The Indian dude sitting on his phone at the front counter for half hour is not a good look, very repulsive. Also when I said thank you after I ordered he just turned around and ignored. He should be the one that says thank you to begin with for me spending my money there. In Canada, customer service is important. The other employees were very nice but then again they were Canadian.
Atmosphere: 1
Food: 1
Service: 1
Tylar Slade
Horrible service. Ordered online. Called to make sure order was actually accepted, was told 10-15 minutes on phone waited 30 minutes was told another 10-15 minutes on chicken. Will not return.
Atmosphere: 1
Food: 1
Service: 1
Harv Singh
Very bad food not cooked so oily chicken was just dripping with oil spent over 50 dollars for chicken bucket combo so disgusting had to throw it in the garbage couldn't even eat.
Food: 1
Rachelle Calapan
Food is yummy
Atmosphere: 5
Food: 5
Service: 5
Sean
Change your gloves, change your gloves , change your damn gloves! I watched an employee touch her headset and then remove it to fiddle with settings then she went and made food , then take that food out to a customer waiting outside in the parking lot, then walk back in after touching the door handle make more food and hand it to a customer without even considering changing her gloves. This place is repulsive and the work ethic is non existent, you will not receive another dollar of my Money.
Zoya Hanif 323
I got there chicken and fries 3 or 4 times and every time i was thinking may be it is the last time but Oh man 🤮🤮 their Fries were wayyy stale, old, weird, stinky (not fresh at all, i talked to their staff and she said we are getting this complaint every day) and chicken was watery. Chicken skin should be crunchy but it was watery and soggy. It was not crunchy and fried at allll. It says dark meat on the menu but they’ll give you some weird pieces not leg and thigh ever.
Atmosphere: 3
Food: 2
Service: 4
P Tomar
The rudest staff. Food quality is horrible. My chicken was raw. Manager just rolled her eyes at me and said there is nothing she can do since the chicken is on a timer?! Do they even work at this location? All staff just on the phones texting. No gloves worn while making food. Disgusting will not be back.
Atmosphere: 1
Food: 1
Service: 1
allysa m
Every time I go through drive thru I wait 20 mins for my food and they forget something paid 65 And am missing fries now and a taco so disappointed waste of money and time
Atmosphere: 1
Food: 1
Service: 1
Oliver Dumont
I opened my box meal to find mechanical grease in/on my food. The staff was really sweet about fixing it for me, they remade the food quickly and gave me a free dessert. This just really shouldn’t have happened to begin with. I don’t understand how you can see that and still hand out the food. It really made it hard to eat the replacement meal, I honestly couldn’t finish it with how grossed out it made me.
Food: 1
Service: 3
Jordan Wiebe
KFC you sell chicken right? How is it always a wait? You pull customers out of drive and have them park. Instead of trying to fudge your window times just cook the chicken and have it ready. This store is more and more of a joke every time I come. I get you don’t want to waste product but stop wasting your customers time!
Absolutely terrible service. Ordered at 430 was told it would be ready by 5. 5 30 still waiting. 6 o'clock still waiting. Most incompetent staff I've ever seen. Absolutely no point in ordering ahead as Absolutely nothing is ever prepared. Will never return id rather drive to London it would be faster. Clearly this location is incapable of managing online orders
JZ JZ
Food was fresh and hot staff was friendly
Paul Harasym
This place is brutal!! We ordered takeout for Father’s Day and when we got home part of our order was missing and the food we did get looked like it had been slam dunked into the bag. Your staff is systematically destroying your business.
Lily Coderre
Management sucks they only put two workers on shift during dinner rush well also having turtle fest going on nearby the workers are not at fault but I'd like to see Management get replaced here due to the fact we had to wait over 20 minutes just for our order to be taken because of the two rushing workers I feel horrible for them and hope the Management problems get fixed
Hajun Kim
Good vibes. Cashier told me there is daily sandwich deal for 5 dollars. So kudos to her. (didn't know about it.) The meal was pretty good as well. Would go again
The Indian dude sitting on his phone at the front counter for half hour is not a good look, very repulsive. Also when I said thank you after I ordered he just turned around and ignored. He should be the one that says thank you to begin with for me spending my money there. In Canada, customer service is important. The other employees were very nice but then again they were Canadian.
Atmosphere: 1
Food: 1
Service: 1
Horrible service. Ordered online. Called to make sure order was actually accepted, was told 10-15 minutes on phone waited 30 minutes was told another 10-15 minutes on chicken. Will not return.
Atmosphere: 1
Food: 1
Service: 1
Very bad food not cooked so oily chicken was just dripping with oil spent over 50 dollars for chicken bucket combo so disgusting had to throw it in the garbage couldn't even eat.
Food: 1
Food is yummy
Atmosphere: 5
Food: 5
Service: 5
Change your gloves, change your gloves , change your damn gloves! I watched an employee touch her headset and then remove it to fiddle with settings then she went and made food , then take that food out to a customer waiting outside in the parking lot, then walk back in after touching the door handle make more food and hand it to a customer without even considering changing her gloves. This place is repulsive and the work ethic is non existent, you will not receive another dollar of my Money.
I got there chicken and fries 3 or 4 times and every time i was thinking may be it is the last time but Oh man 🤮🤮 their Fries were wayyy stale, old, weird, stinky (not fresh at all, i talked to their staff and she said we are getting this complaint every day) and chicken was watery. Chicken skin should be crunchy but it was watery and soggy. It was not crunchy and fried at allll. It says dark meat on the menu but they’ll give you some weird pieces not leg and thigh ever.
Atmosphere: 3
Food: 2
Service: 4
The rudest staff. Food quality is horrible. My chicken was raw. Manager just rolled her eyes at me and said there is nothing she can do since the chicken is on a timer?! Do they even work at this location? All staff just on the phones texting. No gloves worn while making food. Disgusting will not be back.
Atmosphere: 1
Food: 1
Service: 1
Every time
I go through drive thru I wait 20 mins for my food and they forget something paid 65
And am missing fries now and a taco so disappointed waste of money and time
Atmosphere: 1
Food: 1
Service: 1
I opened my box meal to find mechanical grease in/on my food. The staff was really sweet about fixing it for me, they remade the food quickly and gave me a free dessert. This just really shouldn’t have happened to begin with. I don’t understand how you can see that and still hand out the food. It really made it hard to eat the replacement meal, I honestly couldn’t finish it with how grossed out it made me.
Food: 1
Service: 3
KFC you sell chicken right?
How is it always a wait? You pull customers out of drive and have them park. Instead of trying to fudge your window times just cook the chicken and have it ready. This store is more and more of a joke every time I come. I get you don’t want to waste product but stop wasting your customers time!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Absolutely terrible service. Ordered at 430 was told it would be ready by 5. 5 30 still waiting. 6 o'clock still waiting. Most incompetent staff I've ever seen. Absolutely no point in ordering ahead as Absolutely nothing is ever prepared. Will never return id rather drive to London it would be faster. Clearly this location is incapable of managing online orders
Food was fresh and hot staff was friendly
This place is brutal!! We ordered takeout for Father’s Day and when we got home part of our order was missing and the food we did get looked like it had been slam dunked into the bag. Your staff is systematically destroying your business.
Management sucks they only put two workers on shift during dinner rush well also having turtle fest going on nearby the workers are not at fault but I'd like to see Management get replaced here due to the fact we had to wait over 20 minutes just for our order to be taken because of the two rushing workers I feel horrible for them and hope the Management problems get fixed
Good vibes. Cashier told me there is daily sandwich deal for 5 dollars. So kudos to her. (didn't know about it.) The meal was pretty good as well. Would go again
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