I've been coming here for years to notice a big change in quality of food going down and prices going up. I found metal shavings in my chicken fried udon and food not tasting the freshest. The tempura crab and brocoli was my favorite thing, not the rolls or udon. When we arrived others who came in after us were given tablets and drink orders before us and no one checked on us during the meal unless we called someone over which felt unwelcoming. Yesterday I think is the last time I'll be back in for awhile.
Atmosphere: 1
Food: 1
Service: 2
Caroline Lajeunesse
We arrived with a party of 6 and asked to be seated in the other area and was told to sit at a crammed booth even though there were people seated at the table side. Half way through the waitress dropped a tray full of food right next to one of our guests. She never apologized and my friend beige pants were full of sauce. So was her shirt. We asked to talked to the manager and asked him to compensate her the meal price and he agreed. When she looked he instead removed the adult price and charged her a kids plate. The service sucks and the foods not much better.
Food: 1
Merin Johny
Worst experience ever, never gonna try there again. First off all, train your customer service staff little more better. If I am asked to sit somewhere where your staff is comfortable of serving doesn’t make sense. I am the one coming to your restaurant and if there seat available where i feel comfortable, I should have the right to sit where ever I like, unless it is reserved. I am coming to enjoy and experience your food , and i am the one paying. Second, I get your intention of motivating customers not to waste food, but as a new customer, I may not be familiar with all your menu, so if i liked to try it, I will order, that’s what all restaurants provide. And if i don’t like it I can’t eat it. But I believe I am paying for it already. If you want more profit out of your ‘all you can eat menu’ then just increase the pricing, charging for any thing I waste, which is something that can’t even shove into my mouth, doesn’t make sense. Or better explain all the ingredients under your menu, so we might be aware of what we going to order. And ask your staff to explain these policy of your restaurant before we order something.
Atmosphere: 1
Food: 1
Service: 1
Andrea Dore
Love this place. The food is great. Many Gluten Free and non sushi options. Staff is friendly and helpful. Will go here everytime we are in town.
Wheelchair accessibility: This is not wheelchair assessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Soup, Salmon Sashimi
Tara Bouchard
Always great service..and great food. These workers work sooo hard. Kuddos to the staff. ❤️ will always come here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon Sushi Pizza, Rock N Roll, Edamame, Philadelphia Roll 6, Seaweed Salad, Tempura, Miso Soup, Calamari 12, General TSO's Chicken, Tuna, Volcano Roll, Baby Mushroom Rolls Hand Rolls and Green Dragon, Cheese Wonton, Sashimi Diamond, Roll, Osaka Sushi, Sushi, Salmon Sashimi, vr2 Avocado Roll
Jul Duguay
Food was okay today, our waitress was great and sweet. We usually get rushed in and out by the servers. When it was time to pay some other girl came and asked if we were done. I gave her cash and ended up keeping $5 without me telling her! I found that really weird and rude of her. I was going to tip my original waitress but it was a very odd way of the other on assuming that’s what i would give her! Please train your servers better Thank you I gave $40.00 and she gave me $5 back and assume the change was her’s. She obviously doesn’t know how to count and neither do you! My server was not on break, this girl came to our table twice to ask us if we were done! It was pretty rude of her to do so. You looked at the cameras ? The place was full so how do you even know who I am.
Atmosphere: 1
Food: 2
Service: 1
David Marquez
Its decent. I visited Timmins for business and its comparable to some of the mid-tier quality sushi restaurants in Toronto. Based off of some of the negative reviews, it sounds like those people may have expected more value in terms of food quality and service for the price they were being charged. I found it to be an average experience. The servers were diligent and the food was decent. They also have a serving robot which was fun to see rolling around serving tables. I would suggest for the restaurant to maybe try hiding away the food packaging containers and the bussing tray with the dirty dishes a bit better instead of keeping it visible/nearby the customer tables. It looks like part of what should be in the back room is being normally kept on the guest floor. But for anyone curious about this place, I would recommend giving it a try. My experience had no issues. At the end of the day, the servers work hard and the kitchen is prompt. Is it 3-star Michelin level? No. Its a sushi restaurant in Timmins and they are hard working human beings. They may have had moments with some of the other reviewers, but I think as long as you manage your expectations, you'll be okay.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Salmon Sashimi
Stacey Partington
Went in with high expectations, but were sadly left quite disappointed. The edamame tasted like it had been overboiled. The udon noodles were flavourless. The rice was dry. The seaweed was stale. The fish had an odd smell to it and was extremely slimy. And to top it off the glasses were cracked, plates were chipped and the ceiling looked like a pipe had leaked. The only redeeming quality was the serving staff, who were prompt and accurate with delivering the orders to the table and were all very pleasant. Our money would have been better spent getting sushi from the grocery store
Atmosphere: 1
Food: 1
Service: 3
Piyush Palaskar
Worst experience ever. Unnecessary 15% service charges ; poor service.
Atmosphere: 2
Food: 1
Service: 1
Wyatt
My gf and I have been to many sushi resteraunts around ontario and this was by far the worst experience. To start, several of the drink cups were cracked. The soya sauce lid was also cracked and spilled when you poured it.
The sushi was poorly made and some were falling apart. Other sushi was not cut evenly so some places were too thick to eat. The salmon on top of the red dragon role appeared slimy. This was not worth the 30s bucks per person.
I honestly can say this was the worst sushi place I've ever visited. The serving staff were friendly and fast, but the food itself was questionable. The sushi was poorly made and had a funky smell. It was slimy, lukewarm, bland and falling apart. The cups were cracked and the soy sauce bottle as well. The servings were far smaller than any place I've been too (and I've been to quite a few sushi places in Southern Ontario) and the cucumber looked like spring onions or lettuce. Overall, I'd never recommend going to this place unless you want to be worried over food poisoning.
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Edamame, Miso Soup, Roll, Sushi, vr2 Avocado Roll
howe mclaren
Kicked out my autistic nephew bc he wouldn’t eat the food . So terrible . The worst experience ever .
Jillianne Reinseth
Was disappointed that the spicy tuna roll had the smallest sliver of tuna and was mostly filled with the crunchy topping. I've never had the topping used as a filler before.
Anne Lacroix
The food was great and the service was just as great! She came by and asked for refills twice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rock N Roll, Edamame, Philadelphia Roll 6, Cheese Wonton, Roll, Sushi, vr2 Avocado Roll
I've been coming here for years to notice a big change in quality of food going down and prices going up. I found metal shavings in my chicken fried udon and food not tasting the freshest. The tempura crab and brocoli was my favorite thing, not the rolls or udon. When we arrived others who came in after us were given tablets and drink orders before us and no one checked on us during the meal unless we called someone over which felt unwelcoming. Yesterday I think is the last time I'll be back in for awhile.
Atmosphere: 1
Food: 1
Service: 2
We arrived with a party of 6 and asked to be seated in the other area and was told to sit at a crammed booth even though there were people seated at the table side. Half way through the waitress dropped a tray full of food right next to one of our guests. She never apologized and my friend beige pants were full of sauce. So was her shirt. We asked to talked to the manager and asked him to compensate her the meal price and he agreed. When she looked he instead removed the adult price and charged her a kids plate. The service sucks and the foods not much better.
Food: 1
Worst experience ever, never gonna try there again.
First off all, train your customer service staff little more better. If I am asked to sit somewhere where your staff is comfortable of serving doesn’t make sense. I am the one coming to your restaurant and if there seat available where i feel comfortable, I should have the right to sit where ever I like, unless it is reserved. I am coming to enjoy and experience your food , and i am the one paying.
Second, I get your intention of motivating customers not to waste food, but as a new customer, I may not be familiar with all your menu, so if i liked to try it, I will order, that’s what all restaurants provide. And if i don’t like it I can’t eat it. But I believe I am paying for it already. If you want more profit out of your ‘all you can eat menu’ then just increase the pricing, charging for any thing I waste, which is something that can’t even shove into my mouth, doesn’t make sense. Or better explain all the ingredients under your menu, so we might be aware of what we going to order.
And ask your staff to explain these policy of your restaurant before we order something.
Atmosphere: 1
Food: 1
Service: 1
Love this place. The food is great. Many Gluten Free and non sushi options. Staff is friendly and helpful. Will go here everytime we are in town.
Wheelchair accessibility: This is not wheelchair assessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso Soup, Salmon Sashimi
Always great service..and great food. These workers work sooo hard. Kuddos to the staff. ❤️ will always come here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salmon Sushi Pizza, Rock N Roll, Edamame, Philadelphia Roll 6, Seaweed Salad, Tempura, Miso Soup, Calamari 12, General TSO's Chicken, Tuna, Volcano Roll, Baby Mushroom Rolls Hand Rolls and Green Dragon, Cheese Wonton, Sashimi Diamond, Roll, Osaka Sushi, Sushi, Salmon Sashimi, vr2 Avocado Roll
Food was okay today, our waitress was great and sweet. We usually get rushed in and out by the servers.
When it was time to pay some other girl came and asked if we were done.
I gave her cash and ended up keeping $5 without me telling her! I found that really weird and rude of her.
I was going to tip my original waitress but it was a very odd way of the other on assuming that’s what i would give her!
Please train your servers better
Thank you
I gave $40.00 and she gave me $5 back and assume the change was her’s.
She obviously doesn’t know how to count and neither do you!
My server was not on break, this girl came to our table twice to ask us if we were done! It was pretty rude of her to do so.
You looked at the cameras ?
The place was full so how do you even know who I am.
Atmosphere: 1
Food: 2
Service: 1
Its decent. I visited Timmins for business and its comparable to some of the mid-tier quality sushi restaurants in Toronto. Based off of some of the negative reviews, it sounds like those people may have expected more value in terms of food quality and service for the price they were being charged. I found it to be an average experience. The servers were diligent and the food was decent. They also have a serving robot which was fun to see rolling around serving tables. I would suggest for the restaurant to maybe try hiding away the food packaging containers and the bussing tray with the dirty dishes a bit better instead of keeping it visible/nearby the customer tables. It looks like part of what should be in the back room is being normally kept on the guest floor. But for anyone curious about this place, I would recommend giving it a try. My experience had no issues. At the end of the day, the servers work hard and the kitchen is prompt. Is it 3-star Michelin level? No. Its a sushi restaurant in Timmins and they are hard working human beings. They may have had moments with some of the other reviewers, but I think as long as you manage your expectations, you'll be okay.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Salmon Sashimi
Went in with high expectations, but were sadly left quite disappointed. The edamame tasted like it had been overboiled. The udon noodles were flavourless. The rice was dry. The seaweed was stale. The fish had an odd smell to it and was extremely slimy. And to top it off the glasses were cracked, plates were chipped and the ceiling looked like a pipe had leaked.
The only redeeming quality was the serving staff, who were prompt and accurate with delivering the orders to the table and were all very pleasant.
Our money would have been better spent getting sushi from the grocery store
Atmosphere: 1
Food: 1
Service: 3
Worst experience ever. Unnecessary 15% service charges ; poor service.
Atmosphere: 2
Food: 1
Service: 1
My gf and I have been to many sushi resteraunts around ontario and this was by far the worst experience. To start, several of the drink cups were cracked. The soya sauce lid was also cracked and spilled when you poured it.
The sushi was poorly made and some were falling apart. Other sushi was not cut evenly so some places were too thick to eat. The salmon on top of the red dragon role appeared slimy. This was not worth the 30s bucks per person.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
I honestly can say this was the worst sushi place I've ever visited. The serving staff were friendly and fast, but the food itself was questionable. The sushi was poorly made and had a funky smell. It was slimy, lukewarm, bland and falling apart. The cups were cracked and the soy sauce bottle as well. The servings were far smaller than any place I've been too (and I've been to quite a few sushi places in Southern Ontario) and the cucumber looked like spring onions or lettuce. Overall, I'd never recommend going to this place unless you want to be worried over food poisoning.
Atmosphere: 1
Food: 1
Service: 4
Recommended dishes: Edamame, Miso Soup, Roll, Sushi, vr2 Avocado Roll
Kicked out my autistic nephew bc he wouldn’t eat the food . So terrible . The worst experience ever .
Was disappointed that the spicy tuna roll had the smallest sliver of tuna and was mostly filled with the crunchy topping. I've never had the topping used as a filler before.
The food was great and the service was just as great! She came by and asked for refills twice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rock N Roll, Edamame, Philadelphia Roll 6, Cheese Wonton, Roll, Sushi, vr2 Avocado Roll
Very nice food....recomended
Atmosphere: 4
Food: 5
Service: 5
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