McDonald's
200 Taunton Rd E, Whitby
(905) 666-5133
Recent Reviews
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Un fortunately I ordered a 6 peice nuggets, I also including in my order sweet and sour sauce. I revive my food and grab the souce and it was expired in may. Keep in mind it’s almost July. Get a grip Mcdonlds. 🤬
5 days in a row 12+ minutes for a coffee in drive thru...
I had a really disappointing experience at this McDonald’s. The food was cold, stale, and just didn’t taste fresh at all. On top of that, the staff seemed completely uninterested they were distracted, didn’t greet anyone, and messed up my order. It felt like no one cared about the service or the customers. Definitely the worst McDonald’s visit I’ve had. I won’t be coming back to this location.
Too bad! I ordered couple poutine, fries, coke and hot coffee(triple triple) and they give me the coffee which was not even hot it feels like not fresh and they i go to the counter and explain the employee about coffee so, she say i will replace it but i waited for almost 20 minutes they didn’t give me anything so i leave. I never experienced this type of service at any McDonald’s not even at any other store it was the worst experience of my life. I am never going back to McDonald’s ever again.
Kayden and Caitlyne were working on a night they were downstaffed and helped us out by serving us at 4am when my friend and I were craving mcflurries!! So nice of them and out of their way :)
Kayden and Caitlyne were so so so lovely. They helped my friend and I out at 3:40am when we were craving McFlurries. Best night shift snack. Thank you guys!!
Atmosphere: 5
Food: 5
Service: 5
Watch out before you eat!!!!!
I ordered a Big Mac, and when I opened the box, I noticed that the patty HAD BEEN BITTEN into before it was served to me. This is completely unacceptable! I’ll never go to this location again.
Atmosphere: 1
Food: 1
Service: 1
Been here a few times throughout the years. Every time service is slow, I got my order after 10 minutes when dining in last time I went. The 2 sandwiches had lettuce all over in the wrapper when we opened it showing they weren't made with care. The food tasted fine and staff is friendly, otherwise I'd give a lower rating.
Kid-friendliness: Has a play place
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: French Fries
Parking: There’s ample parking available, whether you’re dining in, waiting for the rest of your order, or using the mobile app for parking spots.
Kid-friendliness: There’s a massive indoor play structure for kids, complete with seating for guardians and parents both inside and outside, all with a glass window.
Wheelchair accessibility: Accessibility parking with push-button access to the doors.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets
Just Ordered Big Mac and chicken but gave a chicken and junior chicken. Not the first time they make a mistake on my order.
edit:
Another day, another mistake. didn't give me the sauce that should come with the nuggets. give customers what they ordered is your freaking responsibility
Restaurantji Recommends
2024 November 3★
Multiple (4) Kiosks at the front taking orders. Pickup counter and double order counter.
About 20 Tables with seating for 4 each.
Playplace is a fair size.
Drive through available.
No issues really.
Lots of parking.
Atmosphere: 3
Food: 3
Service: 3
I can only comment on the coffee that I get through the drive thru every morning and is why I didn't give any stars for food or atmosphere. I go through around 6:30 am everyday so I deal with the overnight staff that have been on since 11pm and they are all so nice and always smiling (especially Shanelle and Ashlyn-sp?). It's a great way to start your day as well as McDonald's has great coffee!
Service: 5
Not sure how my skip order took also an hour when i live 10 mins away. My food was cold and my pop was flat.
Food: 1
Service: 1
There is no customer service..we were waiting to order and three employees were just chit chatting and laughing. They least care about the customers, no smile, no courtesy. It feels like we are in a college surrounded by students who are there to have some fun.
Atmosphere: 1
Food: 1
Service: 1
Always misses something.
The place and staff are great but they always miss something in the order. From missing extra hasbrowns i ordered to missing lettece and tomotaoes in BLT sandwiches. Always have to double check their work. Its tiring.
Atmosphere: 5
Food: 1
Service: 5
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