Tim Hortons
563 Niagara St, Welland
(905) 734-8202
Recent Reviews
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I got coffee from here today. It was amazing, the young lady, she excellent in communication. Made my day,i don't know her name it was starting with G i think. it was really good. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Good placement, good food, good atmosphere, overall a good tim Hortons. Would definitely recommend going here, it's one of the like 4 Tim's that isn't underwhelming (like not realy worth it.) I've seen alot of Tim's like that but this one isn't one of them. Freindly cashiers, service is smoth, lots of seating, parking is very available, definitely go here if your planing on going to a Tim's.
Atmosphere: 4
Food: 4
Service: 4
Almost every time we go there they are “out of something” they didn’t even have the decency to tell us about it until after we paid. Unbelievable
This place a really gone down the tubes soo slow and 9 out of 10 times they get my order wrong
Atmosphere: 2
Food: 3
Service: 1
The Girl on Drive thru on August 25 2025 at 1820 hrs is amazing. The way she responds and respect the costumer is amazing
Really appreciate her hard word.
Atmosphere: 5
Food: 5
Service: 5
Was open at 4 am
Atmosphere: 5
Food: 5
Service: 5
Asking for something extra toasted means asking for it extra toasted 🤦♀️
Atmosphere: 2
Food: 2
Service: 2
There is bugs in it
Atmosphere: 1
Food: 1
Service: 1
Friendly staff, fast service and very clean dining area.
Atmosphere: 5
Food: 5
Service: 5
Even when you're indoors, the drive-thru is still open!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great first experience..
Friendly staff, attentive and helpful.
Thank u.
(Visitor from Calgary)
Update:
2nd January, 2025
2:44pm
Only one person behind the line and we waited 5 minutes infront of the counter.. none of the staff acknowledged us untill I asked if anyone is taking orders in the front.. I was told with an attitude that someone will be with me if I can have patience!
Customer service department needs improvement!
Atmosphere: 5
Food: 5
Service: 5
Asked for a simple 20 pack of timbits birthday cake and chocolate and somehow I ended up with the complete wrong timbits. Come here if you want your order messed up.
Atmosphere: 3
Food: 1
Service: 1
What a horrible place, got served at first by a lady called “Kitty”, spoke to me with such a condescending tone and when I was checking what my daughter wanted she rolled her eyes and sighed at me. What type of service is this? Then a nicer lady called “Anna” came along and she was nothing short of an angel. However, kitty needs to fix her attitude! Spoke to me like an idiot and I ended up crying in my own car, small interactions can go a long way and she ruined my morning!
Atmosphere: 1
Food: 1
Service: 1
Poor poor service can never get the orders right you ask for 1 cream in your coffee but they get confused and make it a double cream and even knowing they made a mistake they will send it off to you. Almost every time I go there it seems I have to go back and return what they gave me
Atmosphere: 1
Food: 3
Service: 1
My favorite place to get a nice hot cup of coffee
Atmosphere: 5
Food: 5
Service: 5
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