It is Dairy Queen. Food is good. Staff nice but sidetracked it seems. Still good back often
Atmosphere: 3
Food: 3
Service: 3
Jason F
Waited over 20 minutes for two burgers and two poutines. You would think after waiting all that time, the food would be piping hot and amazing. Boy, was I wrong. Fries were under cooked gravy was ice cold, and the burgers looked like a 5 year old had made them after dragging across the floor. The staff was not friendly what so ever they just didn't care. Too busy talking and fooling around the even cook kept coming over to the front and was laughing and flirting instead of cooking. Guess that's why the food was disgusting, cold and awful I don't recommend this place for food stick to what you know ice cream maybe you the owner should consider closing your doors in the winter or think of hiring a staff that cares and gives your business the respect and reputation it deserves. This place was a staple of this community now its just a joke.
Atmosphere: 1
Food: 1
Service: 1
Ankit
I miss when this place had competent staff. Gave me attitude with respect to the app when I had no clue on how to use it. Never coming back until better staff is hired that ignorant.
Atmosphere: 1
Food: 5
Service: 1
Jodie Takach
Not one canadian working there. This isn't the Welland I grew up in.
Kaleb Nguyễn
Good and quick service, but that terribly racist and outdated cake design reference book that has designs of the Confederate flag and racist depictions should be removed or updated.
I'm actually pretty disappointed with my order. My wife and sons order were fine, but my banana split was a 0 star in my books. I barely had any ice cream. They tried to hide it with whip cream. And of course I didn't have time to go in and complain. Not sure if I will be visiting this location any time soon.
Not the greatest experience, ordered blizzards in the takeout window, after exceptional long waiting period when it wasn’t that busy ahead of us. We received all our spoons inside our blizzard without lids on them. Given no option for anything, but, when I said, we’re at the take out window taking it to go, we want lids, she stuffed regular straw style lids over top of the spoons, and squishes all ice cream into it. Doesn’t display the ice cream, nor show that it’s frozen. Gave us zero napkins as well. As normally it’s customary to receive the napkins and spoons before you get your ice cream, we waited forever, and didnt get the best experience.
Atmosphere: 1
Food: 1
Service: 2
Hunter Mckenzie
Went through the drive thru and tried their bacon backyard ranch burger with rings and it all came fresh and hot. Came in around 1:30 and only waited around 3 minutes when I arrived at the window. Only complaint I have is about the buns for the burgers, the double patties slide off the buns since they're so small but other than that everything was amazing.
Parking: maybe 50 spots
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Onion Rings and Blizzard, Hamburger
The place lives up to what others have said. Incredibly clean and the staff are very nice.
Atmosphere: 5
Food: 5
Service: 5
Brooks Barton
Didnt ask if I was collecting points and didn’t ask if I wanted a receipt. Asked for it later, said they couldn’t do it. Tone came off as I should’ve known. Blizzard was great.
Food: 5
Service: 1
Patrick Swan
Arrived at the restaurant and waited to order. Staff walked by and ignored me while doing a checklist while 2 others were laughing and talking by the take out window. Finally one person came over to take my order and I had to step back because they literally smelt so bad I almost threw up. Then after i paid 45 dollars for 3 combos she gave me burnt food. What is happening to these chains.
Atmosphere: 1
Food: 1
Service: 1
Sarah VanderMeer
Sometimes drive thru is slow, limited seating inside, yummy desserts
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Custom Cake, Dilly Bar, Medium Dipped Cone, Buster Bar, Choco Brownie DQ Treatzza Pizza
Holly Nickols
Went and had the cheeseburgers fries and a drink. The bun was stale the burger didn't taste that good and the fries were so well overcooked. It wasn't good at all. Very disappointed. Very disappointed ?????
It is Dairy Queen. Food is good. Staff nice but sidetracked it seems. Still good back often
Atmosphere: 3
Food: 3
Service: 3
Waited over 20 minutes for two burgers and two poutines. You would think after waiting all that time, the food would be piping hot and amazing. Boy, was I wrong. Fries were under cooked gravy was ice cold, and the burgers looked like a 5 year old had made them after dragging across the floor. The staff was not friendly what so ever they just didn't care. Too busy talking and fooling around the even cook kept coming over to the front and was laughing and flirting instead of cooking. Guess that's why the food was disgusting, cold and awful I don't recommend this place for food stick to what you know ice cream maybe you the owner should consider closing your doors in the winter or think of hiring a staff that cares and gives your business the respect and reputation it deserves. This place was a staple of this community now its just a joke.
Atmosphere: 1
Food: 1
Service: 1
I miss when this place had competent staff. Gave me attitude with respect to the app when I had no clue on how to use it. Never coming back until better staff is hired that ignorant.
Atmosphere: 1
Food: 5
Service: 1
Not one canadian working there. This isn't the Welland I grew up in.
Good and quick service, but that terribly racist and outdated cake design reference book that has designs of the Confederate flag and racist depictions should be removed or updated.
Bad quality food.staff behavior is bad
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings and Blizzard, Custom Cake, Fries, Onion Rings
I'm actually pretty disappointed with my order. My wife and sons order were fine, but my banana split was a 0 star in my books. I barely had any ice cream. They tried to hide it with whip cream. And of course I didn't have time to go in and complain. Not sure if I will be visiting this location any time soon.
Atmosphere: 2
Food: 1
Service: 2
Very slow service. But food was hot and yummy
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Chicken Strip Basket, Fries, Hamburger
Not the greatest experience, ordered blizzards in the takeout window, after exceptional long waiting period when it wasn’t that busy ahead of us. We received all our spoons inside our blizzard without lids on them. Given no option for anything, but, when I said, we’re at the take out window taking it to go, we want lids, she stuffed regular straw style lids over top of the spoons, and squishes all ice cream into it. Doesn’t display the ice cream, nor show that it’s frozen. Gave us zero napkins as well. As normally it’s customary to receive the napkins and spoons before you get your ice cream, we waited forever, and didnt get the best experience.
Atmosphere: 1
Food: 1
Service: 2
Went through the drive thru and tried their bacon backyard ranch burger with rings and it all came fresh and hot. Came in around 1:30 and only waited around 3 minutes when I arrived at the window. Only complaint I have is about the buns for the burgers, the double patties slide off the buns since they're so small but other than that everything was amazing.
Parking: maybe 50 spots
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Onion Rings and Blizzard, Hamburger
Restaurantji Recommends
The place lives up to what others have said. Incredibly clean and the staff are very nice.
Atmosphere: 5
Food: 5
Service: 5
Didnt ask if I was collecting points and didn’t ask if I wanted a receipt. Asked for it later, said they couldn’t do it. Tone came off as I should’ve known. Blizzard was great.
Food: 5
Service: 1
Arrived at the restaurant and waited to order. Staff walked by and ignored me while doing a checklist while 2 others were laughing and talking by the take out window. Finally one person came over to take my order and I had to step back because they literally smelt so bad I almost threw up. Then after i paid 45 dollars for 3 combos she gave me burnt food. What is happening to these chains.
Atmosphere: 1
Food: 1
Service: 1
Sometimes drive thru is slow, limited seating inside, yummy desserts
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Custom Cake, Dilly Bar, Medium Dipped Cone, Buster Bar, Choco Brownie DQ Treatzza Pizza
Went and had the cheeseburgers fries and a drink. The bun was stale the burger didn't taste that good and the fries were so well overcooked. It wasn't good at all. Very disappointed. Very disappointed ?????
Atmosphere: 1
Food: 1
Service: 2
Loading...