I was browsing. The lady behind the counter is so friendly! She was all smiles and greeted me too. They have an array of baked goods and drinks too. Next time i will definitely get something from here!
Atmosphere: 5
Food: 5
Service: 5
trinity moran
The drinks are very delicious and i love the bakery smell !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dolce Latte
Ryan Howkins
The strawberry cake here is incredible. I’ve never had a better tasting one in my life.
Atmosphere: 5
Food: 5
Service: 5
Mahta416
As a first-time customer, I was excited to try the sweets available at your store. Upon asking for a recommendation, I was advised by the store manager to purchase a specific sweet, which she assured me was delicious and sweet. However, after tasting it, I found that it had an unpleasant flavor and lacked any sweetness.
When I approached the manager to request an exchange for another sweet, I was met with an unexpectedly rude response. she informed me, in a disrespectful manner, that the taste of your sweets is similar to that of Chinese sweets and that no exchange would be made. Her exact words were, “Our taste is like that of the Korean, and we will never change it for you. Whatever you want to do, do it.”
I was deeply taken aback by her response and the lack of customer service. As a business, I believe it is crucial to value customer satisfaction and handle complaints with professionalism and courtesy. My experience has left me feeling disheartened and unwelcome at your store.
I request that you address this matter and take appropriate action to ensure such incidents do not recur. I also hope to receive a satisfactory resolution to my complaint, which might include an apology and a replacement or refund for the sweet I purchased.
Recommended dishes: Red Bean Bun
Fiona Au
we ordered a mango bingsoo and got a soft serve ice cream and it was so good!! i really liked both items as they just made my day so much better! :) the soft serve was creamy and soft while the bingsoo was super fruity and fresh, thank you guys!!
Atmosphere: 5
Food: 5
Service: 5
Bahar M
Great cakes & croquette. Nice customer service too. A little steep on prices but definitely will go back when in the area. Hope this little place lasts ?
Atmosphere: 5
Food: 5
Service: 5
Louie Wang
Love the Salt butter bread. Ice cream was just so so... The attitude of the waiter was average, but the bread was still very good.
Atmosphere: 3
Food: 5
Service: 3
Michelle Lee
Matcha latte is not bad! Will try the buns later~
June Kim
They can't make even a decent coffee let alone the bakery
Atmosphere: 3
Food: 1
Service: 4
ROYCE
I recommend salt bread, soft ice cream, and matcha latte!! It tastes simple and pure, just like homemade, making it a great snack for kids??
They can't make even a decent coffee let alone the bakery
Atmosphere: 3
Food: 1
Service: 4
Jenny
Bingsoo is truly disappointing for its price. Perhaps they ran out of ice, as there wasn't enough on the base. The strawberries tasted old, or maybe they used frozen ones, resulting in a mushy, unpleasant taste. The ice cream on top also had a cheap taste. I doubt I'll ever purchase it again; it was the worst bingsoo I've ever had.
Minseo Kang
Best Bingsu and Salted butter bread!
Atmosphere: 5
Food: 5
Service: 5
Sanghyun Shin
This bread at Gyu’s reminds me of the moment when I lived in Seoul. Thanks for having gread bread every single day?
Atmosphere: 5
Food: 5
Service: 5
Byeonkyung Lim
Rice flour, salt bread, pizza bread! It's completely Korean style and so delicious. There are so many menus that you won't get tired of them ~~ Red bean shaved ice is the best in the soon-to-be-hot summer!
I was browsing. The lady behind the counter is so friendly! She was all smiles and greeted me too.
They have an array of baked goods and drinks too. Next time i will definitely get something from here!
Atmosphere: 5
Food: 5
Service: 5
The drinks are very delicious and i love the bakery smell !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dolce Latte
The strawberry cake here is incredible. I’ve never had a better tasting one in my life.
Atmosphere: 5
Food: 5
Service: 5
As a first-time customer, I was excited to try the sweets available at your store. Upon asking for a recommendation, I was advised by the store manager to purchase a specific sweet, which she assured me was delicious and sweet. However, after tasting it, I found that it had an unpleasant flavor and lacked any sweetness.
When I approached the manager to request an exchange for another sweet, I was met with an unexpectedly rude response. she informed me, in a disrespectful manner, that the taste of your sweets is similar to that of Chinese sweets and that no exchange would be made. Her exact words were, “Our taste is like that of the Korean, and we will never change it for you. Whatever you want to do, do it.”
I was deeply taken aback by her response and the lack of customer service. As a business, I believe it is crucial to value customer satisfaction and handle complaints with professionalism and courtesy. My experience has left me feeling disheartened and unwelcome at your store.
I request that you address this matter and take appropriate action to ensure such incidents do not recur. I also hope to receive a satisfactory resolution to my complaint, which might include an apology and a replacement or refund for the sweet I purchased.
Recommended dishes: Red Bean Bun
we ordered a mango bingsoo and got a soft serve ice cream and it was so good!! i really liked both items as they just made my day so much better! :) the soft serve was creamy and soft while the bingsoo was super fruity and fresh, thank you guys!!
Atmosphere: 5
Food: 5
Service: 5
Great cakes & croquette. Nice customer service too. A little steep on prices but definitely will go back when in the area. Hope this little place lasts ?
Atmosphere: 5
Food: 5
Service: 5
Love the Salt butter bread.
Ice cream was just so so...
The attitude of the waiter was average, but the bread was still very good.
Atmosphere: 3
Food: 5
Service: 3
Matcha latte is not bad! Will try the buns later~
They can't make even a decent coffee let alone the bakery
Atmosphere: 3
Food: 1
Service: 4
I recommend salt bread, soft ice cream, and matcha latte!! It tastes simple and pure, just like homemade, making it a great snack for kids??
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
They can't make even a decent coffee let alone the bakery
Atmosphere: 3
Food: 1
Service: 4
Bingsoo is truly disappointing for its price. Perhaps they ran out of ice, as there wasn't enough on the base. The strawberries tasted old, or maybe they used frozen ones, resulting in a mushy, unpleasant taste. The ice cream on top also had a cheap taste. I doubt I'll ever purchase it again; it was the worst bingsoo I've ever had.
Best Bingsu and Salted butter bread!
Atmosphere: 5
Food: 5
Service: 5
This bread at Gyu’s reminds me of the moment when I lived in Seoul. Thanks for having gread bread every single day?
Atmosphere: 5
Food: 5
Service: 5
Rice flour, salt bread, pizza bread! It's completely Korean style and so delicious. There are so many menus that you won't get tired of them ~~ Red bean shaved ice is the best in the soon-to-be-hot summer!
Atmosphere: 4
Food: 5
Service: 5
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