New Wok New Wok
1 Bass Pro Mills Dr FC10, Concord
(905) 760-9886
Recent Reviews
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Food tastes Okay. However, the service? NOT AT ALL. So disappointed with the old lady serving the food for yelling like duhhh if you’re having a bad day take a rest do not vent out to the customer who just wanted to eat.#
Atmosphere: 1
Service: 1
The portion are rather generous, lots of choices to chose from but the saltiness is over the top. The salt should be cut at least in half. I also took a wonton soup and doubled the broth to make it edible.
Atmosphere: 3
Food: 3
Service: 3
Disgusting. Awful quality. Mushy rice, everything else was overcooked.
Atmosphere: 1
Food: 1
Service: 1
Only quantity, no quantity
Atmosphere: 3
Food: 1
Service: 5
I wish I had an option for 0 stars.
The staff was very rude. After asking a question her reply was ‘why can’t i pay attention when she is talking’. That’s the kind of customer service they give and she dint care to apologise.
Wow! Amazing service!
Atmosphere: 1
Food: 1
Service: 1
Ladies I’m the front have no respect don’t give you time to select your type of food especially the Indian lady the only work she’s knows is “what”
Atmosphere: 1
Food: 1
Service: 1
OMGGGG!! THE SERVICE IS TERRRRIBLE. UNBELIEVABLE... I asked to put a bit more noodles because the server was being so stingy with the serving size. The gentleman then wanted to charge it to me as one item. I refused to pay for it as 'one' item and he took my plate and AGGRESSIVELY dumped a portion of the noodles in the garbage - in front of me. He'd rather dumped the food in the garbage rather than give the SMALL portion of noodles to the paying customer. DISGUSTING! I CANNOT BELIEVE WHAT I JUST WITNESSED.
Atmosphere: 1
Service: 1
Holy s###, this is terrible!
I don’t usually go for American-Chinese, but when the craving hits, it has to be done. And New Wok New Wok? They nailed it. With just the right retro vibe in their menu, they served up a legit memory lane moment that took me back to the grit of graveyard shifts and soldiering through shopping mall days. The service might be spotty for some, but credit where it’s due, they actually welcomed my questions and helped me figure out what to order. You don’t see that kind of effort in many food court spots. I went with a variety of meat toppings on a Lo Mein base, and while it leaned a bit salty, the flavors were clear, bold, and unapologetically classic. Exactly what I needed. It’s not fancy, but it doesn’t try to be. It’s comforting, straightforward, and honest. Qualities that hit differently when you’re chasing nostalgia. Oh, and the name? Love it. Can’t help but laugh every time I say it. If you’re looking for old-school vibes and flavors that get the job done, give it a shot. It’s got character, and sometimes, that’s all you need.
Vegetarian options: Very limited.
Dietary restrictions: For those with gluten free diet, they wouldn’t have options.
Parking: Differs depends on time of the visit.
Kid-friendliness: The overall taste profile could be a bit strong for kids, but in a similar level to KFC.
Wheelchair accessibility: The food court does have wheelchair friendly seating but could be challenging to secure one over the weekend.
Atmosphere: 5
Food: 4
Service: 5
Absolutely terrible disgusting food. Like
Legit awful. Chicken balls suck, spring rolls smell like cow manure
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food is not good at all. Service is not good at all. Food are salty and just no quality whatsoever. Noodles are soggy and just full of onion. Hot and sour soup did not taste like hot and sour soup at all. No tofu in the soup just egg drop and soy sauce.
I ask for extra chopstick cashier plainly said "No" with no explanation.
Atmosphere: 1
Food: 1
Service: 1
The quality it’s so bad, don’t waste your money here ??
W in the chat
Atmosphere: 3
Food: 5
Service: 1
Very good food for a fair price and the service was fast and friendly. Thanks!
We bought 3 chicken combo but received pieces of beef in our chicken combos! Very disappointing as we do not consume beef. Also, chicken was very salty with too much soy sauce.. would not recommend
Atmosphere: 1
Food: 1
Service: 1
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