I come to this McDonald's regularly and always have a great experience. The staff is friendly, the service is fast, and my orders are consistently accurate. The restaurant is clean and well-maintained, making it a comfortable place to grab a meal or a coffee—which, to be honest, is usually better than at Tim Horton’s.
Kid-friendliness: McDonald’s PlayPlace is available for kids
Atmosphere: 5
Food: 5
Service: 5
Issac Hiebert
I accidentally dropped my receipt and started getting yelled at saying that it doesn’t belong on the ground I was just trying to enjoy my food in a calm environment
Kid-friendliness: Very disrespectful
Atmosphere: 2
Food: 3
Service: 1
Stefan 1414
I would have to say this is the worst Mcdonalds I have ever been to , food is cold , better off eating the fries on the floor ,service is terrible and overpriced when a family of four is $70 for this crap truly a gouge , will never go here again
Kid-friendliness: Play area for kids , many kids meals
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac, Quarter Pounder with Cheese
Sandi F
Ordered poutine and instead of gravy it was smothered with hot BBQ sauce uggg
Kim Larmet
Went thru drive thru and this is the second time that my food was cold. Went at noon hour both times so you think food would be hot and fresh and it was not so will not be going there anymore
Food: 1
Service: 2
Erin Hagar
I had a terrible experience at this McDonald’s. The staff were extremely rude and acted as if they were doing customers a favor by serving them. Instead of being polite, they were commanding and dismissive, showing no respect for basic customer service.
To make things worse, the food at night was the worst I’ve had in Canada—cold, stale, and poorly prepared. This location seriously needs better management and staff training because the way they talk to and treat customers is unacceptable. I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Jen Cox
I had a genuinely pretty good visit with this location of McDonald's in
3rd time I have ordered skip the dishes from McDonald's and tonight same crap missing items from my order I paid for what a joke McDonald's is it doesn't matter what one in Welland I ordered from both same thing
Food: 3
Service: 1
Toni Quinn
Ordered with Uber but McDonalds says not their problem. They said 3 drivers showed up for the same order yet not one has showed up at my door except one to tell me he went to pick it up and they did not have it. Nice of him. Said it is my problem with Uber and not them. To complain to uber as they have had this problem5 times tonight. So no food and out 23 dollars. Interesting. Sink w is driving around with a bunch of orders and not delivering them! weird
Lorraine Laferrière
Like the fish burger and fries. Now they don't have fish anymore. WoW
I come to this McDonald's regularly and always have a great experience. The staff is friendly, the service is fast, and my orders are consistently accurate. The restaurant is clean and well-maintained, making it a comfortable place to grab a meal or a coffee—which, to be honest, is usually better than at Tim Horton’s.
Kid-friendliness: McDonald’s PlayPlace is available for kids
Atmosphere: 5
Food: 5
Service: 5
I accidentally dropped my receipt and started getting yelled at saying that it doesn’t belong on the ground I was just trying to enjoy my food in a calm environment
Kid-friendliness: Very disrespectful
Atmosphere: 2
Food: 3
Service: 1
I would have to say this is the worst Mcdonalds I have ever been to , food is cold , better off eating the fries on the floor ,service is terrible and overpriced when a family of four is $70 for this crap truly a gouge , will never go here again
Atmosphere: 1
Food: 1
Service: 1
The staff made me laugh they were so polite.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Large Fries, Chocolate Chip Cookies, Egg Mcmuffin, Brownie Cookie 140 0 Cals, Mccrispy Meal, Mcflurry, Crispy Chicken Sandwich
Kid-friendliness: Play area for kids , many kids meals
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac, Quarter Pounder with Cheese
Ordered poutine and instead of gravy it was smothered with hot BBQ sauce uggg
Went thru drive thru and this is the second time that my food was cold. Went at noon hour both times so you think food would be hot and fresh and it was not so will not be going there anymore
Food: 1
Service: 2
I had a terrible experience at this McDonald’s. The staff were extremely rude and acted as if they were doing customers a favor by serving them. Instead of being polite, they were commanding and dismissive, showing no respect for basic customer service.
To make things worse, the food at night was the worst I’ve had in Canada—cold, stale, and poorly prepared. This location seriously needs better management and staff training because the way they talk to and treat customers is unacceptable. I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
I had a genuinely pretty good visit with this location of McDonald's in
Atmosphere: 4
Food: 4
Service: 5
Always mess up orders
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
3rd time I have ordered skip the dishes from McDonald's and tonight same crap missing items from my order I paid for what a joke McDonald's is it doesn't matter what one in Welland I ordered from both same thing
Food: 3
Service: 1
Ordered with Uber but McDonalds says not their problem. They said 3 drivers showed up for the same order yet not one has showed up at my door except one to tell me he went to pick it up and they did not have it. Nice of him. Said it is my problem with Uber and not them. To complain to uber as they have had this problem5 times tonight. So no food and out 23 dollars. Interesting. Sink w is driving around with a bunch of orders and not delivering them! weird
Like the fish burger and fries. Now they don't have fish anymore. WoW
Too expensive.
Atmosphere: 1
Food: 3
Service: 3
Very nice and kind staff and delicious food.
Atmosphere: 5
Food: 5
Service: 5
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