Honestly such a tarnish on Starbucks name, the customer service here is worse than a Tim Hortons. The drive through lady shushed me and wouldn’t honour my coupon, they don’t take orders ahead of time… etc etc. I pay extra to enjoy the customer service standards of Starbucks and this store disappoints almost every single time.
Atmosphere: 3
Food: 5
Service: 1
Rick Morrison
Always a good time relaxing in a peaceful atmosphere
Atmosphere: 5
Food: 5
Service: 5
Mike Fairservice
Foofy coffee. Keto (low carb, sugar) options.
Atmosphere: 4
Food: 4
Service: 4
Amy McQuillan
Such pleasant employees. Love the energy there.
Atmosphere: 5
Service: 5
Danielle Morgan
Ordered a Venti Soy Cappuccino, and as i was sipping, something slid into my mouth. It was a long curled up hair! I almost puked when i saw what it was i was pulling from my mouth. I am disgusted, and i will never go to this location again!!!
Food: 1
Marilena Davies
Im a regular at this Starbucks and have had the lucky opportunity of meeting majority of the staff, they are all great and go out of there way especially on the weekdays, Tom who is in training has become my new favourite he perks me up every time I drive thru he's made a few bad days a lot better, Isabelle is always a sweetheart and gives great recommendations and Kyle is the man he's great at what he does! I feel bad to say anything bad but the weekend morning drive thru staff the past few days November 2 and 3 haven't been very pleasant and have messed up my order both days.. it's a young girl in training I didn't catch her name as her name tag wasn't easily readable.
Atmosphere: 5
Food: 5
Service: 5
Andrew Likakis
Super friendly staff!
Atmosphere: 5
Food: 2
Service: 5
Selena Joy
there was a literal dead wasp inside of mine. I didn’t realize and took a sip.
Atmosphere: 3
Food: 1
Service: 1
Kim Fare
I just want to say I see you have 2 new people to your team in Wasaga Beach! Tiffany I knew from a previous place, she has excellent customer service and she always was so kind. Tom also from a previous place, he adds spark wherever he goes. He is also has great customer service. Tom has a great memory of anything you discussed with him and is very suggestive for new products. With both Tiffany and Tom to your team You will definitely not be disappointed for the new members of your team! They are both AWESOME PEOPLE!!
Went through the drive through ordered a mango dragon fruit refresher with coconut, but at the window I got cold foam which was an extra $2 and it made the drink just taste like cream. Not enjoyable and over $8 for something I didn’t order. Very disappointing
Coffee too strong Didn't eat but good food prices coffee alot
Atmosphere: 5
Service: 5
Kaylea Jones
Yikes!!! No exaggeration when I say this was the worst experience at a Starbucks I've ever had. Call me crazy but your drive thru staff need lessons on etiquette. Super rude, snappy and kept turning her back to us at the window. I don't know if she was new, perhaps lost all together.
I will not return to this location.
Atmosphere: 1
Food: 1
Service: 1
Michael Gigliotti
I ordered a summer sky's with 3 scoops of the little red bubbles. (It comes with two) When we got it I noticed there was barely one scoop as I've ordered this drink several times and I know what three scoops look like. When I asked the server at the window she gave me a look of disgust and said no that's three. We all know the person at the window at Starbucks doesn't make the specialty drinks so she didn't even confirm with the barista. We pay a lot of money for Starbucks and we should get what we pay for especially when we pay extra for contents in the drinks. I will not go back to this location.
Service: 1
Sasha
I love the selection! The cake pops are so good. ?
Atmosphere: 5
Food: 5
Service: 5
Rohit Soni
Very poor service. I stood at the front of the line for 8 minutes and no one came to take my order. I could understand if it was busy, but there was no line or traffic. Everyone just had their head down, and appeared to not want to take an order
Honestly such a tarnish on Starbucks name, the customer service here is worse than a Tim Hortons. The drive through lady shushed me and wouldn’t honour my coupon, they don’t take orders ahead of time… etc etc. I pay extra to enjoy the customer service standards of Starbucks and this store disappoints almost every single time.
Atmosphere: 3
Food: 5
Service: 1
Always a good time relaxing in a peaceful atmosphere
Atmosphere: 5
Food: 5
Service: 5
Foofy coffee. Keto (low carb, sugar) options.
Atmosphere: 4
Food: 4
Service: 4
Such pleasant employees. Love the energy there.
Atmosphere: 5
Service: 5
Ordered a Venti Soy Cappuccino, and as i was sipping, something slid into my mouth. It was a long curled up hair! I almost puked when i saw what it was i was pulling from my mouth. I am disgusted, and i will never go to this location again!!!
Food: 1
Im a regular at this Starbucks and have had the lucky opportunity of meeting majority of the staff, they are all great and go out of there way especially on the weekdays, Tom who is in training has become my new favourite he perks me up every time I drive thru he's made a few bad days a lot better, Isabelle is always a sweetheart and gives great recommendations and Kyle is the man he's great at what he does!
I feel bad to say anything bad but the weekend morning drive thru staff the past few days November 2 and 3 haven't been very pleasant and have messed up my order both days.. it's a young girl in training I didn't catch her name as her name tag wasn't easily readable.
Atmosphere: 5
Food: 5
Service: 5
Super friendly staff!
Atmosphere: 5
Food: 2
Service: 5
there was a literal dead wasp inside of mine. I didn’t realize and took a sip.
Atmosphere: 3
Food: 1
Service: 1
I just want to say I see you have 2 new people to your team in Wasaga Beach!
Tiffany I knew from a previous place, she has excellent customer service and she always was so kind.
Tom also from a previous place, he adds spark wherever he goes. He is also has great customer service. Tom has a great memory of anything you discussed with him and is very suggestive for new products.
With both Tiffany and Tom to your team You will definitely not be disappointed for the new members of your team! They are both AWESOME PEOPLE!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mocha Frappe, Banana Loaf, Turkey Provolone & Pesto on Ciabatta
Went through the drive through ordered a mango dragon fruit refresher with coconut, but at the window I got cold foam which was an extra $2 and it made the drink just taste like cream. Not enjoyable and over $8 for something I didn’t order. Very disappointing
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Coffee too strong
Didn't eat but good food prices coffee alot
Atmosphere: 5
Service: 5
Yikes!!! No exaggeration when I say this was the worst experience at a Starbucks I've ever had. Call me crazy but your drive thru staff need lessons on etiquette. Super rude, snappy and kept turning her back to us at the window. I don't know if she was new, perhaps lost all together.
I will not return to this location.
Atmosphere: 1
Food: 1
Service: 1
I ordered a summer sky's with 3 scoops of the little red bubbles. (It comes with two) When we got it I noticed there was barely one scoop as I've ordered this drink several times and I know what three scoops look like. When I asked the server at the window she gave me a look of disgust and said no that's three. We all know the person at the window at Starbucks doesn't make the specialty drinks so she didn't even confirm with the barista.
We pay a lot of money for Starbucks and we should get what we pay for especially when we pay extra for contents in the drinks. I will not go back to this location.
Service: 1
I love the selection! The cake pops are so good. ?
Atmosphere: 5
Food: 5
Service: 5
Very poor service. I stood at the front of the line for 8 minutes and no one came to take my order. I could understand if it was busy, but there was no line or traffic. Everyone just had their head down, and appeared to not want to take an order
Atmosphere: 1
Food: 3
Service: 1
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