If I could give 0 stars to this restaurant, I would. The staff has no customer service skills and are lazy. They shouldn't even have jobs. Try ordering a 10 piece with no sides and 3 times in a row they say it's a 15-20 minute wait (no one else in line ahead of me) and it usually takes longer. I will never visit this restaurant again. It is a waste of space in my opinion and I don't even understand how they can make any money.
agnes thimothy
Good service and good food
Atmosphere: 5
Food: 5
Service: 5
Scott Hettstedt
Just waited 20 mins in the drive through for 3 tender box, got a spicy big crunch sandwich instead and I'm not a spicy guy. Now I have no time left on my lunch to go back and get the right stuff. Lunch ruined for 20$
Chris Dale
This place needs to be closed down by their head office.The staff are lazy and rude, always out of chicken, serve rotten lettuce on their vegetarian sandwich and close the dining room 30-60 minutes earlier than their advertised closing hours (which is illegal), all this because they lack a Canadian work ethic and only care about going home earlier. The staff also don't wash their hands after handling money and then touching your food (there are often only 1 or two people working there) - which is a major health concern. They behave as though they're living and working in a decrepit slum in the worst part of India. The sooner new people are brought in and the place is cleaned from top to bottom, the better. An inspection of this location is needed by both the corporate Yum brands head office, and by Health Canada. If I had the time I would sue them. We had to go to the next KFC up Tecumseh road to place the rest of our order because we lost total confidence in this place. We encountered another person there who was also placing an order at this Tecumseh location because they too lost confidence in ordering at the Amy Croft location for the exact same reasons. When people leave one location in the middle of an order and have to go to the next closest location, then you know you have a major problem with customer service, work ethics, and personal cleanliness. This location needs it's operating franchise license revoked.Vegetarian options: They have a plant based sandwich that under normal serving conditions could be considered reasonably healthy. However the placement of old and rotten lettuce on the sandwich negates the health factor.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Brisk Iced Tea 591ml
Jen Ellwood
Chicken and fries were great, hot and ready for time of pick up and staff were very friendly.
Food not ready for a while, pop machine broke so they offer you a can which is half the size, prices are high.
Atmosphere: 1
Food: 2
Service: 1
Tiffany B
Slowest KFC and the food is always
Atmosphere: 1
Food: 1
Service: 1
SRTMoe
I have no idea what's going on with this location, but the quality of the food is absolutely horrendous. Food poisoning is no joke and the amount of oil is atrocious. Folks - do yourselves a favor and stay away if you enjoy keeping your food down.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Fries, Popcorn Bucket
Robert Karagovski
Absolutely the worst chicken I have received from anywhere. The bucket was a complete soggy mush of chicken and grease. The chicken was disgusting. I would be ashamed to serve food like that to dogs let alone humans. Hope you guys get your stuff together. Seems to get worse and worse every time I go. This will be the last time I visit this location. Tried to call many times to resolve the issue and they don't answer the phones.
I ordered a 8 piece variety bucket. It had no popcorn chicken only 6 pieces of chicken. Asked for a large salad got a small.
Atmosphere: 1
Food: 1
Service: 1
KK
Good customer
Atmosphere: 5
Food: 5
Service: 5
Arshpreet Kaur
Take too much time to fry chicken. Very slow. I ordered 20 mins prior arriving but they still made me to wait for another 20
Atmosphere: 1
Food: 3
Service: 1
Sean Stephens (DarkElfLX)
A 20 minute wait for chicken, at a chicken restaurant, followed by the staff forgetting to make my order and an additional wait. I doubt it's a regular occurrence, but once is too often.
Atmosphere: 3
Food: 3
Service: 1
Mike T
Shouldn’t have tipped, 4 sauces for $50 worth of boneless chicken. Sad… sauceless… night
If I could give 0 stars to this restaurant, I would. The staff has no customer service skills and are lazy. They shouldn't even have jobs. Try ordering a 10 piece with no sides and 3 times in a row they say it's a 15-20 minute wait (no one else in line ahead of me) and it usually takes longer. I will never visit this restaurant again. It is a waste of space in my opinion and I don't even understand how they can make any money.
Good service and good food
Atmosphere: 5
Food: 5
Service: 5
Just waited 20 mins in the drive through for 3 tender box, got a spicy big crunch sandwich instead and I'm not a spicy guy. Now I have no time left on my lunch to go back and get the right stuff. Lunch ruined for 20$
This place needs to be closed down by their head office.The staff are lazy and rude, always out of chicken, serve rotten lettuce on their vegetarian sandwich and close the dining room 30-60 minutes earlier than their advertised closing hours (which is illegal), all this because they lack a Canadian work ethic and only care about going home earlier. The staff also don't wash their hands after handling money and then touching your food (there are often only 1 or two people working there) - which is a major health concern. They behave as though they're living and working in a decrepit slum in the worst part of India. The sooner new people are brought in and the place is cleaned from top to bottom, the better. An inspection of this location is needed by both the corporate Yum brands head office, and by Health Canada. If I had the time I would sue them. We had to go to the next KFC up Tecumseh road to place the rest of our order because we lost total confidence in this place. We encountered another person there who was also placing an order at this Tecumseh location because they too lost confidence in ordering at the Amy Croft location for the exact same reasons. When people leave one location in the middle of an order and have to go to the next closest location, then you know you have a major problem with customer service, work ethics, and personal cleanliness. This location needs it's operating franchise license revoked.Vegetarian options: They have a plant based sandwich that under normal serving conditions could be considered reasonably healthy. However the placement of old and rotten lettuce on the sandwich negates the health factor.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Brisk Iced Tea 591ml
Chicken and fries were great, hot and ready for time of pick up and staff were very friendly.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Zinger Twister, Fries, Popcorn Bucket
Food not ready for a while, pop machine broke so they offer you a can which is half the size, prices are high.
Atmosphere: 1
Food: 2
Service: 1
Slowest KFC and the food is always
Atmosphere: 1
Food: 1
Service: 1
I have no idea what's going on with this location, but the quality of the food is absolutely horrendous. Food poisoning is no joke and the amount of oil is atrocious. Folks - do yourselves a favor and stay away if you enjoy keeping your food down.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Fries, Popcorn Bucket
Absolutely the worst chicken I have received from anywhere. The bucket was a complete soggy mush of chicken and grease. The chicken was disgusting. I would be ashamed to serve food like that to dogs let alone humans. Hope you guys get your stuff together. Seems to get worse and worse every time I go. This will be the last time I visit this location. Tried to call many times to resolve the issue and they don't answer the phones.
Atmosphere: 2
Food: 1
Service: 2
The chicken was so greasy it leaked through the
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Gravy, Fries
Restaurantji Recommends
I ordered a 8 piece variety bucket. It had no popcorn chicken only 6 pieces of chicken. Asked for a large salad got a small.
Atmosphere: 1
Food: 1
Service: 1
Good customer
Atmosphere: 5
Food: 5
Service: 5
Take too much time to fry chicken. Very slow. I ordered 20 mins prior arriving but they still made me to wait for another 20
Atmosphere: 1
Food: 3
Service: 1
A 20 minute wait for chicken, at a chicken restaurant, followed by the staff forgetting to make my order and an additional wait. I doubt it's a regular occurrence, but once is too often.
Atmosphere: 3
Food: 3
Service: 1
Shouldn’t have tipped, 4 sauces for $50 worth of boneless chicken. Sad… sauceless… night