Subway
3582 Major MacKenzie Dr W Unit 3, Vaughan
(905) 417-6499
Recent Reviews
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amazing customer service from Kunjal, he was very mindful and considerate when it came to my dietary restrictions ( halal only) and washed the utensils he used when cutting my sub to prevent cross contamination. He even gave me suggestions on what to put on my sub!
Food: 5
Service: 5
I had a disappointing visit to Subway recently. The lady serving me, Simpran, had a really unwelcoming attitude that made the whole experience uncomfortable. On top of that, the food was not up to par—especially the vegetables, which didn’t seem fresh at all. I expected better quality and service. Definitely won’t be returning anytime soon.
Atmosphere: 2
Food: 1
Service: 1
I usually enjoy Subway, but this branch has been consistently disappointing. Grilling is always unavailable, which really takes away from the whole experience. On top of that, spinach and crispy onion have been out of stock for months. How can you promote items like the Teriyaki Crunch when you never have the key ingredients that make it what it’s supposed to be? It feels like the store is poorly managed and not maintaining the quality Subway is known for. Definitely not worth coming back until they fix these issues.
Atmosphere: 1
Food: 1
Service: 1
I didn’t get her name but the woman working at 4:00pm on August 24th was incredible. She was so accommodating and went above and beyond with her service. I really wish I got her name but she was amazing. My sub is delicious and will hope to see her again.
Atmosphere: 5
Food: 4
Service: 5
Amazing food and service was incredible!!!!
Atmosphere: 5
Food: 5
Service: 5
Kunjal went above and beyond for our visit. He made sure we had the app to get a discount and showed us how to collect points for future visits. He went out of his way to ensure we get the best deal on our sandwiches and treated us with such kindness😊 Definitely coming back!
Atmosphere: 4
Food: 5
Service: 5
Slow service. Both staff served one customer while I stood waiting. Not a good experience
Atmosphere: 3
Food: 4
Service: 2
Poor customer service from navneet, really bad attitude.
Unfortunately the quality of the food wasn’t the best either, very hard and dry bread.
Good food at reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
The worker Poojan was very nice I really appreciated his service. Need more workers like him
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Service is great, the worker names Poojan was very helpful and kind when I wasn’t sure what to order. Great subway location 👍
Atmosphere: 5
Food: 5
Service: 5
It was a good experience visiting there.Kunjal is really good. He gave good suggestions and customer service was great.
Atmosphere: 5
Food: 5
Service: 5
The visit was going ok until the moment a worker making my sub was playing around with the register and cross contaminating his gloves. When I asked him to change the gloves he changed one and used the dirty one to put my toppings. Please ensure hygienic standards are met.
Atmosphere: 2
Food: 1
Service: 1
I will not be returning to this location. The service is terrible. Staff here are VERY stingy with their sandwiches and toppings - barely wanting to fill them. No napkins. Refused to give us a cup pf tap water. The location is also dirty and not well maintained.
There are multiple locations in the area so this Subway can be easily avoided.
Atmosphere: 1
Food: 2
Service: 1
Great experience! Kunjal was fantastic, great recommendations and so kind and friendly. Absolutely wonderful friendly and cheerful service.
Atmosphere: 5
Food: 5
Service: 5
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