Shame on you management for leaving 1 staff on. Anthony is running himself ragged all by himself, dealing with customers and online orders flooding in. This kid is awesome and deserves better support from you
Atmosphere: 4
Food: 5
Lisa Bailey
I really enjoy going to this location, especially when Devon is working. She is friendly, polite, well mannered and very outgoing. She makes the experience worth stopping in.
Atmosphere: 5
Food: 5
Service: 5
Madi
the gal workin there tonight was amazing!! she provided amazing friendly service and made me the best pita i have ever had!!
FlameSHOT Gamer
Very bad cx service. Staff is not helpful at all.
Especially the lady working at the restro.
Owner if you are seeing this need to talk to that lady asap about cx service.
Janelle Ouellette
Went in didn’t get greeted waited for literally 15-20 minutes and the person didn’t even acknowledge us a simple “I’ll be with you in a few” would have been fine. Instead she didn’t even look over at us. Walked out after 20 minutes. Disappointing
Ella Lumme
The workers there were not very friendly, as i was picking what i wanted inside of my pita I noticed the ingredients did not look fresh and the lettuce was browning. As i was eating my pita i removed a piece of the browning lettuce to find a bug sitting on my piece of lettuce. I went back in to try to get a refund but for whatever reason it was not possible to refund back onto my card and they said that they could not do a cash refund since it was on debit. I do not recommend going to this pita pit since the worker was not very helpful nor friendly from the start.
Edit: it’s been over a week and i haven’t heard a thing.
stacy lajoie
Amazing Service at Pita Pit!
I just had the most incredible experience at Pita Pit, all thanks to Preston and Anthony. They were beyond kind, genuinely helpful, and their positive energy completely blew me away. From the moment I walked in, they were attentive and made sure everything was perfect.
Not only did they go above and beyond to help me decide on the perfect pita, but their enthusiasm and cheerful attitude made the whole experience so enjoyable. They truly exceeded my expectations in every way.
The food was fresh and delicious, and the service was just outstanding. Preston and Anthony are the kind of team members that make you want to come back again and again. Thank you for making my day so much brighter!
Highly recommend visiting this location—you won’t be disappointed!
Riley
I’ve had terrible experiences with staff here but I was pleasantly surprised when I was served by Anthony. Anthony was courteous, welcoming, happy, and appeared proud to work there. He served me with a smile and made my whole experience pleasant. He is 100% a great employee and deserves recognition, unlike many of my other run ins with staff at this store… if you get a chance to be served by Anthony, you’ll find that your Pita Pit experience will be 5 stars. Hats off to you man!
Mel D.
This has to be the WORST place to get a fast meal. The service is the absolute the slowest and the worst - I’m here right now, there are two staff and they are both taking one order at a time rather than taking a few orders at a time, I had to repeat my order three times for the girl to understand it then both are moving at a snails pace…actually slower than a snail if it’s even possible
Emma Rochon
My friend and I came here for lunch yesterday, and we had an amazing experience. We were served by a lady named Devon, and she was really nice through our whole order. I got the Chicken Caesar Pita, and it was amazing. I really would recommend this place. For some of the best services, ask for Devon.
Bad customer service everytime, long wait times and half the time don't give you what you paid for. Go to any other location in Sudbury beside this one.
Atmosphere: 1
Food: 2
Service: 1
Rukma Raj
The girls working today were so rude. They were rolling eyes and mocking me for something. Food was average and service the worst.
Food: 3
Service: 1
Marley B
Pita pit is great but the service at this particular location is absolutely terrible. The two girls working just now didn’t even look up to greet us when we walked in and said hi. They would just not respond when we asked them things and seemed so inconvenienced by us being there. Been here multiple times and the service is always awful. Owners/Management really need to work on training staff on customer service.
Atmosphere: 1
Food: 4
Service: 1
Brooke
Terrible customer service, felt like she was annoyed of a customer walking in.
Jan Carrie Steven
Hi! We are visiting in Sudbury and we got our supper at Pita Pit on Lasalle. Every thing was AWESOME! Love the veggie options. HEART! / jan
Shame on you management for leaving 1 staff on. Anthony is running himself ragged all by himself, dealing with customers and online orders flooding in. This kid is awesome and deserves better support from you
Atmosphere: 4
Food: 5
I really enjoy going to this location, especially when Devon is working. She is friendly, polite, well mannered and very outgoing. She makes the experience worth stopping in.
Atmosphere: 5
Food: 5
Service: 5
the gal workin there tonight was amazing!! she provided amazing friendly service and made me the best pita i have ever had!!
Very bad cx service. Staff is not helpful at all.
Especially the lady working at the restro.
Owner if you are seeing this need to talk to that lady asap about cx service.
Went in didn’t get greeted waited for literally 15-20 minutes and the person didn’t even acknowledge us a simple “I’ll be with you in a few” would have been fine. Instead she didn’t even look over at us. Walked out after 20 minutes. Disappointing
The workers there were not very friendly, as i was picking what i wanted inside of my pita I noticed the ingredients did not look fresh and the lettuce was browning. As i was eating my pita i removed a piece of the browning lettuce to find a bug sitting on my piece of lettuce. I went back in to try to get a refund but for whatever reason it was not possible to refund back onto my card and they said that they could not do a cash refund since it was on debit. I do not recommend going to this pita pit since the worker was not very helpful nor friendly from the start.
Edit: it’s been over a week and i haven’t heard a thing.
Amazing Service at Pita Pit!
I just had the most incredible experience at Pita Pit, all thanks to Preston and Anthony. They were beyond kind, genuinely helpful, and their positive energy completely blew me away. From the moment I walked in, they were attentive and made sure everything was perfect.
Not only did they go above and beyond to help me decide on the perfect pita, but their enthusiasm and cheerful attitude made the whole experience so enjoyable. They truly exceeded my expectations in every way.
The food was fresh and delicious, and the service was just outstanding. Preston and Anthony are the kind of team members that make you want to come back again and again. Thank you for making my day so much brighter!
Highly recommend visiting this location—you won’t be disappointed!
I’ve had terrible experiences with staff here but I was pleasantly surprised when I was served by Anthony. Anthony was courteous, welcoming, happy, and appeared proud to work there. He served me with a smile and made my whole experience pleasant. He is 100% a great employee and deserves recognition, unlike many of my other run ins with staff at this store… if you get a chance to be served by Anthony, you’ll find that your Pita Pit experience will be 5 stars. Hats off to you man!
This has to be the WORST place to get a fast meal. The service is the absolute the slowest and the worst - I’m here right now, there are two staff and they are both taking one order at a time rather than taking a few orders at a time, I had to repeat my order three times for the girl to understand it then both are moving at a snails pace…actually slower than a snail if it’s even possible
My friend and I came here for lunch yesterday, and we had an amazing experience. We were served by a lady named Devon, and she was really nice through our whole order. I got the Chicken Caesar Pita, and it was amazing. I really would recommend this place. For some of the best services, ask for Devon.
Restaurantji Recommends
Bad customer service everytime, long wait times and half the time don't give you what you paid for. Go to any other location in Sudbury beside this one.
Atmosphere: 1
Food: 2
Service: 1
The girls working today were so rude. They were rolling eyes and mocking me for something. Food was average and service the worst.
Food: 3
Service: 1
Pita pit is great but the service at this particular location is absolutely terrible. The two girls working just now didn’t even look up to greet us when we walked in and said hi. They would just not respond when we asked them things and seemed so inconvenienced by us being there. Been here multiple times and the service is always awful. Owners/Management really need to work on training staff on customer service.
Atmosphere: 1
Food: 4
Service: 1
Terrible customer service, felt like she was annoyed of a customer walking in.
Hi! We are visiting in Sudbury and we got our supper at Pita Pit on Lasalle. Every thing was AWESOME! Love the veggie options. HEART! / jan
Atmosphere: 5
Food: 5
Service: 5
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