem rather stressed due to being by herself but, regardless she was super sweet and very friendly.
The Bush guy
The slowest Tim Hortons. Consistently. They only take one order at a time and complete it before even asking the person at the speaker what they want. Happens every time. 2 vehicles or 20 doesn’t matter. Horrible
Marc Pirie
I don’t know how my coffee is always wrong here your buttons are off or you need new employees
I was with my family (four of us including me) and we went there to get bagels, we all got a bagel with cream cheese. I was expecting it to be a lot of cream cheese. I’ll at my bagel. There was no cream cheese. Then I go inside and ask for it to made properly. I go back into the car and the put a tiny amount. I could still see most of the bagel. Then everyone in the car said “yeah, we also didn’t get cream cheese” NEVER GOING THERE AGAIN! LOST MY SERVICE
Atmosphere: 1
Food: 1
Service: 1
Unfortunately we have had issues with accuracy of orders lately. My last visit was a disaster and they gave me a bagel with butter instead of the breakfast sandwich I ordered. I called about the mistake as I didn’t notice until I got all the way home but they said there was nothing they could do and all but hung up on me
Atmosphere: 4
Food: 4
Service: 2
Need better training on how to toast and butter a bagel.
11 nov 2025 12.40 pm experience is to bad customer service on drive trough his behave is to rudely i order chai tea latte they give black tea we go agian to change the drink but they close the window
Some of the staff are not polite, but the food is great!
Atmosphere: 4
Food: 5
Service: 1
The experience was mixed today, centered primarily on the coffee temperature. My drink was unfortunately just warm—not hot—and the cup itself wasn't warm to the touch. This has been a noticeable, recurring issue lately, as the coffee temperatures seem to be trending down.
However, I want to emphasize that the service was excellent; the staff were friendly and efficient. The place was also clean and well-maintained. If the temperature issue could be addressed, this would easily be a five-star stop.
Atmosphere: 3
Food: 1
Service: 5
No food available . Overcharged for my drink where I’m from my drink costs 6bucks they charged me over 10. Rude
Atmosphere: 1
Food: 1
Service: 1
Just visited this location the dining area was filthy. They got my order wrong and the staff making sandwiches doesn’t clean her work station between orders.
Atmosphere: 1
Food: 1
Service: 1
Tim Hortons policy is to not park cars. This location is constantly inflating their drive thru times by parking cars and running food & drinks out later. Taking people from behind the counter and making them run back and forth to the parking lot does not, in fact, speed up service. As I type this, 3 employees are wandering amongst the 5 cars the Shift Manager has parked. It’s a drive thru, not a park thru.
Atmosphere: 4
Food: 4
Service: 1
Dear owner....I have been coming to your franchise for many years now and always experience staff that is struggling with all the orders due to understaffing! The young people are doing the best they can. Now, they have to deal with customers entering their orders at the stations and get yelled at when they service customers at the counter. Not all seniors can use these machines. Your staff is overwhelmed, and you are nowhere in sight ever to manage or even see that there are issues. There needs to be extra staff now to fill the orders coming from the computers. Like I say...not everyone is comfortable with this method of ordering. Please be kind to your staff. They really are working hard but you don't keep enough staff around and it makes for a very stressful workplace including the frustration a client experiences. I have been watching this for a very long time and I just can't believe you don't see the problems. You must not be around ever to watch how your skeleton crew has to struggle. Guess if this is going to continue I will support Timmy's down the road or in Mt
Brydges that have lots of staff and clients are taken care of. Not your staffs fault. You are the one that needs to see how inefficient your Timmy's is run.
One person making sandwiches.....filling orders from machines and trying not to ignore line-ups at the cash.
Please do something to improve this. I will be a customer for a few more times and see if things have improved. Thank you.
Restaurantji Recommends
Renovation with limited seating capacity, always lined up, old deaf employees, and honestly- Racist people!!
May 21st, 2025 Wed. approx.10 am drive-thru debit not working, therefore I went inside to place my order.
As I patiently waited in line, I observed a clean, bright, modern business with the drive-thru employees chatting an laughing, seemingly not as busy as I've previously seen. The one female employee working the counter now she was serving customer after customer consistently at all tasks, professionally. I did mention to her that, from what I viewed, I thought she was good at her job. Come to find out she has only been with TH for a few days. I left with my coffee, my goodies, and a smile, thanks to her.
This morning I went in for 3 drinks and a 10 pack of timbits. Everything in my order was correct and executed well. I want to give props to Brandy who was working front cash this morning and made sure everything in my order was correct but, she did seem rather stressed due to being by herself but, regardless she was super sweet and very friendly.
The slowest Tim Hortons. Consistently.
They only take one order at a time and complete it before even asking the person at the speaker what they want. Happens every time. 2 vehicles or 20 doesn’t matter. Horrible
I don’t know how my coffee is always wrong here your buttons are off or you need new employees
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