You need new front end staff... She's not likeable or friendly, she must not be happy there. Certain things weren't ready for meal prep either. Overall, not a good visit unfortunately. Will not be going back.
Vedic Facial Sculpting
Fantastic customer service and I absolutely loved the limited spicy ranch sauce. I hope you have a great experience at this place too!
OliverK80
The kind server at the counter was so helpful and accomodating since I had an issue with my card and had to pay part in cash. The sub was also delicious. I will be back. Wonderful service.
A M
Online ordering isn’t available at this location. That’s strange. They also never answer their phone so I guess you lose my business.
Colin Leung
5 stars for making me chuckle by standing out in your advertising! Will stop by to try the actual food one day.
Atmosphere: 5
Food: 5
Service: 5
Johnny B
Amazing subs here ! Best in all of
Atmosphere: 5
Food: 5
Service: 5
pappa p
I always go to this location. The service is great but for some reason they always put 4 tiny off cut end pieces of tomato on my sub, the bits that they should have thrown out. When you eat the sub it's like there's no tomatoes. I noticed that this wasn't a problem for other people, but always for me. I asked them to give me the larger tomato slices, and there was some push back, but it was better. Any time I don't ask, they give me the tiny end cut pieces again. Nobody wants those. Everything else is perfect, but the tomato issues persists. Not good enough for a $15 sandwich.
Atmosphere: 4
Food: 2
Service: 4
Priscilla Bagri
The staff here are always friendly with prompt service , this evening though savannah really made our family experience just amazing ! Would highly recommend this location and will definitely be returning!
Atmosphere: 5
Food: 5
Service: 5
9282203 Canada
First time there. The server not too friendly. I wouldn't go back at this location. She was very arrogant when I asked her about the menu and price. All she cared about was me to place the order, pay and get out.
Atmosphere: 3
Food: 4
Service: 2
Shane Taylor
WOW! What. An. Establishment! The facility is super clean, the tomatoes are with the tomatoes and not the lettuce. The green peppers are with the green peppers and not with the olives. The toppings are fresh, the bread is fresh and the assorted sub overall was a fantastic quality.
What impressed me the most was the customer service. Wow! From the moment you walk in until the time you leave, you are made to feel like part of the family.
It is totally worth the drive to Dundas Street in Whitby. I have long enjoyed Mr. Sub as my submarine choice and this location just makes the "Mr. Sub" experience that much more pleasant and enjoyable. Thank you for being awesome and kind!
Don't delay! Drive there today! You won't be disappointed.
Friendly staff, great owner. Renée goes above and beyond! Best Mr Sub in Whitby!
Atmosphere: 5
Food: 5
Service: 5
Giuliano D'Agate
Stingy with the toppings
Matthew Nelson
Much better than subway in quality and price. However the last couple times I have went I have had the same female employee working (after 5). She always seems irritated, annoyed, slams things and rolls her eyes at you. Seems like you are inconveniencing her when you order. If you lack basic customer service skills, than don’t work in this industry.
Atmosphere: 3
Food: 4
Service: 1
Heidi
I recommend this location specifically because it is a family oriented operation and I had the pleasure of meeting the owner and his daughter today. They were both exceptional, pleasant and engaging with the customers. All the toppings were extremely fresh, location very clean, and I can't wait to go back to have further conversations and great service.
You need new front end staff... She's not likeable or friendly, she must not be happy there. Certain things weren't ready for meal prep either. Overall, not a good visit unfortunately. Will not be going back.
Fantastic customer service and I absolutely loved the limited spicy ranch sauce. I hope you have a great experience at this place too!
The kind server at the counter was so helpful and accomodating since I had an issue with my card and had to pay part in cash. The sub was also delicious. I will be back. Wonderful service.
Online ordering isn’t available at this location. That’s strange. They also never answer their phone so I guess you lose my business.
5 stars for making me chuckle by standing out in your advertising! Will stop by to try the actual food one day.
Atmosphere: 5
Food: 5
Service: 5
Amazing subs here ! Best in all of
Atmosphere: 5
Food: 5
Service: 5
I always go to this location. The service is great but for some reason they always put 4 tiny off cut end pieces of tomato on my sub, the bits that they should have thrown out. When you eat the sub it's like there's no tomatoes. I noticed that this wasn't a problem for other people, but always for me.
I asked them to give me the larger tomato slices, and there was some push back, but it was better. Any time I don't ask, they give me the tiny end cut pieces again. Nobody wants those.
Everything else is perfect, but the tomato issues persists.
Not good enough for a $15 sandwich.
Atmosphere: 4
Food: 2
Service: 4
The staff here are always friendly with prompt service , this evening though savannah really made our family experience just amazing ! Would highly recommend this location and will definitely be returning!
Atmosphere: 5
Food: 5
Service: 5
First time there. The server not too friendly. I wouldn't go back at this location. She was very arrogant when I asked her about the menu and price. All she cared about was me to place the order, pay and get out.
Atmosphere: 3
Food: 4
Service: 2
WOW! What. An. Establishment! The facility is super clean, the tomatoes are with the tomatoes and not the lettuce. The green peppers are with the green peppers and not with the olives. The toppings are fresh, the bread is fresh and the assorted sub overall was a fantastic quality.
What impressed me the most was the customer service. Wow! From the moment you walk in until the time you leave, you are made to feel like part of the family.
It is totally worth the drive to Dundas Street in Whitby. I have long enjoyed Mr. Sub as my submarine choice and this location just makes the "Mr. Sub" experience that much more pleasant and enjoyable. Thank you for being awesome and kind!
Don't delay! Drive there today! You won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best Mr. Sub in the GTAA!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, great owner.
Renée goes above and beyond!
Best Mr Sub in Whitby!
Atmosphere: 5
Food: 5
Service: 5
Stingy with the toppings
Much better than subway in quality and price. However the last couple times I have went I have had the same female employee working (after 5). She always seems irritated, annoyed, slams things and rolls her eyes at you. Seems like you are inconveniencing her when you order. If you lack basic customer service skills, than don’t work in this industry.
Atmosphere: 3
Food: 4
Service: 1
I recommend this location specifically because it is a family oriented operation and I had the pleasure of meeting the owner and his daughter today. They were both exceptional, pleasant and engaging with the customers. All the toppings were extremely fresh, location very clean, and I can't wait to go back to have further conversations and great service.
Atmosphere: 5
Food: 5
Service: 5
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