I have now been to two work receptions at this restaurant. Always tons of food and fast service at the bar. Would definitely recommend this place in the summer as you can sit on the patio!
Atmosphere: 5
Food: 5
Service: 5
Lisa Sanderson
This review has taken me awhile to get to as life is busy .We had booked a team dinner at this restaurant October 21 2023 as we staying at the resort for a hockey tournament.When the reservation was made we were told we need to pre order our meals , which is fine as we are a large group and this is not the first time a restaurant has requested this .Now onto the visit . When we arrived there was a 6 top , 2 2 tops and 4 people at the bar , I will also mention the 4 top that was there but was related to our team .Our servers Brad and Aspen were quick to grab all the kids drinks and then shortly after the kids got them they moved on to us .At this point I would like to point to out that Brad and Aspen did a wonderful job hence the service rating . They were basically left alone to handle our party of roughly 50 . The GM did walk by many times never made any eye contact , spoke to anyone of us nor did he assist Brad and Aspen in anyway ( his name is Steve) .The kids food came out promptly, however the adult meals did not come out until about 45 minutes after the kids food , anyone with kids know when they are done they are done so this lag in between meals was not good at all . Finally the adult selections came out and we had to rush through eating as the kids were getting restless , at this point most parents were wondering what was taking so long as we PRE ORDERED a week in advance .Not once durning this whole stay did we see anyone besides our servers lift a single dish to help out .While our servers were putting the bills together ( they looked very stressed out and sad ) I found the manager as I wanted to address our concerns , she really didn’t seem to care so I asked her to find the GM so I could speak to him directly . Steve the GM never came . I was the one who found Steve and talked to him about our service ( again nothing to do with our servers personally , just the speed or lack there of ). When I brought up our concerns his response was “ we were told to get the kids drinks and food and let the adults have a drink before their food came out ( not true as I spoke with the person who made the reservation) . We were there for almost 1.5 hrs before the adult meals came out , when I asked him if he thought this was acceptable his reply was that’s what we were told to do so we did it . Absolutely no care at all from Steve . I would like to mention we were there for 3 hours , ridiculous. No we were not looking for a free meal or compensation.I know sometime has passed since we’ve been there and I can only hope that Steve has been removed from his position and Brad and Aspen have been recognized for their amazing abilities .I would like to apologize to Brad and Aspen for taking so long to write this review and I hope they are doing well with whatever they are doing .Bottom line here is don’t go there with large groups unless you have 3 plus hours to spare .Also thank you to the chefs as the food was delicious.
Atmosphere: 3
Food: 3
Service: 5
DainaG23
Only reviewing from dinning experiences.As locals, we have had several meals here over the years. We usually find the whole experience mediocre - not horrible but it leaves alot to be desired. The location is nice and if weather permitting, sit outside!
Atmosphere: 3
Food: 3
Service: 3
Beth Taylor
So funDietary restrictions: We had a Celiac and a vegan/gluten free person with us and both were happy with the stir fry with rice.Kid-friendliness: The kids were thrilled with the treasure box and we loved that Meghan asked if we would like the kids meals brought out first.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Perogies, Fish and Chips
Stephanie Singeris
Kaytoo was such a fun place to go out with a group in collingwood! My girlfriends and I went for dinner and came back later for dancing where, Christian was so amazing and hooked us up with drinks and a table. Thank you Christian and Kaytoo for a wild and fun night - we will be back!
Atmosphere: 5
Food: 5
Service: 5
Jonathan DeSilva
I usually come here on my trips to Blue
Atmosphere: 5
Food: 5
Service: 5
Lori South
This is my favorite haunt at The Village.The food is great and the outdoor patio us such a pleasant surprise.
Atmosphere: 5
Food: 5
Service: 5
Renee Virc
Meghan was absolutely brilliant! Helped make our visit with 11 people fabulous!
Food: 5
Service: 5
Nicolas Virc
Great service, thanks Meghan (our server)!
Atmosphere: 5
Food: 3
Service: 5
Theo Heropoulos
We had Meghan as a server. She was absolutely fantastic! So much better than north wind. If you are staying in blue mountain, go to Kaytoo and see Meghan. Do not go to north wind.
Meghan was great and very accommodating for our group of 11!
Atmosphere: 5
Food: 4
Service: 5
Sylvia Davidson
I could live off their appetizers alone! You must try the fried pickles, cauliflower, and perogies. Just a heads up if you go late, the atmosphere changes (more of a club scene). I enjoyed the music but it was difficult to converse.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Perogies, Poutine, Burgers
WOMBO
Literally waited an hour before a server even talked to us and then another half hour for our menus (only reason we waited was cause we were curious how long it could possibly take) and then they somehow gave the food to the wrong table and still didn’t realize they messed up even after just sitting down the people who got our food so they had to redo it for us which ended up being the wrong order. ultimately about 2 hours for one of us to get the wrong food. They did however apologize and give us a little discount
Service: 1
Heather Stefanyk
Waitress was amazing, the nachos were superb. Defintiley
Atmosphere: 5
Food: 5
Service: 5
Ali Naghmesanj
It’s so UNFORTUNATE; However we had an unpleasant experience(the server not only made us feel welcomed, but uncomfortable), but the food was amazing and I would like to thank the chef.Wings are highly recommended.
I have now been to two work receptions at this restaurant. Always tons of food and fast service at the bar. Would definitely recommend this place in the summer as you can sit on the patio!
Atmosphere: 5
Food: 5
Service: 5
This review has taken me awhile to get to as life is busy .We had booked a team dinner at this restaurant October 21 2023 as we staying at the resort for a hockey tournament.When the reservation was made we were told we need to pre order our meals , which is fine as we are a large group and this is not the first time a restaurant has requested this .Now onto the visit . When we arrived there was a 6 top , 2 2 tops and 4 people at the bar , I will also mention the 4 top that was there but was related to our team .Our servers Brad and Aspen were quick to grab all the kids drinks and then shortly after the kids got them they moved on to us .At this point I would like to point to out that Brad and Aspen did a wonderful job hence the service rating . They were basically left alone to handle our party of roughly 50 . The GM did walk by many times never made any eye contact , spoke to anyone of us nor did he assist Brad and Aspen in anyway ( his name is Steve) .The kids food came out promptly, however the adult meals did not come out until about 45 minutes after the kids food , anyone with kids know when they are done they are done so this lag in between meals was not good at all . Finally the adult selections came out and we had to rush through eating as the kids were getting restless , at this point most parents were wondering what was taking so long as we PRE ORDERED a week in advance .Not once durning this whole stay did we see anyone besides our servers lift a single dish to help out .While our servers were putting the bills together ( they looked very stressed out and sad ) I found the manager as I wanted to address our concerns , she really didn’t seem to care so I asked her to find the GM so I could speak to him directly . Steve the GM never came . I was the one who found Steve and talked to him about our service ( again nothing to do with our servers personally , just the speed or lack there of ). When I brought up our concerns his response was “ we were told to get the kids drinks and food and let the adults have a drink before their food came out ( not true as I spoke with the person who made the reservation) . We were there for almost 1.5 hrs before the adult meals came out , when I asked him if he thought this was acceptable his reply was that’s what we were told to do so we did it . Absolutely no care at all from Steve . I would like to mention we were there for 3 hours , ridiculous. No we were not looking for a free meal or compensation.I know sometime has passed since we’ve been there and I can only hope that Steve has been removed from his position and Brad and Aspen have been recognized for their amazing abilities .I would like to apologize to Brad and Aspen for taking so long to write this review and I hope they are doing well with whatever they are doing .Bottom line here is don’t go there with large groups unless you have 3 plus hours to spare .Also thank you to the chefs as the food was delicious.
Atmosphere: 3
Food: 3
Service: 5
Only reviewing from dinning experiences.As locals, we have had several meals here over the years. We usually find the whole experience mediocre - not horrible but it leaves alot to be desired. The location is nice and if weather permitting, sit outside!
Atmosphere: 3
Food: 3
Service: 3
So funDietary restrictions: We had a Celiac and a vegan/gluten free person with us and both were happy with the stir fry with rice.Kid-friendliness: The kids were thrilled with the treasure box and we loved that Meghan asked if we would like the kids meals brought out first.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Perogies, Fish and Chips
Kaytoo was such a fun place to go out with a group in collingwood! My girlfriends and I went for dinner and came back later for dancing where, Christian was so amazing and hooked us up with drinks and a table. Thank you Christian and Kaytoo for a wild and fun night - we will be back!
Atmosphere: 5
Food: 5
Service: 5
I usually come here on my trips to Blue
Atmosphere: 5
Food: 5
Service: 5
This is my favorite haunt at The Village.The food is great and the outdoor patio us such a pleasant surprise.
Atmosphere: 5
Food: 5
Service: 5
Meghan was absolutely brilliant! Helped make our visit with 11 people fabulous!
Food: 5
Service: 5
Great service, thanks Meghan (our server)!
Atmosphere: 5
Food: 3
Service: 5
We had Meghan as a server. She was absolutely fantastic! So much better than north wind. If you are staying in blue mountain, go to Kaytoo and see Meghan. Do not go to north wind.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Meghan was great and very accommodating for our group of 11!
Atmosphere: 5
Food: 4
Service: 5
I could live off their appetizers alone! You must try the fried pickles, cauliflower, and perogies. Just a heads up if you go late, the atmosphere changes (more of a club scene). I enjoyed the music but it was difficult to converse.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Perogies, Poutine, Burgers
Literally waited an hour before a server even talked to us and then another half hour for our menus (only reason we waited was cause we were curious how long it could possibly take) and then they somehow gave the food to the wrong table and still didn’t realize they messed up even after just sitting down the people who got our food so they had to redo it for us which ended up being the wrong order. ultimately about 2 hours for one of us to get the wrong food. They did however apologize and give us a little discount
Service: 1
Waitress was amazing, the nachos were superb. Defintiley
Atmosphere: 5
Food: 5
Service: 5
It’s so UNFORTUNATE; However we had an unpleasant experience(the server not only made us feel welcomed, but uncomfortable), but the food was amazing and I would like to thank the chef.Wings are highly recommended.
Atmosphere: 1
Food: 5
Service: 1