Kleinburg Cookie Crumble Cafe

10480 Islington Ave, Kleinburg
(905) 893-2250

Recent Reviews

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Alexander Fisher

Fantastic little breakfast spot! The food was great, the atmosphere was nice, and the server was friendly!

Atmosphere: 5

Food: 5

Service: 5

Rusty Schacleford

Just wanted a proper cappuccino. Instead all I got was some foamy milk with coffee flakes sprinkled on top. Terrible.

Hugh Gordon

What an experience!I didn't expect the food to be this much for and taste this good.We had breakfast and was pleasantly surprised that it was completely empty when we reached so we dined in.The food was plentiful.Taste was greatBlueberry pancakes were tasty.Maple bacon was mouth watering.Food was good so not much photos!! ?The only thing I didn't like was that something was wrong with the cooking exhaust system as the atmosphere was heavy with grease smell. One member of my party felt light headed after being in there for so long.This was probably a bad day... Hopefully it's fixed now.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Scrambled Eggs With

Manal Rahim

Good amount of vegetarian options, patient and friendly staff. I recommend the mushroom provolone omlette and the banana French toast.The home fries are also very delicious (perfectly seasoned)

Vegetarian options: There is meat/pork on the menu, but the menu is halal/vegetarian friendly

Dietary restrictions: There is meat/pork on the menu, but the menu is halal/vegetarian friendly

Recommended dishes: Eggs Benjamin

Radko Caruana

Where to start...I was there last weekend to meet friends and their kids for brunch. We were all so looking forward to enjoying our time together and food. Before we even sat, we were told not to occupy tables, if we were not going to order food. Then, we asked for coffee and they brought us coffee to their liking without asking for our coffee choice. The coffee was returned as it had milk and I am lactose intolerant, the lady gave me attitude and bullied me. Not being rude enough, as soon as we finished our food, she asked us to leave....our group had just spent over $500 and she pretty much threw us out!! traumatizing, upsetting and unacceptable behaviour!! :(Claudia

Atmosphere: 1

Food: 1

Service: 1

Gurjit Kang

Very bad customer service and food not

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Toast, Sandwiches

Dave R.

Very tasty scones. Busy on the

Atmosphere: 3

Food: 4

Service: 3

zhiri ahmed

The owner is genuinely the rudest and most inconsiderate person I've ever met. A friend of mine worked there, she didn't give out tips equally, she stole a percentage of them, and was constantly disrespecting both customers and employees. Don't know how this place is still running with this type of management. There is no decorum. I wouldn't recommend anyone come here because the lack of enthusiasm from the staff is due to the constant hounding and mistreatment from the owner. Crazy lady.

Atmosphere: 1

Food: 3

Service: 1

Gurleen Bajwa

The OWNER/manager provides terrible customer service and will go as far as yelling at her employees in front of customers.Today I had brought in a coffee from Balzacs unaware of their no food/drink policy, while enjoying a sandwich from cookie and crumble. Instead of politely bringing this to my attention, she was very loudly expressing right behind my seat “I hate when people bring in drinks from Balzacs, we have coffee here too”. The continued lack of professionalism and customer service was astounding.Agreeing with some of the reviews below, she’s definitely in need of hospitality courses.

Alec Murphy

It may appear as a place friendly to bikers, but it really is not.... however across the street balzacs has 2x the staff, a fountain for water bottles.. and a way better atomsphere. The servers didnt seem very happy here.

Atmosphere: 1

Service: 1

Thelma Lappin

Service was horrible. We had to ask for water 3 times and still did not get any. Coffee wasn't fresh. Waitress could not care less. Food was ok. I think management has changed!!!!

Atmosphere: 2

Food: 3

Vera M

Bad service, we got our food but no drinks, had to ask for the drinks many times before we finally got them. The food was greasy, felt uncooked and just tasted bad.

Atmosphere: 3

Food: 1

Service: 1

David Peggy

We didn't think to ask for coffee in a ceramic mug so it came in paper. Plates & cutlery were real, though.

Atmosphere: 5

Food: 5

Service: 5

Doug W

You have to look carefully for this one.....but LOOK FOR IT!!!!!This is NOT just and ice cream/bakery place...but it is so much more.A smallish interior (grab a table before you order and sit out on the patio if the weather is nice) with only five 2-seater tables and one big 6-seater. And this place is OBVIOUSLY good as it was filled with locals on a mid-weekday.Service is efficient but be prepared to wait a bit as the kitchen is also small with just one TERRIFIC cook/chef who handles the whole menu. But it is worth the wait. Have some delicious coffee!Food is fresh and locally sourced. There is baking to choose from but their breakfasts are spectacular!!!! Country fresh orange eggs and thick peameal bacon with thick beefsteak tomato slices. My panini sandwich was loaded with thick slices of peameal stuffed in a fresh crusty bun hot off a press. It was something I could have split.Washroom could use a bit of an update/reno........

Wheelchair accessibility: One level....but halway is narrow as is the washroom. Check it out before commiting.......

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Toast, Avocado, Grilled Cheese, Sandwiches

Doug W

You have to look carefully for this one.....but LOOK FOR IT!!!!! This is NOT just and ice cream/bakery place...but it is so much more. A smallish interior (grab a table before you order and sit out on the patio if the weather is nice) with only five 2-seater tables and one big 6-seater. And this place is OBVIOUSLY good as it was filled with locals on a mid-weekday. Service is efficient but be prepared to wait a bit as the kitchen is also small with just one TERRIFIC cook/chef who handles the whole menu. But it is worth the wait. Have some delicious coffee! Food is fresh and locally sourced. There is baking to choose from but their breakfasts are spectacular!!!! Country fresh orange eggs and thick peameal bacon with thick beefsteak tomato slices. My panini sandwich was loaded with thick slices of peameal stuffed in a fresh crusty bun hot off a press. It was something I could have split. Washroom could use a bit of an update/reno........

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