Subway

572 Niagara St, Welland
(905) 714-0677

Recent Reviews

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Ron Sayles

The server was not polite, and needs customer service training.

Atmosphere: 3

Food: 3

Service: 1

Emily Saulnier

Asked for sausage and cheese asked for it toasted, wasn’t toasted, when got home sausage was ice cold in the middle had to microwave it (we only leave 5mins down the road) for 26$ for two small sandwiches you’d think you get what you want and not have to make or order something else for something not really edible

Atmosphere: 2

Food: 1

Service: 2

Mankiran Kaur (Manny)

Absolute garbage, my sandwich doesn’t have enough chicken on it. Looks like she just did formality while making my sub. Totally disappointed.

Atmosphere: 1

Food: 1

Service: 1

Kevin Desy

Quick sandwich you make with the help of a friend, what else do you need

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Meatballer

Carey

My assorted sub had bologna and another gross meat I wonder if head office knows they changed the 3 meats for assorted subs to 2 one of which is bologna

Lakshay Jakhar

Bad food and customer service.

Atmosphere: 1

Food: 1

Service: 1

Zake De

Ordered a while ago, had barely any meat inside it, very stingy with the sauces, sub basically felt empty

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Steak

Rohit Rana

I always ask for curbside pickup that subway offers. Particularly from this location every single time m waiting inside my car for the staff to bring my food out, they’ll call me and ask me to come inside to pick up my food instead of requesting to do so if they’re short staffed. Customer service is poor and if you aren’t able to provide the service that you guys offer then it’s better to take it out from your website.

Atmosphere: 1

Food: 1

Service: 1

Gagandeep Singh

Staff was rude

Atmosphere: 1

Food: 1

Service: 1

Abubakkar Siddique

Very bad customer service. Ordered online for pick up and went after 5 minutes of the pick up time and got cold subs just like someone removed from the fridge. Went back to replace or reheat them and they straight refused us. Worst food experience ever from a popular food service business. Will never go back to this location.

Atmosphere: 1

Food: 1

Service: 1

Rakesh Chepuri

Order 3 subs online from the app and made a pick up time for 3.30pm and picked up at 3.35pm. When we picked up we felt the subs are cold, just like it got removed from fridge at that time, we went home and had a bite and felt very cold and we went back to the store and asked them to reheat and they refused. And also we ordered them to be toasted and it wasn’t. Felt very disappointed with the customer service. And also what happened to the serving temperatures, we got a cold sub and we feel that it is not as per standards for the sub. Had subs since many years and this is the first time felt very disgusting about the brand. Will never go back to this store location again.

Atmosphere: 2

Food: 1

Service: 1

Gaurav Patel

Good customer service
Good food
Great atmosphere

Atmosphere: 5

Food: 5

Service: 5

Mannat Basra

very cheap store, they don’t fill up the subway enough, employees seem to not care about what you want

Atmosphere: 1

Food: 1

Service: 1

Nathalie Dault

Went in during a busy lunch hour today and the lady who helped me was very friendly and efficient.

Melissa Geremia

Ordered an assorted sub, and decided to try gluten free bun.As you can see it's awful. Super dry and falls completely apart as soon as you bite into it. Absolute trash, waste of $9

Atmosphere: 2

Food: 1

Service: 2

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