BEWARE! Employees via drive-thru deliberately take extra long making your order; meanwhile during the speaker intercom, they rush you as they take your order & completely get your order wrong upon pickup. During the first drive thru order, they didn't even take my order correctly. I asked for less ice, but they filled my entire drink full of ice beyond saving. What's worse is upon driving up to the drive-thru window for a 2nd order, the cashier is seen laughing and chatting with other employees. Cashier blatantly ignores me despite seeing me pull up, & chooses not to tend to my payment all while the food is clearly right next to the register by the window. Mind you, there were tons of cars in the drive-thru lane, and the cashier still chooses to do everything but get my order dealt w/. It's not like I was waiting for a drink--it was simply 2 oat bars this time around. The cashier would give me sly looks & keep laughing w/ her staff. After 10 mins of this, I left. Complete disrespect & absolute negligence on their job. They don't even sound like they care to listen to our orders. They intentionally make your orders wrong, or don't even process it when you reach the drive-thru window. BEWARE of their drive-thru. Never have I experienced this terrible service @ other Starbucks drive-thru's.
Atmosphere: 1
Food: 1
Service: 1
Jackson Doty
Closed early and left the door unlocked. Brutal
Atmosphere: 1
Food: 1
Service: 1
Nicole Moreno
Came here the other day to grab my matcha. Jessica was amazing so kind and helpful. Defiantly a breath of fresh air !!
Atmosphere: 5
Food: 5
Service: 5
UriR
Nice and quick
Atmosphere: 5
Food: 5
Service: 5
Danielle Serpa
Ive had a review here for two years, so yes im reviewing this based on my experience this morning….i come here all the time…i started writing everything that happened. But basically the girl who was in the window was absolutely terrible and totally ruined my morning. I will never come back this early. Terrible service!
Atmosphere: 5
Food: 5
Service: 1
Riah Ahmed
One of my favourite locations! Everyone is super friendly and service is 10/10
Atmosphere: 5
Food: 5
Service: 5
Joachim Koch
fabulous service. going the extra mile.
amber malhans
Wait time is longer than expected only 3-4 people are working in bussiest hours.. services was too bad i order venti chai tea latte without water in it and i never had that bad taste of chai tea latte.. i feels like hot water only...
Food: 1
Service: 1
sıla nacar
Farz was extremely rude and disrespectful. I only asked for a cup of water with my coffee, and her attitude was completely unacceptable. I come to this store almost every day and usually love the staff, but this experience was truly disappointing.
Service: 1
Amna Khalil
Customer service is really good & drinks are made well
Watch your drinks through the drive through ! Paid for Venti only got half a cup. This is not the first time from this store especially as I go everyday. Did not notice until was to far away to go back
Service: 1
Lovepreet Kaur
Very disappointing experience. The older lady was unprofessional and did not know how to treat customers respectfully
Atmosphere: 1
Service: 1
Daniela Mitchell
Great service. I ordered a pumpkin spice latte and I didn’t like it. I told the barista and she kindly made me a new drink of choice. It was so much better! Great customer service
Alexandria Grigull
The service is horrible. The lady speaking to me at the drive through was so rude. I submitted a mobile order for one black drip coffee literally 30 mins in advance. I don’t expect to get attitude for coming THIRTY minutes later for a DRIP COFFEE (no prep) as if I’ve inconvenienced them and showed up demanding something so quickly. I don’t understand the process there - have never had an issue before with this drive through.. not sure if this person is new but they need to go!!
Atmosphere: 1
Food: 1
Service: 1
Roocha Brahmbhatt
Fuel for my procrastination, therapy in a cup, and the only place where my caffeine addiction feels classy.
BEWARE! Employees via drive-thru deliberately take extra long making your order; meanwhile during the speaker intercom, they rush you as they take your order & completely get your order wrong upon pickup. During the first drive thru order, they didn't even take my order correctly. I asked for less ice, but they filled my entire drink full of ice beyond saving. What's worse is upon driving up to the drive-thru window for a 2nd order, the cashier is seen laughing and chatting with other employees. Cashier blatantly ignores me despite seeing me pull up, & chooses not to tend to my payment all while the food is clearly right next to the register by the window. Mind you, there were tons of cars in the drive-thru lane, and the cashier still chooses to do everything but get my order dealt w/. It's not like I was waiting for a drink--it was simply 2 oat bars this time around. The cashier would give me sly looks & keep laughing w/ her staff. After 10 mins of this, I left. Complete disrespect & absolute negligence on their job. They don't even sound like they care to listen to our orders. They intentionally make your orders wrong, or don't even process it when you reach the drive-thru window. BEWARE of their drive-thru. Never have I experienced this terrible service @ other Starbucks drive-thru's.
Atmosphere: 1
Food: 1
Service: 1
Closed early and left the door unlocked. Brutal
Atmosphere: 1
Food: 1
Service: 1
Came here the other day to grab my matcha. Jessica was amazing so kind and helpful. Defiantly a breath of fresh air !!
Atmosphere: 5
Food: 5
Service: 5
Nice and quick
Atmosphere: 5
Food: 5
Service: 5
Ive had a review here for two years, so yes im reviewing this based on my experience this morning….i come here all the time…i started writing everything that happened. But basically the girl who was in the window was absolutely terrible and totally ruined my morning. I will never come back this early. Terrible service!
Atmosphere: 5
Food: 5
Service: 1
One of my favourite locations! Everyone is super friendly and service is 10/10
Atmosphere: 5
Food: 5
Service: 5
fabulous service. going the extra mile.
Wait time is longer than expected only 3-4 people are working in bussiest hours.. services was too bad i order venti chai tea latte without water in it and i never had that bad taste of chai tea latte.. i feels like hot water only...
Food: 1
Service: 1
Farz was extremely rude and disrespectful. I only asked for a cup of water with my coffee, and her attitude was completely unacceptable. I come to this store almost every day and usually love the staff, but this experience was truly disappointing.
Service: 1
Customer service is really good & drinks are made well
Restaurantji Recommends
Watch your drinks through the drive through ! Paid for Venti only got half a cup. This is not the first time from this store especially as I go everyday. Did not notice until was to far away to go back
Service: 1
Very disappointing experience. The older lady was unprofessional and did not know how to treat customers respectfully
Atmosphere: 1
Service: 1
Great service. I ordered a pumpkin spice latte and I didn’t like it. I told the barista and she kindly made me a new drink of choice. It was so much better! Great customer service
The service is horrible. The lady speaking to me at the drive through was so rude. I submitted a mobile order for one black drip coffee literally 30 mins in advance. I don’t expect to get attitude for coming THIRTY minutes later for a DRIP COFFEE (no prep) as if I’ve inconvenienced them and showed up demanding something so quickly. I don’t understand the process there - have never had an issue before with this drive through.. not sure if this person is new but they need to go!!
Atmosphere: 1
Food: 1
Service: 1
Fuel for my procrastination, therapy in a cup, and the only place where my caffeine addiction feels classy.
Atmosphere: 5
Food: 5
Service: 5
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