Subway

910 Dundas St W Unit 104B, Whitby
(905) 666-7577

Recent Reviews

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Eric Cervantes

Placed an order on the subway app, accidentally at the wrong location (similar addresses, my honest mistake). I called the store 5 times in an attempt to fix the mistake right away but didn’t receive an answer. You also cannot cancel an order on the app

Explained the situation in the “Contact Us” section of the subway website, email response said that it was my fault for not contacting the store directly to cancel… what else am I supposed to do when nobody picks up the phone 5 times in the span of 10 minutes 😂

Called the next day and was told that their subway isn’t that far from me and I could have just drove… I was on my break at work, I could not just drive 15 min there and 15 back. I was told to figure it out on the app, but the app help section tells you to contact the store… just an awful experience. Did everything I could to try and fix the mistake and an overall waste of money.

Hopefully management reaches out but it’s obvious they don’t care enough

Derek Albertini

This store doesn't honour the coupons the angry lady at the back said something in non English and said no coupons today

I'll call head office as well to complain

Kendra Dunlop

Store was open till 11pm, walked in at 1030pm and they were locking the door. Why be open till 11, if your locking doors early.

Vanshu Dalal

Staff was so rude , showing unnecessary attitude.

Jatin Kalra

Staff is very rude and unprofessional. Didn't like the way she talked to us.

Parth Dahiya

Staff was rude and arrogant.

John Fernandes

Nice place. Cozy and clean. Friendly staff. Everything looks fresh came here to have dinner one night. I’ll probably come back again.

Vegetarian options: Many different options for vegetarian

Parking: Good size parking lot. There’s always parking.

Kid-friendliness: Lots of kids options for food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies

Patel Ved

Very worst experience ever
They guys don’t even know how to talk with customers.
They guys saying me that they can’t put any other veggies except online order
Means they asking for extra money for veggie and sauce
Also saying they can’t grilled it because they just clean it and you select 4 sauces

They guys are worst for customers service

Never go there
Worst experience ever

Ashampunit singh

Delicious 😋 😋
I ordered online and it's amazing
Great service
Thank you so much

Atmosphere: 5

Food: 5

Service: 5

shruti soumya

Service is quick and good. Plus it's cost effective as compared to other Subways.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian B M T

Kenzie Gresham

If I could give negative stars I would. Awful place. Rude staff, won't correct food mistakes
Supervisor actually rolled her eyes at me when I asked for a bowl to put my "sub" in
You could literally have made soup out of this "sandwich "

Atmosphere: 1

Food: 1

Service: 1

Kamesha Simmonds

This place has the worst customer service. The brown lady is rude she did not want to provide me her name. Very unprofessional, I hope nobody spends their hard earned money to receive customer service like that. I will not be going back at all.

Atmosphere: 1

Food: 1

Service: 1

Banks the Micro Bully

There was 3 people working. No one would serve me. They just left me standing there. The kid out front was making an online order and there was 2 girls in the back just talking.i walked out.

Service: 1

Achala Fernando

This location is amazing! Finally i found a Subway location they actually pack it up!

Atmosphere: 5

Food: 5

Service: 5

Josh J

Extremely slow service, doesn’t care that your in the store. Used to be so much better, look into new associates.

Atmosphere: 1

Food: 2

Service: 1

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