Owen served us in the drive through today. He was extremely friendly and helped us with the problems we were having with the Burger King app. Never rushed us, and was continuously smiling and pleasant to deal with.
Samrathbeer singh
I visited Burger King in Welland around 5 PM, and I must say, the experience was absolutely fantastic. The food was incredibly good – I tried the Spicy Chicken Burger meal, and it hit the spot! Perfectly crispy, flavorful, and satisfying. What made the visit even better was the exceptional service. The staff were warm, welcoming, and made me feel truly valued as a customer.
Minerva D
The staff are very helpful and friendly. My order was taken correctly, prepared quickly and accurately. The meal was delicious 😁 We highly recommend this fine restaurant!
Appreciate Ndlovu
I highly recommend this place, Anant was very friendly and offered excellent customer service.The store is very clean you can site in and have your beautiful meal .
Dhurnam II
The food is pretty good, never had an issue, and the staff are cool & provide quick service- Recommend-
JC Le
Friendly staff. Good food. Prices are okay. Fast service as expected. Drive through available. Clean facility. Clean washrooms. Love the newer renovations. Free WiFi. Comfortable atmosphere. No credit card surcharge.
Extra charges now for extra pickles. Wow.
Akuma Deso
Amazing service, Food and chill atmosphere
Zion Erickson
An overall amazing atmosphere and delicious food!
Ashutosh Patwa
I ordered here veg burger and it was literally soggy and when I asked the representative what is inside burger she was like don’t know, really bad experience
Vegetarian options: In my opinion don’t visit better go to A&W
Atmosphere: 4
Food: 1
Service: 1
Haley
My husband and I decided to stop by for a bite to eat. The food was great and the young man taking our order (I think his name was Owen) was helpful and very friendly.
Favourite location. Fries and patties are always hot and fresh!
Kid-friendliness: The friendly staff always offer and size the BK crowns to my kids heads. Their favourite location also!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Bacon King
Dennis Stanchuk
Best strawberry Sunday in a long time. Lots of fruit!! Full cup sundae. Beats the he’ll out of McDonald’s half full hollow centre Sunday.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Fries, Sandwich, Double Cheeseburger, Original Chicken Sandwich
Brad Vermolen
Can’t believe ordering for delivery through Skip and Burger King accepting the order only to have it cancelled because they don’t have what we ordered … what? They don’t have the original chicken in stock or ready for customers to order??? Then why is it on your menu … it’s not like we ordered it at 10 pm… we ordered dinner at 7pm… Great job Burger King! Another customer lost!
Atmosphere: 1
Food: 1
Service: 1
Jocelyn Cullinan
I've been coming to this BK location for years, and I always order a double cheeseburger. Every single time, it comes with one slice of cheese. November 11, I place an online order and pick it up in the drive thru. Yet again, my double cheeseburger came with 1 slice of cheese. I went to the Canadian Burger King website and pulled up the double cheeseburger just to be sure, and in the photo it clearly shows 2 slices. I park and go inside to ask the girl working at the counter, she insists it has always only come with one slice. I show her the photo from the website, and she says i'm wrong. The other staff there agreed with her that there's only supposed to be one. I decided to reach out to Burger King Corporate Guest care, and they informed me there ARE supposed to be 2 slices of cheese. So either the staff at this location lie to the customers, or the owners teach the staff to only put 1 slice on the double cheeseburger to save money. So, which one is it?
Atmosphere: 4
Food: 4
Service: 1
pushmeet singh
Worst service Got my order wrong twice on drive thru And when went inside for food and they said we are waiting for chicken like waiting for 20-25 minutes getting my food right and when half of the food became cold because of them making wrong sandwich. also everyone was speaking their native language. Disgusting service and atmosphere Not coming back again at this location.
Owen served us in the drive through today. He was extremely friendly and helped us with the problems we were having with the Burger King app. Never rushed us, and was continuously smiling and pleasant to deal with.
I visited Burger King in Welland around 5 PM, and I must say, the experience was absolutely fantastic. The food was incredibly good – I tried the Spicy Chicken Burger meal, and it hit the spot! Perfectly crispy, flavorful, and satisfying. What made the visit even better was the exceptional service. The staff were warm, welcoming, and made me feel truly valued as a customer.
The staff are very helpful and friendly. My order was taken correctly, prepared quickly and accurately.
The meal was delicious 😁
We highly recommend this fine restaurant!
I highly recommend this place, Anant was very friendly and offered excellent customer service.The store is very clean you can site in and have your beautiful meal .
The food is pretty good, never had an issue, and the staff are cool & provide quick service- Recommend-
Friendly staff. Good food. Prices are okay. Fast service as expected. Drive through available. Clean facility. Clean washrooms. Love the newer renovations. Free WiFi. Comfortable atmosphere. No credit card surcharge.
Extra charges now for extra pickles. Wow.
Amazing service, Food and chill atmosphere
An overall amazing atmosphere and delicious food!
I ordered here veg burger and it was literally soggy and when I asked the representative what is inside burger she was like don’t know, really bad experience
Vegetarian options: In my opinion don’t visit better go to A&W
Atmosphere: 4
Food: 1
Service: 1
My husband and I decided to stop by for a bite to eat. The food was great and the young man taking our order (I think his name was Owen) was helpful and very friendly.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Favourite location. Fries and patties are always hot and fresh!
Kid-friendliness: The friendly staff always offer and size the BK crowns to my kids heads. Their favourite location also!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Bacon King
Best strawberry Sunday in a long time. Lots of fruit!! Full cup sundae.
Beats the he’ll out of McDonald’s half full hollow centre Sunday.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Fries, Sandwich, Double Cheeseburger, Original Chicken Sandwich
Can’t believe ordering for delivery through Skip and Burger King accepting the order only to have it cancelled because they don’t have what we ordered … what? They don’t have the original chicken in stock or ready for customers to order??? Then why is it on your menu … it’s not like we ordered it at 10 pm… we ordered dinner at 7pm… Great job Burger King! Another customer lost!
Atmosphere: 1
Food: 1
Service: 1
I've been coming to this BK location for years, and I always order a double cheeseburger. Every single time, it comes with one slice of cheese. November 11, I place an online order and pick it up in the drive thru. Yet again, my double cheeseburger came with 1 slice of cheese. I went to the Canadian Burger King website and pulled up the double cheeseburger just to be sure, and in the photo it clearly shows 2 slices. I park and go inside to ask the girl working at the counter, she insists it has always only come with one slice. I show her the photo from the website, and she says i'm wrong. The other staff there agreed with her that there's only supposed to be one. I decided to reach out to Burger King Corporate Guest care, and they informed me there ARE supposed to be 2 slices of cheese. So either the staff at this location lie to the customers, or the owners teach the staff to only put 1 slice on the double cheeseburger to save money. So, which one is it?
Atmosphere: 4
Food: 4
Service: 1
Worst service
Got my order wrong twice on drive thru
And when went inside for food and they said we are waiting for chicken like waiting for 20-25 minutes getting my food right and when half of the food became cold because of them making wrong sandwich. also everyone was speaking their native language.
Disgusting service and atmosphere
Not coming back again at this location.
Atmosphere: 1
Food: 2
Service: 1
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