McDonald's

102 Primeway Dr, Welland
(905) 732-2307

Recent Reviews

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Ramandeep Kaur

I ordered McVeggie for take out. After taking bite i realise the gave me chicken. I never ate any kind of meat in my entire life. I was heart broken and felt disgust. Very unprofesstional.

Atmosphere: 1

Food: 1

Service: 1

Saba Riaz

there was hair in my mcflurry, i told the lady and she just dumped it
never going back again

Food: 2

Service: 1

Grace Holliday

I stopped in to use the restroom, before I could use the toilet I had to wipe the pee from the seat, I didn't think much of it until after I came out a 2nd customer was complaining about the same experience I didn't stay for the food after that

Atmosphere: 1

Elizabeth Babcock

The people here are always friendly and work really hard. I can go here anytime of the day and get great customer service!!! Keep up the great work and food!!

Noah Cardoso

yet again i must leave a review on this not so shocking failure of a mcdonald’s. my mother usually gets happy meals that way she can eat it all and not feel guilty about not finishing her meal. so today when she got her happy meal i saw the minecraft toy and thought it was cool so i went to check it out only to find this gnarly looking orange millipede in the toy. never again will i EVER eat at this mcdonald’s and same goes for my family and friends. i hope others realize this location isn’t good for your health and i don’t mean the quality of the food i mean the cleanliness of the workers, it is disgusting what i see in the reviews and have seen myself regarding this location. this place needs a major health and safety review!!!!

Aya Rifi

The workers weren't working gloves and were using their sweaty gross hands and shoving fries into the bag, it's GROSS!

Howard Robinson

My crispy sandwich was cold

Christopher The Light Jones

Small uncomfortable location spiteful employees, they clear the timer on the orders to lie about how long they take to their own system almost every time I order.

Atmosphere: 1

Food: 1

Service: 1

Oksana Martin

During my recent visit to McDonald's, I encountered a disappointing situation that left a bitter taste in my mouth. Upon ordering a drink, I was shocked to discover that the cup was filled to the brim with ice, leaving barely any room for the actual beverage. When I raised this concern with the associate, I was met with a rude and dismissive attitude.

To my dismay, the associate informed me that the owner had instructed them to pack the cups with ice to the top, regardless of the inconvenience it may cause to the customers. Furthermore, the associate had the audacity to claim that we were lucky the cup was not completely filled with ice, as if we should be grateful for receiving even a fraction of the drink we paid for.

This lack of consideration for customer satisfaction and the dismissive response to a legitimate complaint was truly disheartening. It is unacceptable for a well-known establishment like McDonald's to prioritize cost-cutting measures over providing a pleasant dining experience for its patrons.

I urge McDonald's to revisit their policies and ensure that customers are not shortchanged or mistreated in such a manner. A little empathy and respect can go a long way in fostering customer loyalty and goodwill. In light of this disappointing encounter, I am compelled to reconsider my patronage of McDonald's in the future.

Atmosphere: 1

Food: 1

Service: 1

Adi Esmaeili

I got drink before buy cashier told me we have refill after I want another person said no I talked the manager he said he was under training I recommend all people don't buy any things from McDonald no quilty and not honest with people

Atmosphere: 1

Food: 1

Service: 1

Junea Wright

I asked for freshly made junior chicken combo. I got the hardest Junior chicken in the world with a hole in the middle and the hair on it and it sucks that I didn’t notice until I was at home.

C W

The server Sehaj was a cool guy! Dealt with my issue with professionalism and integrity. Good employee and face for McDonald’s!

Atmosphere: 5

Food: 5

Service: 5

Koda Handley

Ordered delivery and they for one I had a 32$ order pluse tax and all these fees 47$ now then wants to know if I want to tip like definitely not then takes them over an hr to get my food made and delivered and now my foods cold af and gross cuz y'all just get the order and make the food that's what the management told me vary sad delivery system work on it

Atmosphere: 2

Food: 5

Service: 1

Jeannine Kemmers

Always go

Atmosphere: 5

Food: 5

Service: 5

Rachel S

It was a pretty good Mcxperience.

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