I went through the drive-through and the person taking my order was very rude and unprofessional, and did not speak clearly. In contrast, the person at the window was polite and respectful, which I appreciated. Unfortunately, the rude behaviour from the order taker really spoiled the experience. If there was an option for a negative star rating, I would give it.
Service: 1
Scram
Always hit this timmies on the way out of Sudbury! Always friendly staff and clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
Tina Stickles
Twice my beverage was made wrong and staff seemed annoyed that I asked for it to be made correctly. Considering the price hike...not good experience.
Atmosphere: 2
Food: 2
Service: 2
Manon Turmel
Service was great staff was extremely polite and store was clean
Atmosphere: 5
Food: 5
Service: 5
Pargo
Management / owner needs to remind workers who prep food to butter English muffins half the time I go there's no butter on them...
Atmosphere: 4
Food: 2
Service: 3
Smit Goswami
Overall good service
Atmosphere: 5
Food: 5
Service: 5
Andy Arcand
Worse service ever. Takes forever to get order. They need more people that speak proper English.
Atmosphere: 2
Food: 2
Service: 1
Tia Lalande
Best coffee in town .. I live in Naughton, and I won't even get a coffee in lively. I will wait until I come to this Tim Hortons to get one. The day shift staff are amazing and the coffee tastes great!!
Atmosphere: 4
Food: 4
Service: 5
Ramanpreet Singh
Just got an order from here , i asked for steep tea and got coffee instead. Just came home and checked it. Its midnight and wasn’t even busy.
Parking: The staff are the rrason i select this location
Atmosphere: 4
Food: 4
Service: 5
kaitlyn bowerman
gave us a very hard time regarding a coupon and lied about the conditions of the coupon being incorrect. this was not true as it had been ordered countless times prior with this specific coupon (2 for 7$ farmers wraps). then proceeded to hand us the order made completely wrong. not only did we not get kind service (service employees all yelling out the window), we did not get proper compensation for the coupon not being entered properly, as well our entire order was wrong and subsequently had to be thrown out. very unimpressed and wont be recommending this tim hortons to anyone in the future.
Food: 1
Service: 1
Nicolas Brisson
Was charged twice. I guess I need to start paying cash instead of using the app.The person of the cash seemed clueless as to what was going on. Please train your employees better
Atmosphere: 5
Food: 5
Service: 1
Tammy Mathieu (Mamma T)
Been to this Tim Hortons on Lorne a few times and it's the slowest. One time it took almost 5 mins to get me a tea and they still managed to mess it up. I had asked for 1 bag in and 1 out and got both in. That wasn't complicated and they didn't need to make anything.
Atmosphere: 3
Food: 4
Service: 2
SpaceLazerKitty “Karii”
I order from the Tim app, and it automatically picks this place. Unfortunately the order isn't right when we receive it. The coffee is either burnt or missing. And I have no way to contact anyone. Maybe it's cause I order it instead of coming in, but I'm not ordering from the app anymore or even visiting this location. This is unacceptable.
I went through the drive-through and the person taking my order was very rude and unprofessional, and did not speak clearly. In contrast, the person at the window was polite and respectful, which I appreciated. Unfortunately, the rude behaviour from the order taker really spoiled the experience. If there was an option for a negative star rating, I would give it.
Service: 1
Always hit this timmies on the way out of Sudbury! Always friendly staff and clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
Twice my beverage was made wrong and staff seemed annoyed that I asked for it to be made correctly. Considering the price hike...not good experience.
Atmosphere: 2
Food: 2
Service: 2
Service was great staff was extremely polite and store was clean
Atmosphere: 5
Food: 5
Service: 5
Management / owner needs to remind workers who prep food to butter English muffins half the time I go there's no butter on them...
Atmosphere: 4
Food: 2
Service: 3
Overall good service
Atmosphere: 5
Food: 5
Service: 5
Worse service ever. Takes forever to get order. They need more people that speak proper English.
Atmosphere: 2
Food: 2
Service: 1
Best coffee in town .. I live in Naughton, and I won't even get a coffee in lively. I will wait until I come to this Tim Hortons to get one. The day shift staff are amazing and the coffee tastes great!!
Atmosphere: 4
Food: 4
Service: 5
Just got an order from here , i asked for steep tea and got coffee instead. Just came home and checked it. Its midnight and wasn’t even busy.
Service: 1
Breakfast and coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Coffee and donuts. Need I say more
Parking: The staff are the rrason i select this location
Atmosphere: 4
Food: 4
Service: 5
gave us a very hard time regarding a coupon and lied about the conditions of the coupon being incorrect. this was not true as it had been ordered countless times prior with this specific coupon (2 for 7$ farmers wraps). then proceeded to hand us the order made completely wrong. not only did we not get kind service (service employees all yelling out the window), we did not get proper compensation for the coupon not being entered properly, as well our entire order was wrong and subsequently had to be thrown out. very unimpressed and wont be recommending this tim hortons to anyone in the future.
Food: 1
Service: 1
Was charged twice. I guess I need to start paying cash instead of using the app.The person of the cash seemed clueless as to what was going on. Please train your employees better
Atmosphere: 5
Food: 5
Service: 1
Been to this Tim Hortons on Lorne a few times and it's the slowest. One time it took almost 5 mins to get me a tea and they still managed to mess it up. I had asked for 1 bag in and 1 out and got both in. That wasn't complicated and they didn't need to make anything.
Atmosphere: 3
Food: 4
Service: 2
I order from the Tim app, and it automatically picks this place. Unfortunately the order isn't right when we receive it. The coffee is either burnt or missing. And I have no way to contact anyone. Maybe it's cause I order it instead of coming in, but I'm not ordering from the app anymore or even visiting this location. This is unacceptable.
Atmosphere: 3
Food: 1
Service: 3
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