Ordred a poutine at around 8pm (store closes at 10) and my fries and gravy were both cold? The gravy was gelatinous because of how long it had been sitting out.
Atmosphere: 2
Food: 1
Service: 2
Jules Hayward
We had a fantastic experience. The food was delicious as always, and the Wednesday special was so fun! I even got a free sundae that had been made extra!!
The servers were extremely courteous in spite of their A/C being broken, which is absolutely ridiculous and needs to be fixed immediately. The fact that these poor people have been forced to work through extremely hot weather in an already hot environment for WEEKS according to other reviews is criminal.
Atmosphere: 2
Food: 5
Service: 5
Andrew Lewin
Jeswin and Adriano and the rest of the staff all were great they served me quick and amazing customer service highly recommend
Atmosphere: 5
Food: 5
Service: 5
Jason Foroglou
The food was ok today. But it’s our second time trying to eat in. Is your AC not working? Hot as balls in here. Apparently from the other comments about the food being cold. How is that possible, “room temperature” is over 100F.
Atmosphere: 1
Food: 3
Service: 3
Marie Bingham
The food was barely warm. The fries tasted like yesterday's cooked in dirty oil. (The dog wouldn't even eat them.) They upsold us to large side orders without explaining the choices after we asked, so we ended up with industrial-sized drinks and inedible fries (I'm serious, they tasted like they were kept in a fridge overnight and then microwaved). We were never asked about condiments (which wouldn't have helped). It's been a few times in the last year that something has been wrong with our order including getting nothing that we ordered. Two burger combos and two Frosties, $36.00!!! Never going back.
Atmosphere: 1
Food: 1
Service: 1
Aries Fairy
Watery chilli & service is a bit slow with only 2 customers in the store.
Atmosphere: 1
Food: 1
Service: 2
Underwater Unicorn
Terrible
James Pratt
Had many issues with cold temperature food and incorrect orders in the past. A notice to future customers, they don’t take 50 dollar bills or higher.
Edit: I returned with smaller bills for some reason, ordered the exact same items and got a different total. To clarify the order it took 3 attempts after the initial order. Over the loud music and quiet speaking employees, this was a painful experience. Unless responded to or changes are made, I will not return and share my experience with anyone in the Uxbridge area.
This review will be removed/improved if changes are made.
P.J. Phillips
Good food, hot fries,nice people
Brad McNeil
Brought the family in for lunch and our order came to $52. They wouldn't accept a $50 bill because they were worried it could be fake. We cancelled our order and went and gave McDonald's our business instead.
I ordered one burger (a Dave’s single) in the drive true and no cars were behind us, yet they told us to pull up front to wait for the food, 20 minutes later I received it and it was COLD! Like what
JRJ G
Went there for breakfast on a Saturday morning at about 9:30 a.m... There was a car in front of me. They ordered and then I did and when I got to the window they asked if I could pull around to the front and wait for my food. This isn't the first time this has happened at this location. I waited out front for 15 minutes for my order to be brought out to me. The people that were in front of me looked over at me and we both got out of our cars and walked inside and asked what was going on? They didn't say anything. They didn't apologize again. They just handed us our food. They didn't try to make any restoration or anything else like that for us. Waiting for our orders for over 15 minutes. Very bad service will not be returning. Like I said in other posts about other fast food restaurants in this town. What is going on?
Atmosphere: 3
Food: 3
Service: 1
Muzzamil AbdulWahid
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
Yokis
Thwy made us pull around. We watched the drive through and no one else came through. There was no cars behind us. The don’t hire kids anymore trying to make money. They only hire cheap forgien workers. They messesd up are order. Do not reccomend coming here anymore i used to come here all the time. And its no a constant disapointment since they got rid of all the kid workers.
Atmosphere: 1
Food: 1
Service: 1
susie Thornton
The only reason I go here is for the Cherry Vanilla Coke. They all have those special machines now. This is one of the few restaurants that doesn't have it at the drive thru. Doesn't matter what time i go in there, day or night, 4 out of 5 times i go, the machine hasn't been filled with the flavors and no one cares.
I don't think the owner gives a crap about the customers or the business and it shows.
Ordred a poutine at around 8pm (store closes at 10) and my fries and gravy were both cold? The gravy was gelatinous because of how long it had been sitting out.
Atmosphere: 2
Food: 1
Service: 2
We had a fantastic experience. The food was delicious as always, and the Wednesday special was so fun! I even got a free sundae that had been made extra!!
The servers were extremely courteous in spite of their A/C being broken, which is absolutely ridiculous and needs to be fixed immediately.
The fact that these poor people have been forced to work through extremely hot weather in an already hot environment for WEEKS according to other reviews is criminal.
Atmosphere: 2
Food: 5
Service: 5
Jeswin and Adriano and the rest of the staff all were great they served me quick and amazing customer service highly recommend
Atmosphere: 5
Food: 5
Service: 5
The food was ok today. But it’s our second time trying to eat in. Is your AC not working? Hot as balls in here. Apparently from the other comments about the food being cold. How is that possible, “room temperature” is over 100F.
Atmosphere: 1
Food: 3
Service: 3
The food was barely warm. The fries tasted like yesterday's cooked in dirty oil. (The dog wouldn't even eat them.) They upsold us to large side orders without explaining the choices after we asked, so we ended up with industrial-sized drinks and inedible fries (I'm serious, they tasted like they were kept in a fridge overnight and then microwaved). We were never asked about condiments (which wouldn't have helped). It's been a few times in the last year that something has been wrong with our order including getting nothing that we ordered. Two burger combos and two Frosties, $36.00!!! Never going back.
Atmosphere: 1
Food: 1
Service: 1
Watery chilli & service is a bit slow with only 2 customers in the store.
Atmosphere: 1
Food: 1
Service: 2
Terrible
Had many issues with cold temperature food and incorrect orders in the past. A notice to future customers, they don’t take 50 dollar bills or higher.
Edit: I returned with smaller bills for some reason, ordered the exact same items and got a different total. To clarify the order it took 3 attempts after the initial order. Over the loud music and quiet speaking employees, this was a painful experience. Unless responded to or changes are made, I will not return and share my experience with anyone in the Uxbridge area.
This review will be removed/improved if changes are made.
Good food, hot fries,nice people
Brought the family in for lunch and our order came to $52. They wouldn't accept a $50 bill because they were worried it could be fake. We cancelled our order and went and gave McDonald's our business instead.
Restaurantji Recommends
I ordered one burger (a Dave’s single) in the drive true and no cars were behind us, yet they told us to pull up front to wait for the food, 20 minutes later I received it and it was COLD! Like what
Went there for breakfast on a Saturday morning at about 9:30 a.m...
There was a car in front of me.
They ordered and then I did and when I got to the window they asked if I could pull around to the front and wait for my food. This isn't the first time this has happened at this location.
I waited out front for 15 minutes for my order to be brought out to me.
The people that were in front of me looked over at me and we both got out of our cars and walked inside and asked what was going on?
They didn't say anything. They didn't apologize again. They just handed us our food. They didn't try to make any restoration or anything else like that for us. Waiting for our orders for over 15 minutes. Very bad service will not be returning. Like I said in other posts about other fast food restaurants in this town. What is going on?
Atmosphere: 3
Food: 3
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
Thwy made us pull around. We watched the drive through and no one else came through. There was no cars behind us. The don’t hire kids anymore trying to make money. They only hire cheap forgien workers. They messesd up are order. Do not reccomend coming here anymore i used to come here all the time. And its no a constant disapointment since they got rid of all the kid workers.
Atmosphere: 1
Food: 1
Service: 1
The only reason I go here is for the Cherry Vanilla Coke. They all have those special machines now. This is one of the few restaurants that doesn't have it at the drive thru.
Doesn't matter what time i go in there, day or night, 4 out of 5 times i go, the machine hasn't been filled with the flavors and no one cares.
I don't think the owner gives a crap about the customers or the business and it shows.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Classic Chocolate Frosty
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