Starbucks

Thickson Mills, 660 Taunton Rd E, Whitby
(905) 655-0065

Recent Reviews

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Harpreet Singh

I had a disappointing experience at this location. They wrote the wrong name on my order, which caused me to wait around 15 minutes before I had to ask about my beverage myself. If a name isn’t clear, it would be better to confirm the spelling with the customer instead of guessing and writing a random name. On top of that, my drink was already cold within a couple of minutes.

Atmosphere: 3

Food: 1

Service: 1

Arsham Parsi

I recently visited the new Starbucks location, and I was impressed right away by its beautiful design. The space feels modern, cozy, and inviting—perfect for both relaxing with a coffee or getting some work done. The layout and décor create a warm atmosphere that makes this branch stand out from others.

What really made the experience special was the friendly and welcoming staff. From the moment I walked in, they were kind, attentive, and provided excellent service with a smile. Combined with the great design, their positive energy made my visit truly enjoyable. This Starbucks is definitely worth checking out!

Atmosphere: 5

Food: 4

Service: 4

Harpinder Singh

Love Starbucks so far.
But this time it was disappointing.
Tried a drink named “Pink drink” outta curiosity. It was all ice with 3 to 4 sips of drink. Not worthy for $7 at all.

Food: 1

Raffael

Don't come here. Barista makes up policy about water not being free anymore. How you need to buy something in order to get WATER?!

Very disappointed in Starbucks.

Plus another location on thickson and Dundas had no problem giving out water for free.

Atmosphere: 2

Food: 5

Service: 1

Stitch

Friendly Staff, always a good quick conversation. Always get drinks perfect and have given some great suggestions to try as well.

Food: 4

Service: 4

Moses Diane

Bad service

Atmosphere: 1

Food: 1

Service: 1

syed shahid

Our turn came, but the staff ignored us and served someone else first. The customer service was extremely poor—both ladies kept ignoring us. Additionally, there were flies inside the fridge, which was disgusting. If I could give 0 stars, I would! Hoping the store manager could look at camera 405pm 17 March 2025

Atmosphere: 2

Food: 2

Service: 1

Tomas C

Been going here for years. Great team of people.

Atmosphere: 5

Food: 5

Service: 5

MizAckles

Everyone is super nice at this location and not that there have been many mistakes but if there is one they will correct the issue as soon as you bring it to their attention. Hope the staff is treated just as good as they treat the customers ☺️

Atmosphere: 5

Food: 5

Service: 5

Yousif Traveller المسافر

Unfortunately, I requested a cup of water and got denied, they asked me to make a purchase in orders to get the water.

Robert Levesque

Super friendly staff at this Starbucks. I like this location and my drink is usually made correctly. It’s clean inside too!

Atmosphere: 5

Food: 5

Service: 5

Laura B.

I'm quite sad that I have to find a new favorite starbucks. This location used to always make orders right and never got my order wrong. It's been a couple of times now that I received my order wrong. A lot of new faces every time I come in. If I ask for a grande, why am I getting a tall? Why was the tall inputted instead of a grande? Why is my drink being made with the wrong milk that I've asked for? If I request no foam, don't tell me you tried your best and the milk still made foam, just grab a spoon and scoop out the foam. I don't want the foam at all, dont give me a drink when I asked for none... I know it's small stupid things, but what is the point of coming to get a handcrafted drink then?

Atmosphere: 5

Food: 4

Service: 3

thao ha

The staff is giving me so much attitude anytime I ask them something. Customer servise is much more important. I am very disappointed this morning

Service: 1

Cindy Lebreton

Great staff, very clean

Atmosphere: 5

Food: 5

Service: 5

Tracie-Ann Virgo

Really am a sucker for punishment. There must be an art form to this 3/4 ice! 1/4 drink. The first picture taken last Friday. The second this morning. Should I say hold the ice?

Atmosphere: 3

Food: 1

Service: 3

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