OCT-25-2024, Just got a shawarma chicken sandwich, the girl mixed some sort of powder with the chicken(possibly for flavour), she has added excess amount of that powder and it was VERY VERY salty,(pls DO NOT DO THIS TO OTHER CUSTOMERS). I called the store to give my feedback and talked to a female employee about this but no apology or empathy. Owner of the store,,, please Train your foreign employees how to apologize ,,, TY.
Annie Bojaj
I was so disappointed going there on Sunday oct 20th at 11:45 ! Specially today they were understaffed and the one who was there was rude and disrespectful! Poor customer service! It’s always that same person who treat consumers like trash!
B Patel
Went in and Ordered Footlong sub from app, when she was making my sub she didn’t toasted it properly later I asked to add one sauce is she stated she can’t modify, I am aware there are no additional charge for sauce. I wonder when she can’t modify the sub why would she not toast it well ? The cheese wasn’t even melted in the sub. Had to eat that footlong anyway as paid for it. Went in on Saturday late evening oct-12.
Atmosphere: 2
Food: 1
Service: 1
CC Do
I can't believe this place still does not cover any of their prepared foods. The tuna was crushing datk chunks at the top. All their sliced cold cuts were exposed open to the flies that were behind the counter. Saw that and had to leave. It does not cost them anything to put light covers on all the produce and meats. Hope the owners see this review. The employee was good tho switches her gloves between all the transaction.
Atmosphere: 1
Food: 1
Service: 5
Vladimir Novikov
Dear Subway Support Team,
I, Vlad, a regular customer, encountered an unpleasant situation at your restaurant.
On [09.29.2024], my spouse and I tried to use a coupon for two burgers at $15. However, the staff refused to accept it, citing instructions from their manager. My spouse was also present as a witness to this refusal.
Please investigate this matter and explain why my coupon was rejected. I would also like to know if the staff's behavior aligns with Subway's customer service standards.
Best regards, Vlad
Atmosphere: 1
Food: 1
Service: 1
Sahil Tailor
I had the pleasure of being served by Disha at Subway, and I must say, it was an outstanding experience. From the moment I walked in, Disha greeted me with a warm smile and a friendly attitude. She took the time to listen to my preferences and crafted my sandwich with exceptional care and precision. What stood out the most was her genuine enthusiasm and passion for her work, making the entire process enjoyable.
Disha's attention to detail was remarkable – she layered the ingredients perfectly, ensuring each bite was balanced and delicious. She also provided great recommendations, which turned out to be spot on. The level of personalized service I received was beyond my expectations, and it’s clear that Disha takes pride in making her customers happy.
I left the store not only satisfied with a fantastic sandwich but also impressed by the exceptional customer service. If you’re looking for a delightful and memorable Subway experience, be sure to visit and ask for Disha. She truly sets the standard for excellence!
Atmosphere: 5
Food: 5
Service: 5
Abel Carter
Help, I think I'm addicted.
Atmosphere: 5
Food: 5
Service: 5
Muhammad riahi alam
Fast services
Atmosphere: 4
Food: 4
Service: 3
Veggie Lurry
Though the workers berate me when I ask for a sandwich, I like the amount of mayo; it’s solid 5/5
Don't listen to the bad reviews. This is Subway, and Subway are all the same except for the one on dufferin and finch (that one is special). The food is exactly what you expect from subway and it made my girlfriend happy so like I guess that's good. The workers were doing some weird stuff on the parking lot but I suppose it's just part of the service.
Atmosphere: 3
Food: 5
Service: 4
Nidhi Gajjar
Disha was amazing at this subway I visited. Excellent service and communication. She made perfect veggie patties sub for me with exact amount of sauces that I needed. Would definitely recommend this location to my friends as they serve very fresh subway.
Atmosphere: 5
Food: 5
Service: 5
Jason Buchholz
Fast and efficient, and the staff are nice. Probably one of the fresher Subway locations out there, and it always has tables to sit at no matter the time of day.
Atmosphere: 4
Food: 5
Service: 5
Ivan Zefreus
Extremely long wait times even when there’s only one customer ahead who ordered one sandwich. Employee is super ignorant as she cannot hear anything with her AirPods Pro in her head.
Atmosphere: 1
Food: 1
Service: 1
Ashley Chow
Place was clean, but employee really ruins the store
Very good service.
Atmosphere: 5
Food: 5
Service: 5
OCT-25-2024, Just got a shawarma chicken sandwich, the girl mixed some sort of powder with the chicken(possibly for flavour), she has added excess amount of that powder and it was VERY VERY salty,(pls DO NOT DO THIS TO OTHER CUSTOMERS). I called the store to give my feedback and talked to a female employee about this but no apology or empathy. Owner of the store,,, please Train your foreign employees how to apologize ,,, TY.
I was so disappointed going there on Sunday oct 20th at 11:45 ! Specially today they were understaffed and the one who was there was rude and disrespectful! Poor customer service! It’s always that same person who treat consumers like trash!
Went in and Ordered Footlong sub from app, when she was making my sub she didn’t toasted it properly later I asked to add one sauce is she stated she can’t modify, I am aware there are no additional charge for sauce. I wonder when she can’t modify the sub why would she not toast it well ? The cheese wasn’t even melted in the sub. Had to eat that footlong anyway as paid for it. Went in on Saturday late evening oct-12.
Atmosphere: 2
Food: 1
Service: 1
I can't believe this place still does not cover any of their prepared foods. The tuna was crushing datk chunks at the top. All their sliced cold cuts were exposed open to the flies that were behind the counter. Saw that and had to leave. It does not cost them anything to put light covers on all the produce and meats. Hope the owners see this review. The employee was good tho switches her gloves between all the transaction.
Atmosphere: 1
Food: 1
Service: 5
Dear Subway Support Team,
I, Vlad, a regular customer, encountered an unpleasant situation at your restaurant.
On [09.29.2024], my spouse and I tried to use a coupon for two burgers at $15. However, the staff refused to accept it, citing instructions from their manager. My spouse was also present as a witness to this refusal.
Please investigate this matter and explain why my coupon was rejected. I would also like to know if the staff's behavior aligns with Subway's customer service standards.
Best regards, Vlad
Atmosphere: 1
Food: 1
Service: 1
I had the pleasure of being served by Disha at Subway, and I must say, it was an outstanding experience. From the moment I walked in, Disha greeted me with a warm smile and a friendly attitude. She took the time to listen to my preferences and crafted my sandwich with exceptional care and precision. What stood out the most was her genuine enthusiasm and passion for her work, making the entire process enjoyable.
Disha's attention to detail was remarkable – she layered the ingredients perfectly, ensuring each bite was balanced and delicious. She also provided great recommendations, which turned out to be spot on. The level of personalized service I received was beyond my expectations, and it’s clear that Disha takes pride in making her customers happy.
I left the store not only satisfied with a fantastic sandwich but also impressed by the exceptional customer service. If you’re looking for a delightful and memorable Subway experience, be sure to visit and ask for Disha. She truly sets the standard for excellence!
Atmosphere: 5
Food: 5
Service: 5
Help, I think I'm addicted.
Atmosphere: 5
Food: 5
Service: 5
Fast services
Atmosphere: 4
Food: 4
Service: 3
Though the workers berate me when I ask for a sandwich, I like the amount of mayo; it’s solid 5/5
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Don't listen to the bad reviews. This is Subway, and Subway are all the same except for the one on dufferin and finch (that one is special). The food is exactly what you expect from subway and it made my girlfriend happy so like I guess that's good. The workers were doing some weird stuff on the parking lot but I suppose it's just part of the service.
Atmosphere: 3
Food: 5
Service: 4
Disha was amazing at this subway I visited. Excellent service and communication. She made perfect veggie patties sub for me with exact amount of sauces that I needed. Would definitely recommend this location to my friends as they serve very fresh subway.
Atmosphere: 5
Food: 5
Service: 5
Fast and efficient, and the staff are nice. Probably one of the fresher Subway locations out there, and it always has tables to sit at no matter the time of day.
Atmosphere: 4
Food: 5
Service: 5
Extremely long wait times even when there’s only one customer ahead who ordered one sandwich. Employee is super ignorant as she cannot hear anything with her AirPods Pro in her head.
Atmosphere: 1
Food: 1
Service: 1
Place was clean, but employee really ruins the store
Atmosphere: 1
Food: 1
Service: 1
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