Service was excellent overall and our server made a point to smile and engage with the child in our party often. They were also kind enough to switch one of the TVs so someone in our party could watch the Leafs game. Food came out quick and was tasty. Overall a great spot for families or groups with kids.
Akash Pandya
Great taste and service, very expensive and felt like heating was off cause it was only few customers
Atmosphere: 3
Food: 4
Service: 5
Stephanie Bonnar
Heather was a wonderful server and our food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Vinojan J
Amazing experience at Boston Pizza Whitby! The food and ambience were both absolutely amazing. Everything came out hot, fresh, and full of flavour. The vibe in the restaurant was relaxed and welcoming — perfect for a night out. Huge shoutout to Vinny, who was truly outstanding! Super friendly, attentive, and made sure we had everything we needed. His service really took the whole experience to the next level. Can’t wait to come back!
Atmosphere: 5
Food: 5
Service: 5
robe r
hassan was a good server with good energy
Atmosphere: 4
Food: 4
Service: 4
R R
Horrible service. We came here for a birthday dinner. Everything was extremely slow and we were horribly neglected by the server… she was literally no where to be found, not to check on us, not too refill our water jug, not to clear our appetizer plates, not even to serve our dinner (two other staff helped out). We arrived at 5:30 pm with six children and we weren’t served food until 7 pm. We observed several tables who arrived after us and finished their food before we got ours. It was an unpleasant birthday experience and we left without any dessert because we didn’t want to wait any longer.
Atmosphere: 3
Food: 3
Service: 1
BAKHSHIND BAL
Great service
Atmosphere: 5
Food: 5
Service: 5
Alex
Sat down with my infant son and was never served my drink waited 10 minutes and never heard from a waitress
Stan Whatmough
Everyone enjoyed the food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Debbie
We shared a large Caesar salad and triple play. It was really good and our server was the best, Heather .
We had reservations for 12. They brought out my daughter's spaghetti first and it was ice cold so sent back. Then everyone else's food came out and it was all ice cold as well pasta, chicken everything. They offered to remake everything but we had already waited an hour and my daughters second round came out cold again so we opted to pack up everything and leave. They gave a very small discount for inconvenience and some coupons. Unfortunately it wasn't even busy so I worry what it would be like if it was . Won't be returning to this location. It was also for Mother's Day :(
Megan
We were part of a Celebrity Server Night and our experience was great. The staff was very accommodating and our server was patient with the girls who were shadowing her. Food was great and the entire evening was very enjoyable. Thank you!
Sonia
Love this place and definitely would go there and love the service. Our waiter was amazing but cannot recall his name. Very friendly and the food was scrumptious as always.
Jasslyn Chin
We are at the Whitby location. Heather is amazing as always! She’s so friendly and attentive!! We love when she serves us! :)
Atmosphere: 5
Food: 5
Service: 5
Daisy Delgado
Heather was fantastic!!! Thank you for a great service!!
Service was excellent overall and our server made a point to smile and engage with the child in our party often. They were also kind enough to switch one of the TVs so someone in our party could watch the Leafs game. Food came out quick and was tasty. Overall a great spot for families or groups with kids.
Great taste and service, very expensive and felt like heating was off cause it was only few customers
Atmosphere: 3
Food: 4
Service: 5
Heather was a wonderful server and our food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Amazing experience at Boston Pizza Whitby!
The food and ambience were both absolutely amazing. Everything came out hot, fresh, and full of flavour. The vibe in the restaurant was relaxed and welcoming — perfect for a night out. Huge shoutout to Vinny, who was truly outstanding! Super friendly, attentive, and made sure we had everything we needed. His service really took the whole experience to the next level. Can’t wait to come back!
Atmosphere: 5
Food: 5
Service: 5
hassan was a good server with good energy
Atmosphere: 4
Food: 4
Service: 4
Horrible service. We came here for a birthday dinner. Everything was extremely slow and we were horribly neglected by the server… she was literally no where to be found, not to check on us, not too refill our water jug, not to clear our appetizer plates, not even to serve our dinner (two other staff helped out). We arrived at 5:30 pm with six children and we weren’t served food until 7 pm. We observed several tables who arrived after us and finished their food before we got ours. It was an unpleasant birthday experience and we left without any dessert because we didn’t want to wait any longer.
Atmosphere: 3
Food: 3
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Sat down with my infant son and was never served my drink waited 10 minutes and never heard from a waitress
Everyone enjoyed the food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
We shared a large Caesar salad and triple play. It was really good and our server was the best, Heather .
Restaurantji Recommends
We had reservations for 12. They brought out my daughter's spaghetti first and it was ice cold so sent back. Then everyone else's food came out and it was all ice cold as well pasta, chicken everything. They offered to remake everything but we had already waited an hour and my daughters second round came out cold again so we opted to pack up everything and leave. They gave a very small discount for inconvenience and some coupons. Unfortunately it wasn't even busy so I worry what it would be like if it was . Won't be returning to this location. It was also for Mother's Day :(
We were part of a Celebrity Server Night and our experience was great. The staff was very accommodating and our server was patient with the girls who were shadowing her. Food was great and the entire evening was very enjoyable. Thank you!
Love this place and definitely would go there and love the service. Our waiter was amazing but cannot recall his name. Very friendly and the food was scrumptious as always.
We are at the Whitby location. Heather is amazing as always! She’s so friendly and attentive!! We love when she serves us! :)
Atmosphere: 5
Food: 5
Service: 5
Heather was fantastic!!! Thank you for a great service!!
Atmosphere: 5
Food: 5
Service: 5
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