Starbucks
3940 Brock St N, Whitby
(905) 665-9656
Recent Reviews
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Excellent service
Food: 5
Service: 5
Amazing experience. Big shout out to John who was working the counter. I came in at 9:07 and I knew they closed at 9:30. I had a big order for the crew at work and John, with an amazing order took the large complex order and even hit me with a few jokes. Go John. 10/10 experience. Drinks were made to perfection. GIVE THAT BOYBA RAISE!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
John was very nice to remake my Salted Caramel Frappuccino after my mistake.
Thank you for being very respectful.
Atmosphere: 5
Food: 5
Service: 5
Harriet is always so incredibly nice and friendly. Always remembers my drink. Fantastic front line customer service !
Atmosphere: 5
Food: 5
Service: 5
The is a great Starbucks. I called and spoke with Carrie and she was so helpful. I live in Ottawa and she was able to help me purchase a cup for my sister that lives in Whitby. She was an awesome help
Atmosphere: 5
Food: 5
Service: 5
Carrie Anne was really unwelcoming and made me feel like I was a complete inconvenience. This isn't the first time I've experienced such a poor attitude from a manager here. I definitely won't be coming back.
Service: 1
Very slow service they are lier just saying we are packing up for you
Atmosphere: 1
Food: 1
Service: 1
The nicest staff and cute new atmosphere!
Atmosphere: 5
Food: 5
Service: 5
This location has the worst manager I’ve ever encountered. I hate going and seeing she’s working her passive aggressiveness is the fastest way to ruin my day!
Atmosphere: 1
Food: 1
Service: 1
Too expensive, good coffee and pleasant service
Restaurantji Recommends
First time ever coming to Starbucks and Brennen was the sweetest barista I could have ever encountered! Kudos to you Brennen, thank you for a great experience. ❤️
Atmosphere: 5
Food: 5
Service: 5
The barista was extremely cold and made me feel uncomfortable ordering. I tried to not let it affect me and tried to spark light conversation. She would not even smile. I felt like I was disturbing her by asking about my order. Her attitude was unpleasant, usually get excited to speak to the workers here. An energy drainer for sure, had to go to another Starbucks. No everyone is meant to work customer service.
Person .. who works at Cash Register is really, really weird...
Atmosphere: 1
Food: 2
Service: 1
OMG ! The cashier made our day extra special! He said we were good vibes but it’s people like Brennen who makes it enjoyable to actually walk-in and order! He recommended two matcha drinks ! love it will order again! Xo
Atmosphere: 5
Food: 5
Service: 5
I have been going to Starbucks for a long time for their lattes with non-dairy milk options and love their breakfast sandwiches and of course for their good customer service (at most of your branches). Today, I ordered a sandwich - ham and cheese croissant at this location and when I got to the car it was disappointing to see that my sandwich was half naked because the other side or half of the bread/croissant of the sandwich was almost separated from the rest of the sandwich - i was trying to put them together so i could have a proper bite but it was all messy. Pls know that i do admire your attention and care to what you do. Unfortunately, this one is a miss and i wanted you to know because i know this is not your standard and I hope this is just a one-off incident.
Atmosphere: 2
Food: 3
Service: 2
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