Tim Hortons

852 Niagara St, Welland
(905) 714-9057

Recent Reviews

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Lori Somerville

My husband and I came in this morning. We stood in line at the cashier by the kitchen door. An employee came out and looked at us and said do you need the bathroom. We said no why would we ? We went to a different cashier who took our order we bought 6 doughnuts and 20 timbits. In the glass were flies flying inside. I know I won’t be back at this Tim Hortons

Harshdeep Harshdeep

It was my graduation day one lady at front desk talk so rude with me spoiled my day. Food is good but old ladies working there so rude. Not recommended

Omeid Deen

This location is newly renovated and is very inviting.

Jaspreet Singh

I find this particular location very well lit, a lot of natural light and is always clean

Brendan dardarian

Waited in a drive thru line for 15 minutes, only to get to the window and be denied being given my food because their card payment services were down.

Waste of time.

ammie

food was good but staff was rude .

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Coffee and Donut

Vishali Vishali

Very clean and nicely maintained place.

Marc Hamilton

Terrific as usual

Kid-friendliness: Here with wife and grandson

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Coffee and Donut

EnemyDread

this Timmie's has always met my standards the only time I've had minor scuff ups was while they were training new employees so I have nothing bad to say here

Atmosphere: 5

Food: 4

Service: 4

Ariana Skye

I get my morning breakfast from this location everyday before work. the best people i know!!!!

Atmosphere: 5

Food: 5

Service: 5

Crystal-Lea Brown

This place is great.
People are friendly,
but the customer service is very lacking. (evening shift between 6-9pm)
Customers come in and have to wait 10 minutes to be served because the employees are talking to each other in the back.
I have witnessed it many times, I have watched people walk out without ordering, due to waiting so long and or being ignored. I myself have waited over 10 minutes to be served, listening to them shoot the breeze with each other, standing there, backs turned to the front, even though the bell goes off when someone walks in, they till don't come to the front to take orders.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Coffee and Donut

Jaycee Evans

Awful experience. Got told how to order my iced coffee with a whole bunch of attitude never coming back.

dan wiley

Good thing their coffee is good because the food tastes like pieces of leather.

Atmosphere: 3

Food: 1

Service: 1

Kristin Fields

This is the second time my husband and I went to this Tim Hortons and will be the last. Today we were there around 12:30 ordered two crispy chicken bacon ranch wraps, a tea and a coffee. The tea and coffee were so watered down we had to bring it back in. Which we never do. Then eating my wrap I felt the chicken was chewy. Well, 20 mins after my husband ate his and the rest of mine he was so sick that we had to go back home. Not only was the food terrible the service was just as bad. The lady at the counter was rude, had no customer service skills and I don’t think she knows how to smile. NEVER AGAIN!

Atmosphere: 1

Food: 1

Service: 1

Paul Barber

Coming from USA to Canada we wanted to try a Tim Hortons and we're impressed with the quality of coffee. The donuts are very similar to Krispy Kreme which means they're excellent

Atmosphere: 4

Food: 4

Service: 4

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