One of my favourite bubble tea places. The teas are delicious ?
Atmosphere: 5
Food: 5
Service: 5
Jiji C
I had the worst experience here today around 3:30 on Thursday (July 24, 2024) A girl named Gensen who was working there provided terrible service. I placed an order online 5 minutes before I got there. Because I was in a rush. When I got there, the tablets were making a sound to announce the order and no one checked them and started ordering. (It was very slow, there were no other customers except the sitting guests). I had to wait for the process of making the drinks.
I'm pretty sure She made a small mistake when making my drink and seemed very busy wiping something down. And it made her upset, which made a huge noise. She was throwing stuffs and ice with a big attitude while she was making a drink whole time (Manager can check with CCTY)
And she gave me a drink in a broken container. I got the drink and put it in the holder of my car and when I picked it up a few minutes later, all my clothes and car were wet. I went back to the store and showed her the situation. She rather told me like I was lying. The first thing she said was that it was no problem when she gave me this. How can she be 100% sure of it? What crazy person would scratch that cup and dirty their own clothes and come there and lie? She said the only thing she can do is giving me a paper towel. She said, "Sorry for what? This is all I can do." She didn't even apologize for a little bit. Rather, she made me look like a crazy person lying there.
I have visited here many times and liked this store a lot, but I feel bad about falling because of this one unprofessional employee. I am very offended by her very wrong behavior and attitude regarding this incident and will contact your HQ to claim my washing expenses for my white clothes and car wash.
Atmosphere: 1
Food: 3
Service: 1
ayesha mallik
The service was great but the drinks were not good. I chose the matcha milk tea and it was a miss but I still want to try the promotional drink later on!
Atmosphere: 4
Food: 2
Service: 4
Minh Tu
They cant make your order what you like it. they could make Just only what on the menu....sorry..why. just dont come again.
Atmosphere: 1
Food: 1
Service: 1
Ana Morales
I asked for a large size and they said the one I order only comes in a regular size when in the menu they have both options. Other than that the bubble teas are amazing!
Atmosphere: 5
Food: 5
Service: 4
NAVLEEN KAUR
Guy working was so rude..
Atmosphere: 1
Food: 5
Service: 1
Rae N
I will admit that I usually only come to try out collaboration drinks, but they’re always very tasty ? A lot of fun combinations and flavours. The store itself is really nice, always clean and bright. The staff are also kind, in my opinion, and pretty efficient. Overall a great location and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Tommy Pham
The bubble tea at this place is amazing, and always recommend the royal 9 milk tea with tapioca. Despite prices being on the higher side, the drinks made are great quality. The atmosphere and customer service makes this place a great go to for bubble tea
Atmosphere: 5
Food: 5
Service: 5
Nasir Iqbal
Amazing and perfect taste. Love this spot.
Atmosphere: 4
Food: 4
Service: 4
Cebrail YÜKSEL
The employees are very kind. The inside of the shop is spacious and clean. Pay attention to the cleanliness of the windows?
The bubble tea at this place is undeniably delicious, and my go-to is the crunchy strawberry milk tea. However, the prices are on the higher side, especially considering they only offer a small size in their crunchy series. The staff's friendliness leaves something to be desired; it feels rushed, making it challenging to explore the menu thoroughly. Despite these drawbacks, the exceptional taste of the bubble tea keeps me coming back; if it weren't for that, I might reconsider.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Crunchy Tiramisu Milk Tea
Raff
Really great variety of drinks, and the shop itself has a really good atmosphere. There’s a lot of seating too so it’s a great place to sit and get some work done.
Atmosphere: 5
Food: 5
Service: 5
lovely ching-ching
Friendly and thoughtful staff, yummy drinks, spacious clean beautiful seating area, what else could you ask for a bubble tea shop? Oh, yeah, price! You can collect points with their app for free drink rewards. If they have more promotion events would be great!?
Atmosphere: 5
Food: 5
Service: 5
dev kai
Went there today for the Jujustu kaisen promotion. Order the Geto drink and paid. Made us wait for like 5 mins just to tell us they ran out of an ingredient. Which was whatever fine sure even tho wasn't to late in the day. Just asked for refund which both people there didn't know how to refund via card. Instead gave me back 27ish$ back in change which was a big slap to the face. I wouldn't recommend this place to anyone especially since they can't even process a simple refund and don't even have the ingredient for a drink. At least tell us before making us wait and paying for the drink that you don't have it.
One of my favourite bubble tea places. The teas are delicious ?
Atmosphere: 5
Food: 5
Service: 5
I had the worst experience here today around 3:30 on Thursday (July 24, 2024) A girl named Gensen who was working there provided terrible service. I placed an order online 5 minutes before I got there. Because I was in a rush. When I got there, the tablets were making a sound to announce the order and no one checked them and started ordering. (It was very slow, there were no other customers except the sitting guests). I had to wait for the process of making the drinks.
I'm pretty sure She made a small mistake when making my drink and seemed very busy wiping something down. And it made her upset, which made a huge noise. She was throwing stuffs and ice with a big attitude while she was making a drink whole time (Manager can check with CCTY)
And she gave me a drink in a broken container. I got the drink and put it in the holder of my car and when I picked it up a few minutes later, all my clothes and car were wet. I went back to the store and showed her the situation. She rather told me like I was lying. The first thing she said was that it was no problem when she gave me this. How can she be 100% sure of it? What crazy person would scratch that cup and dirty their own clothes and come there and lie? She said the only thing she can do is giving me a paper towel. She said, "Sorry for what? This is all I can do." She didn't even apologize for a little bit. Rather, she made me look like a crazy person lying there.
I have visited here many times and liked this store a lot, but I feel bad about falling because of this one unprofessional employee. I am very offended by her very wrong behavior and attitude regarding this incident and will contact your HQ to claim my washing expenses for my white clothes and car wash.
Atmosphere: 1
Food: 3
Service: 1
The service was great but the drinks were not good. I chose the matcha milk tea and it was a miss but I still want to try the promotional drink later on!
Atmosphere: 4
Food: 2
Service: 4
They cant make your order what you like it. they could make Just only what on the menu....sorry..why. just dont come again.
Atmosphere: 1
Food: 1
Service: 1
I asked for a large size and they said the one I order only comes in a regular size when in the menu they have both options. Other than that the bubble teas are amazing!
Atmosphere: 5
Food: 5
Service: 4
Guy working was so rude..
Atmosphere: 1
Food: 5
Service: 1
I will admit that I usually only come to try out collaboration drinks, but they’re always very tasty ? A lot of fun combinations and flavours. The store itself is really nice, always clean and bright. The staff are also kind, in my opinion, and pretty efficient. Overall a great location and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
The bubble tea at this place is amazing, and always recommend the royal 9 milk tea with tapioca. Despite prices being on the higher side, the drinks made are great quality. The atmosphere and customer service makes this place a great go to for bubble tea
Atmosphere: 5
Food: 5
Service: 5
Amazing and perfect taste. Love this spot.
Atmosphere: 4
Food: 4
Service: 4
The employees are very kind. The inside of the shop is spacious and clean. Pay attention to the cleanliness of the windows?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great drinks and a lovely atmosphere!
Atmosphere: 5
Food: 5
Service: 5
The bubble tea at this place is undeniably delicious, and my go-to is the crunchy strawberry milk tea. However, the prices are on the higher side, especially considering they only offer a small size in their crunchy series. The staff's friendliness leaves something to be desired; it feels rushed, making it challenging to explore the menu thoroughly. Despite these drawbacks, the exceptional taste of the bubble tea keeps me coming back; if it weren't for that, I might reconsider.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Crunchy Tiramisu Milk Tea
Really great variety of drinks, and the shop itself has a really good atmosphere. There’s a lot of seating too so it’s a great place to sit and get some work done.
Atmosphere: 5
Food: 5
Service: 5
Friendly and thoughtful staff, yummy drinks, spacious clean beautiful seating area, what else could you ask for a bubble tea shop? Oh, yeah, price! You can collect points with their app for free drink rewards. If they have more promotion events would be great!?
Atmosphere: 5
Food: 5
Service: 5
Went there today for the Jujustu kaisen promotion. Order the Geto drink and paid. Made us wait for like 5 mins just to tell us they ran out of an ingredient. Which was whatever fine sure even tho wasn't to late in the day. Just asked for refund which both people there didn't know how to refund via card. Instead gave me back 27ish$ back in change which was a big slap to the face. I wouldn't recommend this place to anyone especially since they can't even process a simple refund and don't even have the ingredient for a drink. At least tell us before making us wait and paying for the drink that you don't have it.
Atmosphere: 3
Food: 1
Service: 1
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