Tim Hortons
30 Rice Rd, Welland
(905) 714-0422
Recent Reviews
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Tristan was very helpful
For those who will say just dont go there, I only go because my mother has Alzhiemers and this is part of the routine she remembers. Why, are they always out of the regular cookies, but can always sell you one of their dream cookies for $2.50? Bit of a scam I think. I am here 5 days a week and 4 out of those times, they are either out of chocolate chunk or only have 1 left.
Went to drive thru twice in the weekend.
Both times service was quick and courteous.
My daughter placed an order through the app and our first dasher kept bumping his time out from 10 mins until delivered to over 30 mins until delivery, showing his location in Pelham. After attempting, to contact driver who wasn’t answering phone or had voice mail, I went to Tim’s myself and picked up the order.Shift manager and staff were excellent in making sure the order was still okay and prepared to remake anything that wasn’t. I’m thankful she gave me the order, as when I left the dasher’s time of delivery had yet been bumped out again to another 15 minutes until delivery.
Is it just me or are the portions smaller. Only flavour is salt or way too much sugar and the coffee tastes good only if you add cream and sugar.
I ordered a plain bagel with herb and garlic cream cheese, but it was completely burnt. I went back to speak with an employee, but he insisted the bagel was fine and not burnt—clearly lacking in customer service skills. He then put another bagel on the grill, but it also came out burnt due to the high temperature. Finally, he made a third one. Overall, I ended up wasting 20 minutes. I will never come again.
Wendy, Connor, Leah, and Kathleen make this Tim Hortons location our favorite.
The amount of times this specific Tim Hortons has gotten my order wrong is unbelievable, stop hiring idiots
Good customer service
I am going to write this review for one person named as LOVE. I saw her on the drive thru many times. I am impressed with her nature as she seems diligent with her work. I would say whenever I saw her, she always keep smiling. The most important and difficult part which I feel is working during winter on the window. Althought, food, services and atmosphere, awesome.
Restaurantji Recommends
Good service super friendly staff… what more could you ask for
I've been to this location on occasion when I'm in the area. The staff is always friendly, efficient and accurate with my order. :)
this place is going downhill, just like the country
Wonderful service by one of the Crew members, Davan. I am sorry if I didn’t take his name properly. He served me even if he was on break while others were busy with their work. Kudos to Mr. Davan. Super excellent service
Go here daily never gets order right always incompetent employees staffed by over worked management doing there best. Managers have always been super polite and helpful and apologize for there incompetent help. JUST WASTED ANOTHER 30 MINUTES GOT ORSER CAME WRONG FROM DRIVE THRU GO IN AND LWFT WAITING TOLD THERE MAKING MY SANDWICH 15 MINS LATER I HAVE TO YELL AT THE GUY TO RETURN MY MONEY AS HES TELLING ME ITS JUST ANOTHER MINUTE BE PATIENT....... THERE REASON THEY MISSED SANDWICH THERE OUT OF EGG IM LITERALLY WATCHING THEM MAKE PEOPLES WRAPS IN FRONT OF ME FOR PEOPLE ORSERING WHILE I WAIT! THIS LOCATION IS A JOKE AND WHEN THEY MESS UP THEY ACT LIKE ITS TOURE FAULT OR YOURE BEING RUDE. WHEN I PAY $8 FOR 2 LARGE DD YES 2 COFFEE ARE NOT 8 I WANT MY CHANGE ! LOOKS LIKE MY MORNING TRIP JUST GOT LONGER!
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