Swiss Chalet

830 Niagara St, Welland
(905) 735-4040

Recent Reviews

Elizabeth Evans

We will often eat in but decided to try pick up. The food was hot and ready, staff were great, and the food was brought out to my vehicle. Great food! Great service!

Food: 5

Service: 5

Recommended dishes: Rotisserie Chicken

Julie Rocco

We went for the 2 can dine for $19.99. Great value and an excellent meal. I had the tossed salad as my side and my husband had the fries.

Atmosphere: 5

Food: 5

Service: 5

Felix Mota

The waiter, doesn't have pacient with the client and not even with a kits, the old lady with white hair is not ready to attend people

Atmosphere: 4

Service: 1

Deborah Stimphil

Had lunch with friends.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quarter Chicken Dinner

Ed Small

Dinner was super quick, tasted great! Our server was Brittany, and she was very nice, always happy to help.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quarter Chicken Dinner, Rotisserie Chicken

A G

If I could I would give this restaurant 0 stars. Giving customers food that is pushing its expiration date and seem to be fine with that. There is no quality control or customer satisfaction at this location. Best advice to give anyone wanting to eat here, don't.

Atmosphere: 1

Food: 1

Service: 1

beatrice fink

Always enjoy coming here so clean and the staff are always awesomeWheelchair accessibility: Easy to get in and out

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rotisserie Chicken

Matt Sohi

Ordered delivery. The pop was on top of the entire order and busted open all over the order. The driver got pop on my new wood porch and then tried to give me a soaked bag of food. Order sent back as they close soon. The previous review for this location was a 3 but down graded due to missing items. They seem to continually go downhill. Don't bother to call them as no one ever answers the phone.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Rotisserie Chicken

David Schulz

Quality of chicken is returning after decline following pandemic. Portion sizes are still smaller though.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Quarter Chicken Dinner, Fish Sandwich

Ashley Helena

We ordered two chicken sandwiches tonight and my mother’s was completely raw!! Of course she noticed after already taking a bite. Completely unacceptable and dangerous. Went to call and location is now closed and our dinner is ruined. I don’t know who is running this kitchen/restaurant but considering it’s mainly chicken we will never step foot near this place again!

Food: 1

Service: 1

sanf52

Parking: It was packed but a spot came up as I arrived.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quarter Chicken Dinner

Winjulanntaf

I watch the person seating customers. Made a person in a wheelchair sit in a corner and did not care that their support person had to struggle to get then into a tiny spot.

Atmosphere: 2

Food: 2

Service: 3

Kevin Nunes

Staff is very friendly and helpful. Parking lot is very small.No signage for Swiss Chalet online pick up orders. Orders are picked up on the Harvey's side and you have to go up to the order placing staff member to give them your name and order number.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quarter Chicken Dinner, Quarter Chicken Caesar Salad, Rotisserie Chicken

Sandy C

Consistently good!

Atmosphere: 5

Food: 5

Service: 5

Dale Friesman

Atmosphere was my house .Food was just warm had to reheat but still great.

Atmosphere: 1

Food: 3

Service: 5

Recommended dishes: Quarter Chicken Dinner

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