The food was tasteless, and the chicken was dry and not suitable for eating. As for the staff, they were not friendly and did not like customers asking questions or requesting to try something. I do not recommend this place at all.
Atmosphere: 1
Food: 1
Service: 1
Thomas Ha
Asked to recommend some sides and was advised to try sesamr chicken. Went with the recommendation and it was a pure mistake. Sesame chicken was one of them. Looks like it was cooked and displayed multiple times and hard to chew them. Spice shrimp & Beef Black beans were other two options chosen. Shrimp had a bit of fishy taste, beef was bit chewy. Not sure when they prepared the fried rice but tasted like it was over a day old.
Atmosphere: 2
Food: 2
Service: 2
N
the elderly cashier is so sweet she always makes my day better so i love going to this place for the amazing food and the great customer service
Atmosphere: 5
Food: 5
Service: 5
Roy Leads
Absolutely disgusting. Cannot be considered food. Service was scornful too. Ew is all I have to say. Deeply ew.
Food: 1
Bill Pana
Really poor quality of food didn’t expect anything gourmet but this was disgusting
Atmosphere: 2
Food: 1
Service: 2
Unas Owusu
Went here today on Black Friday and it was a poor experience. There was no wait so I went to order when I did the lady at the front who was helping me immediately started giving me attitude when she asked rice or noodles, after that was we went through she continued to ignore my requests and when I asked her if it was 2 meat 1 veg or 3 meat she ignored me and I had to ask her co-worker then when it came time to pay that lady at the front couldn’t speak English and accuse me of giving a fake $20 bill. It clearly wasn’t. Overall the food was okay it was around $20 for 3 meat and a can of soda, but there are definitely better options in the mall for that price. The food tasted good sometimes and bad another. Poor quality food for $20 won’t be eating here again.
Atmosphere: 1
Food: 3
Service: 1
Alex
Not really the best food but its okay if you want to stuff yourself. Service was terrible the people at the reception don’t understand basic english and give you random foods you didn’t ask for on your palate. The atmosphere is also terrible very crowded because it’s vaughan mills you can’t sit down anywhere i give this location a 5.3/10
Atmosphere: 1
Food: 3
Service: 1
Michael Luk
Pretty good and pretty cheap by mall standards
Adrian
Christ almighty. The food was cold. I don’t know how you mess that up if you keep it on the steam table. The chicken wings were dryer than anything.
Atmosphere: 1
Food: 1
Service: 1
Masoud Bigdeli
Perfect! No taste of burnt oil or too spicy that kept the original taste of ingredients noticeable
I got the combo with the chicken and as i was eating my bean sprout, i found plastic in inside. When i proceeded to show the women working at the counter, she literally shhhshed my friend and the other lady came told us sorry. Thats it. Worst experience
Atmosphere: 1
Food: 1
Service: 1
Manjo Yap
I ordered food for my family, and while the meal was okay overall, the siomai was clearly not cooked all the way through. We brought it to the staff’s attention, but they insisted it was properly steamed in their kitchen. However, it looked and tasted like it was only kept warm at a holding temperature instead of being fully cooked. Really disappointing experience, especially when safety and proper food preparation should come first.
Atmosphere: 3
Food: 2
Service: 1
Riya kaur Chauhan
Lovely service and fresh food
Atmosphere: 5
Food: 5
Service: 5
Ilya Al Solkh
Today we had an excellent experience at NewWok! The food was fresh, flavorful, and perfectly prepared — every dish was delicious. The portions were generous and served hot. The staff were friendly and attentive. The service was quick and efficient.
The food was tasteless, and the chicken was dry and not suitable for eating.
As for the staff, they were not friendly and did not like customers asking questions or requesting to try something.
I do not recommend this place at all.
Atmosphere: 1
Food: 1
Service: 1
Asked to recommend some sides and was advised to try sesamr chicken. Went with the recommendation and it was a pure mistake. Sesame chicken was one of them. Looks like it was cooked and displayed multiple times and hard to chew them. Spice shrimp & Beef Black beans were other two options chosen. Shrimp had a bit of fishy taste, beef was bit chewy. Not sure when they prepared the fried rice but tasted like it was over a day old.
Atmosphere: 2
Food: 2
Service: 2
the elderly cashier is so sweet she always makes my day better so i love going to this place for the amazing food and the great customer service
Atmosphere: 5
Food: 5
Service: 5
Absolutely disgusting. Cannot be considered food. Service was scornful too. Ew is all I have to say. Deeply ew.
Food: 1
Really poor quality of food didn’t expect anything gourmet but this was disgusting
Atmosphere: 2
Food: 1
Service: 2
Went here today on Black Friday and it was a poor experience. There was no wait so I went to order when I did the lady at the front who was helping me immediately started giving me attitude when she asked rice or noodles, after that was we went through she continued to ignore my requests and when I asked her if it was 2 meat 1 veg or 3 meat she ignored me and I had to ask her co-worker then when it came time to pay that lady at the front couldn’t speak English and accuse me of giving a fake $20 bill. It clearly wasn’t. Overall the food was okay it was around $20 for 3 meat and a can of soda, but there are definitely better options in the mall for that price. The food tasted good sometimes and bad another. Poor quality food for $20 won’t be eating here again.
Atmosphere: 1
Food: 3
Service: 1
Not really the best food but its okay if you want to stuff yourself. Service was terrible the people at the reception don’t understand basic english and give you random foods you didn’t ask for on your palate. The atmosphere is also terrible very crowded because it’s vaughan mills you can’t sit down anywhere i give this location a 5.3/10
Atmosphere: 1
Food: 3
Service: 1
Pretty good and pretty cheap by mall standards
Christ almighty. The food was cold. I don’t know how you mess that up if you keep it on the steam table. The chicken wings were dryer than anything.
Atmosphere: 1
Food: 1
Service: 1
Perfect! No taste of burnt oil or too spicy that kept the original taste of ingredients noticeable
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I got the combo with the chicken and as i was eating my bean sprout, i found plastic in inside. When i proceeded to show the women working at the counter, she literally shhhshed my friend and the other lady came told us sorry. Thats it. Worst experience
Atmosphere: 1
Food: 1
Service: 1
I ordered food for my family, and while the meal was okay overall, the siomai was clearly not cooked all the way through. We brought it to the staff’s attention, but they insisted it was properly steamed in their kitchen. However, it looked and tasted like it was only kept warm at a holding temperature instead of being fully cooked. Really disappointing experience, especially when safety and proper food preparation should come first.
Atmosphere: 3
Food: 2
Service: 1
Lovely service and fresh food
Atmosphere: 5
Food: 5
Service: 5
Today we had an excellent experience at NewWok! The food was fresh, flavorful, and perfectly prepared — every dish was delicious. The portions were generous and served hot.
The staff were friendly and attentive. The service was quick and efficient.
We'll definitely be coming back !
Atmosphere: 5
Food: 5
Service: 5
Terribly burnt food, truly the worst experience.
Atmosphere: 1
Food: 1
Service: 1
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