The only food we bought was an ice cream cake. I was too late in the day to get anything written on the birthday cake. I was told I was too late. I did not press the gentleman. He took pity on me anyway and wrote the names of those having a birthday celebration later in the day.
I don't know his name, but he was wearing a turban (I think that's the word for it.)
Thank you for your kindness and grace.
The cake was good and enjoyed by all.
Kyle Moreau
Been going here for years and over the past year or so it hasn't only gone down hill, its fallen off a cliff. The blizzards have barely any toppings, I pay extra almost everytime for extra fudge on sundaes and still barely get any, also they are too cheap to even give you a blizzard lid. Instead you are stuck with a pop lid jammed into your ice cream with a spoon sticking through the hole that gets covered in ice cream when u take the lid off. It's worth it to drive to port colborne and go to a dairy queen that isn't trying to cut corners every chance they get.
B Simon
I got my $10 burger after about 8 minutes. The bun, patties, etc were scorching hot and dripping water like it just thawed in the microwave. I asked the counter if they microwaved it, and they said yes. I left the burger at their counter and walked out.
Not only is it incredibly dangerous to microwave frozen beef, it's absolutely disgusting. 0 standards, 0 ethics, 0 quality, 0 stars.
Rob Wylde
Used to be a big fan. Been there three times this week. Came in sunday and they had no buster bars. They said they would make some. So I came back a couple of days later. And still need to put peanuts on. So I gave up. I will travel to Port colborne from now on.
Dillon Mel
Lineup almost out the door, staff standing around together doing nothing to serve customers. Horrible customer service don't come if you want food in a normal amount of time. Horrible!!!
Kurt Perot
I’ma fan of Dairy Queen burgers, unfortunately the Original Cheeseburger Signature Stackburgers didn’t live up to what I expected at all.
The bun was tough and chewy, the burger patties very dry and almost hard, and somewhat sloppily put together. We ordered two and both the same issues.
At least the onion rings were good. Definite disappointment.
Debora Sergnese
The buster bar is such a disappointment. Packaging says fudge and peanuts. Not true at all. Trying to complain to anyone is a loss cause, head office doesn't take any responsibility whatsoever. False advertising as far as I'm concerned. How does the corporation not ensure that the product is made the same at all sites. One bad review gives all a bad review
Clan Cuthbertson
It's a beautiful interior, but it could use with some air conditioning.
Chris Jeffries
It is Dairy Queen. Food is good. Staff nice but sidetracked it seems. Still good back often
Atmosphere: 3
Food: 3
Service: 3
Jason F
Waited over 20 minutes for two burgers and two poutines. You would think after waiting all that time, the food would be piping hot and amazing. Boy, was I wrong. Fries were under cooked gravy was ice cold, and the burgers looked like a 5 year old had made them after dragging across the floor. The staff was not friendly what so ever they just didn't care. Too busy talking and fooling around the even cook kept coming over to the front and was laughing and flirting instead of cooking. Guess that's why the food was disgusting, cold and awful I don't recommend this place for food stick to what you know ice cream maybe you the owner should consider closing your doors in the winter or think of hiring a staff that cares and gives your business the respect and reputation it deserves. This place was a staple of this community now its just a joke.
I miss when this place had competent staff. Gave me attitude with respect to the app when I had no clue on how to use it. Never coming back until better staff is hired that ignorant.
Atmosphere: 1
Food: 5
Service: 1
Jodie Takach
Not one canadian working there. This isn't the Welland I grew up in.
Kaleb Nguyễn
Good and quick service, but that terribly racist and outdated cake design reference book that has designs of the Confederate flag and racist depictions should be removed or updated.
I'm actually pretty disappointed with my order. My wife and sons order were fine, but my banana split was a 0 star in my books. I barely had any ice cream. They tried to hide it with whip cream. And of course I didn't have time to go in and complain. Not sure if I will be visiting this location any time soon.
The only food we bought was an ice cream cake. I was too late in the day to get anything written on the birthday cake. I was told I was too late. I did not press the gentleman. He took pity on me anyway and wrote the names of those having a birthday celebration later in the day.
I don't know his name, but he was wearing a turban (I think that's the word for it.)
Thank you for your kindness and grace.
The cake was good and enjoyed by all.
Been going here for years and over the past year or so it hasn't only gone down hill, its fallen off a cliff. The blizzards have barely any toppings, I pay extra almost everytime for extra fudge on sundaes and still barely get any, also they are too cheap to even give you a blizzard lid. Instead you are stuck with a pop lid jammed into your ice cream with a spoon sticking through the hole that gets covered in ice cream when u take the lid off. It's worth it to drive to port colborne and go to a dairy queen that isn't trying to cut corners every chance they get.
I got my $10 burger after about 8 minutes. The bun, patties, etc were scorching hot and dripping water like it just thawed in the microwave. I asked the counter if they microwaved it, and they said yes. I left the burger at their counter and walked out.
Not only is it incredibly dangerous to microwave frozen beef, it's absolutely disgusting. 0 standards, 0 ethics, 0 quality, 0 stars.
Used to be a big fan. Been there three times this week. Came in sunday and they had no buster bars. They said they would make some. So I came back a couple of days later. And still need to put peanuts on. So I gave up. I will travel to Port colborne from now on.
Lineup almost out the door, staff standing around together doing nothing to serve customers. Horrible customer service don't come if you want food in a normal amount of time.
Horrible!!!
I’ma fan of Dairy Queen burgers, unfortunately the Original Cheeseburger Signature Stackburgers didn’t live up to what I expected at all.
The bun was tough and chewy, the burger patties very dry and almost hard, and somewhat sloppily put together. We ordered two and both the same issues.
At least the onion rings were good. Definite disappointment.
The buster bar is such a disappointment. Packaging says fudge and peanuts. Not true at all. Trying to complain to anyone is a loss cause, head office doesn't take any responsibility whatsoever. False advertising as far as I'm concerned. How does the corporation not ensure that the product is made the same at all sites. One bad review gives all a bad review
It's a beautiful interior, but it could use with some air conditioning.
It is Dairy Queen. Food is good. Staff nice but sidetracked it seems. Still good back often
Atmosphere: 3
Food: 3
Service: 3
Waited over 20 minutes for two burgers and two poutines. You would think after waiting all that time, the food would be piping hot and amazing. Boy, was I wrong. Fries were under cooked gravy was ice cold, and the burgers looked like a 5 year old had made them after dragging across the floor. The staff was not friendly what so ever they just didn't care. Too busy talking and fooling around the even cook kept coming over to the front and was laughing and flirting instead of cooking. Guess that's why the food was disgusting, cold and awful I don't recommend this place for food stick to what you know ice cream maybe you the owner should consider closing your doors in the winter or think of hiring a staff that cares and gives your business the respect and reputation it deserves. This place was a staple of this community now its just a joke.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I miss when this place had competent staff. Gave me attitude with respect to the app when I had no clue on how to use it. Never coming back until better staff is hired that ignorant.
Atmosphere: 1
Food: 5
Service: 1
Not one canadian working there. This isn't the Welland I grew up in.
Good and quick service, but that terribly racist and outdated cake design reference book that has designs of the Confederate flag and racist depictions should be removed or updated.
Bad quality food.staff behavior is bad
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings and Blizzard, Custom Cake, Fries, Onion Rings
I'm actually pretty disappointed with my order. My wife and sons order were fine, but my banana split was a 0 star in my books. I barely had any ice cream. They tried to hide it with whip cream. And of course I didn't have time to go in and complain. Not sure if I will be visiting this location any time soon.
Atmosphere: 2
Food: 1
Service: 2
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