Tim Hortons

255 Dundas St E Unit B, Waterdown
(905) 689-3131

Recent Reviews

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Steve Alves

Very clean. Staff is quick and super nice

Lordz Son

This is one of the few stores in the area that is reliable in the quality of coffee, every time the coffee is good I haven't tried it in the afternoon though.
However I had even better coffees add different locations.

Atmosphere: 4

Food: 5

Service: 5

Haidar Zafar

All the old women who works in front rude rude rude they surve you like they own the Tim’s do your job properly smile they are older but don’t have respect there both stores are same in Waterdown

Atmosphere: 1

Food: 1

Service: 1

Mya Estabrooks

Came in today for my coffee decided to go inside insted of drivethrough. i was welcomed with many warm smiles and nice greetings I bealive the man taking my orders name was john. He was taller. Everone seemed very nice and good service. Store was also clean and well taken care of

Atmosphere: 5

Food: 5

Service: 5

Dan Lockley

Came in for a coffee and a sandwich today and Jon was very friendly and was very polite when handing me my order. More people in the industry should have Jon's attitude.

Food: 4

Service: 5

Sammy

pathetic. there’s a tall brown guy and a tall white guy working here, cussing at the loudest volume possible. no respect for families sitting inside nor the customers ordering. 0 customer service training. hire some new people this is upsetting. they’re acting like teenagers at their grown age.

Service: 1

khaled aldulaimi

Waiting on the cash to replace the order and pay took like 7 minutes cause the guy is on training and that’s ok that’s acceptable but the women thats making my order is busy with helping him or doing stuff here and there and it ended up to wait 19 minutes for the coffees

Queen Babe

One of the most dirty Tim Hortons I’ve ever seen, the counters and tables are never properly cleaned, there’s never any toilet paper in the washrooms and it seems like the washrooms are never cleaned it’s absolutely disgusting!! This should really be reported to the health department. There’s always lots of staff and everyone is just standing around doing nothing especially in the afternoon when it’s slow. The floors are dirty as well, I wouldn’t be surprised if they get shut down for a bug problem. It’s so gross 🤮

Atmosphere: 1

Food: 2

Service: 2

Shannon K

I have been riding the $1 iced coffee train all summer long!! Between the surveys emailed and the pile of surveys given to me when I picked up my iced coffee I’ve managed to get iced coffees multiple times a week. What a great promo idea by Tim Hortons! The survey takes moments and you save $1.79 per drink…can’t beat that!

Atmosphere: 5

Food: 5

Service: 5

Benjamin “PoutineLover” Disbrowe

Hello! 👋 Welcome to small town Canada! This is a well laid out location with a great product line. Seems to be a great staff. Classic canadiana! 🇨🇦

Please drive safe the entrance is a little small and the seating area. But it's perfect for a town like this. Drive safe and have a lovely experience here!

I have worked for the Tim Hortons organization and enjoy the chain however many stores do not offer delicious things like tea biscuits. This place rocks!

Please continue to support your local businesses, people have worked at Tim Hortons and gone on to great things. So just keep believing and eat well!🖖

Please be responsible with your litter! I have always enjoyed Tim Hortons but don't enjoy seeing Tim Hortons litter 🚮 on the ground or in the bushes!🙏

Atmosphere: 5

Food: 5

Service: 5

Bhavaman Mahal

The guy in the picture took like 5-10 min just talking to the guy in the car might be his friend. You are at job buddy not to hangout with your friend on job. Pathetic cx service. I honked and he ignored like talking to a friend is more important.

Atmosphere: 2

Food: 2

Service: 1

Fawda Koheen

Good service
Keep up the good work 👍

Atmosphere: 5

Food: 5

Service: 5

Parnitika RS

I love timmies, very friendly staff and serves great food !

Atmosphere: 5

Food: 5

Service: 5

Harkirat Deol

Why do some locations hire rude employees who clearly don't like their jobs or people. This elderly lady who works at this location, I believe her name is Sue, is the rudest person I have ever seen at any Tim hortons location across the globe.

Atmosphere: 1

Food: 4

Service: 1

Xander Cage

Till the time our coffee arrived, our food got stone cold. Food was quick but coffee took ages and couple of people got served who came after me

Atmosphere: 5

Food: 4

Service: 1

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