Great first experience.. Friendly staff, attentive and helpful.
Thank u. (Visitor from Calgary)
Update: 2nd January, 2025 2:44pm Only one person behind the line and we waited 5 minutes infront of the counter.. none of the staff acknowledged us untill I asked if anyone is taking orders in the front.. I was told with an attitude that someone will be with me if I can have patience!
Customer service department needs improvement!
Atmosphere: 5
Food: 5
Service: 5
will kilgour
Asked for a simple 20 pack of timbits birthday cake and chocolate and somehow I ended up with the complete wrong timbits. Come here if you want your order messed up.
Atmosphere: 3
Food: 1
Service: 1
lyla
What a horrible place, got served at first by a lady called “Kitty”, spoke to me with such a condescending tone and when I was checking what my daughter wanted she rolled her eyes and sighed at me. What type of service is this? Then a nicer lady called “Anna” came along and she was nothing short of an angel. However, kitty needs to fix her attitude! Spoke to me like an idiot and I ended up crying in my own car, small interactions can go a long way and she ruined my morning!
Atmosphere: 1
Food: 1
Service: 1
Kent Barrow
Poor poor service can never get the orders right you ask for 1 cream in your coffee but they get confused and make it a double cream and even knowing they made a mistake they will send it off to you. Almost every time I go there it seems I have to go back and return what they gave me
Atmosphere: 1
Food: 3
Service: 1
Fèlîshæ Lynn
My favorite place to get a nice hot cup of coffee
Atmosphere: 5
Food: 5
Service: 5
Bill Durfy
This is my “go to” Timmies in town. The staff is consistently friendly and helpful
Wheelchair accessibility: The buttons always work and are unobstructed. I wish other stores were as consistent
Atmosphere: 5
Food: 5
Service: 5
Balakrishna Karlapudi
Was standing at the counter for 5 min straight and no even even attended me doesn’t even have common courtesy to talk to their guests and kept on ignoring would never come back here
Pat Powell
I went for a tea tonight at 10:43 and the young lady with the ginger hair told me that they close at 1045-1050 The staff is to lazy to finish their shift full but sure they are getting paid until 11pm. It's not fair that the internet says one thing and when you get there is another thing. Folks it best to go to the one on Rice rd they are open 24hrs and also has food ?
Atmosphere: 1
Food: 3
Service: 1
Scott Humphreys
What can you say !!! Perfect everytime
Atmosphere: 4
Food: 4
Service: 5
Alyssa Poland
The staff at this Tim Hortons are always friendly and the service is quick. Never had any troubles with this location.
Do you like waiting in lines even though you're the only person in the line, you're gonna love this place. I swear the people that work here are Crack heads. Whoever's in charge of the drive through is only capable of taking one order at a time. So slow.
Atmosphere: 2
Food: 3
Service: 1
Hank Albert
March 26th 12:25pm drive thru girl hates her job always fun ..
Atmosphere: 1
Service: 1
TVC 15
I would have liked it here, but the owner is to cheap to have adequate staffing. Front staff has to make everythinng alone. I have left 3 times waiting 10 mi utes for service. Dont leave me a reply saying to call you. All that is is damage control to make the illusion you'll care and fix it. You won't.
Atmosphere: 4
Service: 2
Cheryl Lego
Went through drive through today. Got home with my order and got the wrong order given to me. Drove all the way back and asked for new order and was refused. Don't go to this location.
Atmosphere: 1
Food: 1
Service: 1
Christopher The Light Jones
Staff demonstrate awareness and condescendary towards me, the male staff are disrespectful and will have a conversation with the person in front of you just to make you wait. The women that work there are decent I think the disrespectful male is named Donovan or something a short stubborn type. Who is a full time afternoon schedule person. Mornings are better for the staff tho there are many creepy old men at this location, no lie. I'll update the name next time I go, if I go back. This is the room Hortons beside the Royal Bank there's misleading pictures from other people.
Great first experience..
Friendly staff, attentive and helpful.
Thank u.
(Visitor from Calgary)
Update:
2nd January, 2025
2:44pm
Only one person behind the line and we waited 5 minutes infront of the counter.. none of the staff acknowledged us untill I asked if anyone is taking orders in the front.. I was told with an attitude that someone will be with me if I can have patience!
Customer service department needs improvement!
Atmosphere: 5
Food: 5
Service: 5
Asked for a simple 20 pack of timbits birthday cake and chocolate and somehow I ended up with the complete wrong timbits. Come here if you want your order messed up.
Atmosphere: 3
Food: 1
Service: 1
What a horrible place, got served at first by a lady called “Kitty”, spoke to me with such a condescending tone and when I was checking what my daughter wanted she rolled her eyes and sighed at me. What type of service is this? Then a nicer lady called “Anna” came along and she was nothing short of an angel. However, kitty needs to fix her attitude! Spoke to me like an idiot and I ended up crying in my own car, small interactions can go a long way and she ruined my morning!
Atmosphere: 1
Food: 1
Service: 1
Poor poor service can never get the orders right you ask for 1 cream in your coffee but they get confused and make it a double cream and even knowing they made a mistake they will send it off to you. Almost every time I go there it seems I have to go back and return what they gave me
Atmosphere: 1
Food: 3
Service: 1
My favorite place to get a nice hot cup of coffee
Atmosphere: 5
Food: 5
Service: 5
This is my “go to” Timmies in town. The staff is consistently friendly and helpful
Wheelchair accessibility: The buttons always work and are unobstructed. I wish other stores were as consistent
Atmosphere: 5
Food: 5
Service: 5
Was standing at the counter for 5 min straight and no even even attended me doesn’t even have common courtesy to talk to their guests and kept on ignoring would never come back here
I went for a tea tonight at 10:43 and the young lady with the ginger hair told me that they close at 1045-1050
The staff is to lazy to finish their shift full but sure they are getting paid until 11pm. It's not fair that the internet says one thing and when you get there is another thing. Folks it best to go to the one on Rice rd they are open 24hrs and also has food ?
Atmosphere: 1
Food: 3
Service: 1
What can you say !!! Perfect everytime
Atmosphere: 4
Food: 4
Service: 5
The staff at this Tim Hortons are always friendly and the service is quick. Never had any troubles with this location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Do you like waiting in lines even though you're the only person in the line, you're gonna love this place. I swear the people that work here are Crack heads. Whoever's in charge of the drive through is only capable of taking one order at a time. So slow.
Atmosphere: 2
Food: 3
Service: 1
March 26th 12:25pm drive thru girl hates her job always fun ..
Atmosphere: 1
Service: 1
I would have liked it here, but the owner is to cheap to have adequate staffing. Front staff has to make everythinng alone. I have left 3 times waiting 10 mi utes for service. Dont leave me a reply saying to call you. All that is is damage control to make the illusion you'll care and fix it. You won't.
Atmosphere: 4
Service: 2
Went through drive through today. Got home with my order and got the wrong order given to me. Drove all the way back and asked for new order and was refused. Don't go to this location.
Atmosphere: 1
Food: 1
Service: 1
Staff demonstrate awareness and condescendary towards me, the male staff are disrespectful and will have a conversation with the person in front of you just to make you wait. The women that work there are decent I think the disrespectful male is named Donovan or something a short stubborn type. Who is a full time afternoon schedule person. Mornings are better for the staff tho there are many creepy old men at this location, no lie. I'll update the name next time I go, if I go back. This is the room Hortons beside the Royal Bank there's misleading pictures from other people.
Atmosphere: 3
Food: 3
Service: 2
Loading...