Avenue Cibi e Vini - Kleinburg

Had a wonderful Anniversary dinner and Pino was our server. We had a great meal and great interaction with Pino. Thank you for making our evening a special one.

Atmosphere: 5

Food: 5

Service: 5

Pino is the best! Food was great and service was phenomenal! Very grateful to have had pino as our waitor💕🥰

Atmosphere: 5

Food: 5

Service: 5

Andrea looked after us and was absolutely superb. The ambience was excellent, and he essentially ordered for us—the food was spectacular. It’s about a 40-minute drive from where we live, but well worth it. We’ll definitely be back, and this spot is now officially in our rotation! 👏🏻👏🏻👏🏻

Atmosphere: 5

Food: 5

Service: 5

The food is very good, the atmosphere is very nice, but the person who served us, was very bad. Even though we left a tip, he followed us outside and asked for more tip again. It was a very disgusting situation. He is an old man with glasses. I don't think I will go there again. I hope they will be more careful.

Service: 1

We had an excellent experience last night — both the food and the service were outstanding.

Our party of eight included two young children, and the staff took care of them right away. They loved their meals, which made the evening even more enjoyable for everyone.

Our server, Pino, was fantastic — friendly, attentive, and spot-on with his cocktail, wine, and food recommendations.

We started by sharing a variety of delicious appetizers from both menus, and for my main course, I had the veal chop with mushrooms and truffle. Absolutely incredible!

Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Great food and wine. The lady at the front was a little rude but otherwise service was great.

Pino went above and beyond when we dined at Avenue. Pls ask for him and you will no be disappointed!!

Atmosphere: 5

Food: 5

Service: 5

We had the pleasure of being served by Pino at Avenue in Kleinburg and the experience was nothing short of exceptional. His service was attentive, friendly, and professional from start to finish. Pino made us feel welcome and taken care of without being overbearing — a true example of hospitality done right. Thank you for the amazing service, Pino. Peace!

Extremely disappointed place, service and food - would not recommend!

Visited this restaurant with friends today at 12:30 PM. Despite the dining room being half empty, the service was painfully slow. We spent almost three hours there, and the entire time it felt like we were a burden to the staff. Our server acted like he was doing us a favor every time he came over, never smiled once, and was nearly impossible to flag down. At one point, he even leaned over and bumped into guests at the table with his stomach to reach items, all without a single apology or even a hint of a smile. It was shockingly unprofessional and uncomfortable.

Basic service expectations were completely ignored. No one offered us bread, olive oil, vinegar, or even lemon for the water - not even as a paid option. In an Italian restaurant, this is the bare minimum. The lack of attention to these details just added to the overall feeling of neglect.

The food was just as disappointing.

Each dish took about an hour to arrive - even the simple ones.

The grilled calamari was overcooked and bitter.

I ordered a whole grilled sea bass, but was served a pile of skinless, boneless fish fillets swimming in oil on a large plate. It looked messy and tasted just as bad - greasy and flavorless.

The spaghetti with crab was a tiny portion for $68, with only a little crab that was still in the shell. My friend had to dig it out with a fork herself.

The fried calamari and shrimp tasted boiled rather than fried - the batter was soggy and soft, with zero crispness.

To make matters worse, several girls felt sick on the way home, which really raises concerns about food safety and quality.

I dine out frequently and never write bad reviews, but when an expensive restaurant in Kleinburg delivers such subpar service and food, it deserves to be called out.

Strongly do not recommend. Total waste of time and money.

Atmosphere: 2

Food: 2

Service: 1

Decent food, poor service. Server wasn’t very welcoming (maybe because we had babies?) Never checked on us about our food, he seemed like he hated his life, could have smiled a little more.

Atmosphere: 3

Food: 4

Service: 1

Fantastic unpretentious Italian restaurant on the heart of charming kleinburg. Very welcoming staff made you feel at home , irregardless of the Ferrari lined streets, no attitude anywhere.. our waiter was attentive yet u obtrusive, we were able to carry on conversations with timely interjections by Pino , our waiter, at opportune moments. The food is pretty much Italian fare , traditional , super fresh, the highest quality ingredients and in quantities conducive to blissful satisfaction.. 2 thumbs up

Atmosphere: 5

Food: 5

Service: 5

2025-Summer: Apps were good (4/5)...more like 4.25/5 in fact...the salmon (3.5/5) was not spiced well (bland) though the cook was perfect on both the salmon and the apps...service was okay, friendly but with it being busy seemed our server was a bit behind but he was friendly...the place itself is very nice (5/5), nothing that special about it but the windows give you a great view of the outside, let in a lot of light, the place is very clean and the entire seating arrangement looks very nice...

Atmosphere: 5

Food: 3

Service: 3

Had a wonderful dinner here celebrating a family members birthday. Amazing Italian food! Our server Billy was lovely. The zucchini flowers and calamari as appetizers were delicious. I ordered the linguine vongole as my main, loved every bite. Ask for their chilli oil. Will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

I had an absolutely awful experience here last night, and I’m still shaken by how I was treated. I’ve never felt so disrespected and humiliated at a restaurant before. I would never come back and strongly warn others to avoid this place

Right after we were seated, I found a spider in my napkin. No one apologized or showed any concern at all. Our server only came by to take our order and barely checked on us the entire night. We ended up being helped by random staff throughout the night which was confusing and unorganized.

When I was paying, I accidentally clicked “skip” on the tip screen because I was distracted sorting through my cards. I immediately realized what I did and turned to my sisters, who I was dining with, and asked if they could add my tip to theirs, which they happily did. But instead, the server loudly announced — not once, not twice, but three separate times — that I hadn’t left a tip. He kept repeating it like he was trying to embarrass me, and he said it loudly enough for the entire (mostly empty) restaurant to hear. I was already looking through my bag trying to find change, but he wouldn’t stop. I had already told my sisters to tip for me, but that clearly didn’t matter to him.

After we had all paid, he came extremely close to me, leaned in and said, “If you can’t afford to tip, you shouldn’t come here.” I was completely shocked. I just sat there frozen, unable to say a word. I couldn’t believe a server would speak to a customer like that especially over something I tried to correct right away.

He walked away, and then he came back again to say it’s “actually more expensive for him to serve us.” At that point, I felt completely disrespected, singled out, and honestly violated. I’m a 21 year old girl, and the way he spoke to me felt like an attempt to humiliate me in front of everyone.

I may not have been able to speak up in that moment, but I am now. No one deserves to be treated like that, not for a simple mistake, not ever. This kind of behaviour from a server is completely unacceptable. There’s no excuse for how I was made to feel.

Avoid this place at all costs.

Atmosphere: 1

Food: 1

Service: 1

I dined at this restaurant and was extremely disappointed with the service. This is the second time we've had a bad experience.

During our most recent visit, we were seated and found a spider inside one of the napkins. When we brought this to the staff’s attention, there was no real apology or concern. To make matters worse, our server was incredibly rude at the end of the night, telling us, “If you didn’t like the service, don’t come back,” and then proceeded to complain about how poorly servers and bartenders are paid — which felt completely unprofessional and inappropriate.

On a previous visit, I placed a takeout order over the phone directly with the owner, who confirmed she would inform the kitchen. When I arrived to pick it up, the staff accused me of calling the wrong location or lying, and were unnecessarily aggressive and rude. Eventually, they realized their mistake — the owner had forgotten to place the order — but no one apologized. Instead, they told me to “wait in your car, because we have to reopen the kitchen for you,” with clear irritation in their tone.

I hope management addresses the repeated lack of professionalism, poor communication, and outright disrespect.

Atmosphere: 1

Service: 1