Starbucks

897 Niagara St, Welland
(289) 673-3563

Recent Reviews

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Sarah

Reading some of these comments is so funny. Did someone really write a review bc the worker said “yeah sure.” ?????how about get a life lmao. It’s never that serious.
Anyways,
This place is great! I come here everyday and they know me! Never a negative experience. Thank you all for all of your hard work.

Atmosphere: 5

Food: 5

Service: 5

Leah Huurman

Destiny working drive thru is realllll funny. Got us giggling to start our day. Promote my girl now 🕺🏼

Atmosphere: 5

Food: 5

Service: 5

S I

I walked in asked the male cashier if the coffee was fresh, his response was “ Ya sure” an extremely unprofessional and condescending response. It wasn’t a difficult question , Starbucks and staff here are the worst I have even experienced . I called to discuss it with a supervisor, I was advised no supervisor was working, and she didn’t care. A bunch of lazy overpaid staff. Boycott Starbucks

Atmosphere: 1

Service: 1

Jordan Sardella

I’ve been a loyal customer since it’s opened . This morning as I do every Thursday I did an order through uber to my office . The other 2 items in the order we fine but mine venti sugar free protein latte was something to be described as frightening. I know protein milk I have it at home this was the consistency of PORRIDGE. I’m not entirely sure what happened but it was definitely something barely one step up from vomit

Food: 1

Liam

everyone was super chill and it was great

Atmosphere: 5

Food: 5

Service: 5

Bruce Bender

Terrible coffee

marg price

Summer refresher is now strawberry again drink . And yes pumpkin latte is back. Refresher made wrong so I was offered a FREE drink. Great customer service at this Welland main location. Thanks for the superb help

Atmosphere: 5

Food: 5

Service: 5

Sarah Thorne

Told the batista my order wasnot made correctly and he argued that it was refused to remake it or fix it

Food: 1

Service: 1

Jonathan Haug

I'm not at all a Starbucks regular but I like to get drinks for my wife and the staff is very helpful when it comes to ordering despite not knowing the menu.

Service: 5

Helene Tremblay

The staff are spectacular. This location seems consistently busy but they are always kind and work quickly. 🫶🏻

Atmosphere: 5

Food: 5

Service: 5

Kevin Desy

Quick service and the drive through goes by pretty quick along with the good customer service

Atmosphere: 4

Food: 4

Service: 4

N W

Great staff who make my drinks perfect! Never a long wait!

Atmosphere: 5

Food: 5

Service: 5

Adam Partridge

I cannot say enough good things about this Starbucks location. Almost everyday, ok who am I kidding, everyday I come in, usually very early, and it’s always a bright spot in my morning. The staff are extremely friendly, many remember my order and have it ready before I get to the counter. I am always greeted with a smile, and a hello Adam. I genuinely look forward to this interaction in my day and leave feeling appreciated and valued as a customer! Keep up the amazing work!

Atmosphere: 5

Food: 5

Service: 5

H H

Customer service Is usually great except today. I ordered four drinks. Went to the pick up area to get my drinks. Asked for one glass of water. He asked me to go to the cashier next time so he can punch into the system. He did it but wasn't happy to do it. What is wrong with this? Why couldn't he just go punch in the water and why I can't I ask for a glass of water while picking up my order's. Why do I have to line up to ask for water when I am already picking up an order? It's water for crying outloud. I didn't cut a line and try to place an order. I go here every single day, I was definitely taken back by this request. It's no big deal but he made it to be. Not happy now. Not sure I'd come back here now.

Atmosphere: 4

Food: 4

Service: 2

Siobhan R

Always the best handcrafted coffee! And any food items I've had have been delicious ? The staff is so friendly and helpful. Always an A+ experience here

Atmosphere: 5

Food: 5

Service: 5

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