Best coffee in town .. I live in Naughton, and I won't even get a coffee in lively. I will wait until I come to this Tim Hortons to get one. The day shift staff are amazing and the coffee tastes great!!
Atmosphere: 4
Food: 4
Service: 5
Ramanpreet Singh
Just got an order from here , i asked for steep tea and got coffee instead. Just came home and checked it. Its midnight and wasn’t even busy.
Service: 1
Andy The
Breakfast and coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Corey Sab
Coffee and donuts. Need I say more
Parking: The staff are the rrason i select this location
Atmosphere: 4
Food: 4
Service: 5
kaitlyn bowerman
gave us a very hard time regarding a coupon and lied about the conditions of the coupon being incorrect. this was not true as it had been ordered countless times prior with this specific coupon (2 for 7$ farmers wraps). then proceeded to hand us the order made completely wrong. not only did we not get kind service (service employees all yelling out the window), we did not get proper compensation for the coupon not being entered properly, as well our entire order was wrong and subsequently had to be thrown out. very unimpressed and wont be recommending this tim hortons to anyone in the future.
Food: 1
Service: 1
Nicolas Brisson
Was charged twice. I guess I need to start paying cash instead of using the app.The person of the cash seemed clueless as to what was going on. Please train your employees better
Atmosphere: 5
Food: 5
Service: 1
Tammy Mathieu (Mamma T)
Been to this Tim Hortons on Lorne a few times and it's the slowest. One time it took almost 5 mins to get me a tea and they still managed to mess it up. I had asked for 1 bag in and 1 out and got both in. That wasn't complicated and they didn't need to make anything.
Atmosphere: 3
Food: 4
Service: 2
SpaceLazerKitty “Karii”
I order from the Tim app, and it automatically picks this place. Unfortunately the order isn't right when we receive it. The coffee is either burnt or missing. And I have no way to contact anyone. Maybe it's cause I order it instead of coming in, but I'm not ordering from the app anymore or even visiting this location. This is unacceptable.
Atmosphere: 3
Food: 1
Service: 3
Abhay Bedi
Great service and staff
Atmosphere: 5
Food: 5
Service: 5
Quinton Mcdougall
Workers don’t know what they are doing. Getting wrong orders. Not being made properly when I do get the right order. Probably the worst Tim’s in Sudbury
Food quality is excellent 👌 Service was friendly and approachable, staff are all working while holding an amazing attitude 👍 all in all the atmosphere could use a small tweak or two but I'm sure with the seasons changing they will improve this, Thank you Tim's staff 🙏 you help make every work day a little easier 🫡 keep up the amazing work 😁 5 Stars 👍
Atmosphere: 4
Food: 5
Service: 4
Jay C
This location has really gone downhill in customer service lately. I understand giving international students a job is a good thing, but to hire people who speak little to no English and to put them on drive through where they constantly make mistakes on your order, doesn't make for a good customer experience. Tbh, it seems like management is more concerned with keeping costs down ( non-canadians earn a lower wage) than with customer service. It's pretty shameful.
Atmosphere: 2
Food: 3
Service: 1
Jody Creasey
To many of trudeaus imports
Atmosphere: 1
Food: 1
Service: 1
Joe s
Staff were rude. Wasn't greeted properly, said thank you at the end of paying and was completely ignored.
Best coffee in town .. I live in Naughton, and I won't even get a coffee in lively. I will wait until I come to this Tim Hortons to get one. The day shift staff are amazing and the coffee tastes great!!
Atmosphere: 4
Food: 4
Service: 5
Just got an order from here , i asked for steep tea and got coffee instead. Just came home and checked it. Its midnight and wasn’t even busy.
Service: 1
Breakfast and coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Coffee and donuts. Need I say more
Parking: The staff are the rrason i select this location
Atmosphere: 4
Food: 4
Service: 5
gave us a very hard time regarding a coupon and lied about the conditions of the coupon being incorrect. this was not true as it had been ordered countless times prior with this specific coupon (2 for 7$ farmers wraps). then proceeded to hand us the order made completely wrong. not only did we not get kind service (service employees all yelling out the window), we did not get proper compensation for the coupon not being entered properly, as well our entire order was wrong and subsequently had to be thrown out. very unimpressed and wont be recommending this tim hortons to anyone in the future.
Food: 1
Service: 1
Was charged twice. I guess I need to start paying cash instead of using the app.The person of the cash seemed clueless as to what was going on. Please train your employees better
Atmosphere: 5
Food: 5
Service: 1
Been to this Tim Hortons on Lorne a few times and it's the slowest. One time it took almost 5 mins to get me a tea and they still managed to mess it up. I had asked for 1 bag in and 1 out and got both in. That wasn't complicated and they didn't need to make anything.
Atmosphere: 3
Food: 4
Service: 2
I order from the Tim app, and it automatically picks this place. Unfortunately the order isn't right when we receive it. The coffee is either burnt or missing. And I have no way to contact anyone. Maybe it's cause I order it instead of coming in, but I'm not ordering from the app anymore or even visiting this location. This is unacceptable.
Atmosphere: 3
Food: 1
Service: 3
Great service and staff
Atmosphere: 5
Food: 5
Service: 5
Workers don’t know what they are doing. Getting wrong orders. Not being made properly when I do get the right order. Probably the worst Tim’s in Sudbury
Restaurantji Recommends
Not bad today
Atmosphere: 5
Food: 5
Service: 5
Food quality is excellent 👌 Service was friendly and approachable, staff are all working while holding an amazing attitude 👍 all in all the atmosphere could use a small tweak or two but I'm sure with the seasons changing they will improve this, Thank you Tim's staff 🙏 you help make every work day a little easier 🫡 keep up the amazing work 😁 5 Stars 👍
Atmosphere: 4
Food: 5
Service: 4
This location has really gone downhill in customer service lately. I understand giving international students a job is a good thing, but to hire people who speak little to no English and to put them on drive through where they constantly make mistakes on your order, doesn't make for a good customer experience. Tbh, it seems like management is more concerned with keeping costs down ( non-canadians earn a lower wage) than with customer service. It's pretty shameful.
Atmosphere: 2
Food: 3
Service: 1
To many of trudeaus imports
Atmosphere: 1
Food: 1
Service: 1
Staff were rude. Wasn't greeted properly, said thank you at the end of paying and was completely ignored.
Service: 1
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