Subway

589 S Pelham Rd, Welland
(905) 714-7253

Recent Reviews

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Brennan Stade

Subway is hands down my favourite place to eat lunch, and I honestly don’t think it gets enough credit. Every time I walk in, the workers are super nice, welcoming, and patient, even when it’s busy. They always listen carefully to how I want my sub made and never rush me, which makes the whole experience way better.

The food itself is amazing. You can customize everything exactly how you want it, which means you never get bored. The bread is always fresh, the veggies are crisp, and the meat and sauces just come together perfectly. No matter what sub I choose, it always tastes great and leaves me full and satisfied.

And let’s talk about the cookies—because they deserve their own paragraph. Subway cookies are SUPER DUPER GOOD. Soft, warm, and packed with flavor, they are easily some of the best cookies you can buy anywhere. Whether it’s chocolate chip, double chocolate, or any other flavor, they’re always a perfect treat to go with a sub.

Another huge reason Subway is the best is the price. Everything is affordable, especially for lunch, and you get a lot of food for what you pay. It’s honestly one of the cheapest and best places to get a sub, without sacrificing quality or taste.

Overall, Subway is the perfect lunch spot: great food, friendly workers, amazing cookies, and awesome prices. If you’re looking for a place that never disappoints, Subway is 100% the place to go. ⭐⭐⭐⭐⭐

Atmosphere: 5

Food: 5

Service: 5

jan gordon

December 12 my husband and I had just picked up dog food from the store 2 down from Subway. We were hungry, my husband saw the ad regarding a ‘new stuffing sub’ so he went in to order 2.

We got home I unwrapped my ‘stuffing sub’ and was very disappointed and disgusted.

Stuffing? What stuffing - about a teaspoon!!!! WTheck. My husband’s eye site is poor he’s a senior as well as I, or else he would have brought it to your attention.

The bun was another disappointment it looked like it had been sitting around for a while definitely not fresh…..gross and ewwwwww. I took one bite then threw it in the garbage. A big waste of money for 2 subs.

Suffice it to say we will never patronize your store again.

STAY AWAY FROM THIS PLACE

Atmosphere: 1

Food: 1

Service: 1

Manreet kaur Randhawa

Hii Katie,
Thank you for taking the time to leave your feedback. We’re sorry to hear you were disappointed with your visit. After reviewing your order, we confirmed that the Parmesan cheese was selected in your mobile app order for the Meatball Sub. We always prepare orders exactly as submitted through the app to avoid mistakes.

When you arrived, we explained that we couldn’t change the app order once it was placed. You then requested a new sandwich to be made without Parmesan cheese, which we prepared for you. Because this was a completely new sandwich, the system charged for it as a separate order. Unfortunately, we can’t offer a replacement for free when the original order was made correctly based on the app selection.

We always aim to provide great service and treat our guests with respect, and we’re sorry if you felt otherwise.

Atmosphere: 5

Food: 5

Service: 5

Katie Perreault

I ordered off the app today for the first time ever. There was an offer on the app for buy 1 get the 2nd footlong for 2$. I went in to grab my order- they put the wrong thing on my sub. I stated I did not order parm cheese on my sub. Instead of fixing the issue the man and girl said there is nothing they can do. Made me pay for another sub full price, and told me to skip the tip button. I noticed on this google review page that he has TERRIBLE reviews. Subway NEEDS to take a look at this owner and really consider having him for the face of subway. He was not polite at all, told me hes not subway and doesnt make the rules. I advised him he is the face of subway being an owner. Very terrible service. PLEASE consider this owner cause I am never ordering off the app again and considering never going back. I had to spend over 50$ today and he rung up another sub and made one without even considering that he was the one who made the mistake- being the face of subway. Good luck buddy... you should not be a business owner or take customer service class.

Atmosphere: 1

Food: 1

Service: 1

Kim Reid

Charge what he wants bread old 50 dollars. 3 subs I was told not to go

Samantha Silvestri

has no bread available ever around 5-6pm very disappointing

Atmosphere: 1

Food: 2

Service: 1

Sammy Robbins

This is my go to subway which is usually great. I ordered 2 subs today and 1 had some care to it, proper full ingredients etc. My second sub had half the lettuce, tomato’s, sauce, etc. was very disappointing as the employees wouldn’t even smile. They don’t speak up and mumble under their breath. Customer lost. Do better subway.

Atmosphere: 3

Food: 2

Service: 1

Ashley Pysher

Stale bread and customer service was awful

marg price

Bought piri piri half sub-could have used more ingredients and turkey ranch sub which I thought included bacon and didn't- two half subs almost $20. No deal here.

Maggey Lodba

Put ice in my cup and the ice had black chunks in it. Dumped it out and there were more black chunks at the bottom of the cup. Maybe just don’t use the ice 🤩

Aman Multani

Just had a quick snack yesterday around 6pm. The employee named Karan was super sweet. He did his best to serve everyone in the crowd. His customer service skill is highly appreciated.

Austin Woodham

Rude server, stingy on everything, any other subway will give you double the toppings for the same price.
After asking for green peppers and receiving only 2, I asked for more and only got another 2. Snack sized wrap but paid full price.

Food: 1

Service: 1

Seth McDonald

Closed early with no signage

Service: 1

Randeep Singh

Went there for the first time, cheap mentality of the staff, totally unprofessional and rude behaviour of the server. They use stale(unfresh) bread and also put very less veggies and other topping than other subways do. I totally recommened people not to go there doesn't worth it.

Food: 1

Service: 1

Mandeep S

The bread was so hard. Never going again.

Atmosphere: 1

Food: 1

Service: 1

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