Subway

910 Dundas St W Unit 104B, Whitby
(905) 666-7577

Recent Reviews

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Regular coffee

Coming here for past five years, always, and I mean always, great service, clean place and fresh food. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Kinzy

As a loyal subway customer, who has been getting the same order for years, Solani was not shy with the portions neither with her positive attitude. She’s provided great customer service and made my day!

Atmosphere: 5

Food: 5

Service: 5

Stephanie Kingsley

called in to inquire about 18 footlong subs and inquired about being such a high volume, wanting a little bit of a price reduction but the lady said no, and that I had to come in and physically order 18 subs. I guess she didn't feel like making 18 subs today and doesn't seem to want her manager to make the store money today

Atmosphere: 1

Food: 1

Service: 1

AswX1 X1

I visited this Subway around 6:30 PM, and the experience was disappointing. The staff were unfriendly and rude, and they didn’t seem interested in serving customers properly. They gave very small portions, even after I asked politely for a little more. The attitude felt unprofessional, and they didn’t even say a simple “Have a great day” at the end.

For the price we pay, the service and quantity should be much better. Not satisfied with this visit.

Atmosphere: 2

Food: 2

Service: 1

Elaine West

Very disappointed with the service I received today approx 12:00pm. Ordered a cold cut combo with shredded cheese, I then realized she had put it in the toaster so I said I didn’t want it toasted and was told I had said “yes” to toasted which was not the case as I never toast a sub. I said maybe she heard someone else say yes and her response was to tell me to “relax”. Needless to say I was shocked and left. Will never go back to this location

Atmosphere: 1

Service: 1

Jaivik Patel

Very disappointed with my experience at this location. I accidentally ordered a turkey sandwich (I'm vegetarian) and called to cancel within seconds, but the staff refused and were extremely rude about it. On top of that, I witnessed an employee preparing food with something that looked like tobacco in their mouth — a serious hygiene concern. Definitely won't be returning.

Atmosphere: 1

Food: 1

Service: 1

Brian Melnychuk

This Subway location has always been my favourite. I’ve tried other locations and they never put enough sub sauce on it (even asking for extra)!and they were always too dry for me. Today there was a young man there that I’ve never seen before. I had my usual take out, ordered on the app, and even though I asked for mayo and subsauce there was none of either and it was so very dry! Just disappointed as they have always done a great job in the past. I will probably try this location again even though it is not the closest Subway location in the hope I can get it done as requested. Hopefully I don’t get a strike 2 as I have really liked this location in the past!

Atmosphere: 4

Food: 2

Service: 2

Friend

Great service, friendly and professional.
Thank you.

Atmosphere: 5

Food: 5

Service: 5

Rixon Rodricks

Good Quick service as one would expect from a Subway outlet.

Atmosphere: 4

Food: 5

Service: 5

Eric Cervantes

Placed an order on the subway app, accidentally at the wrong location (similar addresses, my honest mistake). I called the store 5 times in an attempt to fix the mistake right away but didn’t receive an answer. You also cannot cancel an order on the app

Explained the situation in the “Contact Us” section of the subway website, email response said that it was my fault for not contacting the store directly to cancel… what else am I supposed to do when nobody picks up the phone 5 times in the span of 10 minutes 😂

Called the next day and was told that their subway isn’t that far from me and I could have just drove… I was on my break at work, I could not just drive 15 min there and 15 back. I was told to figure it out on the app, but the app help section tells you to contact the store… just an awful experience. Did everything I could to try and fix the mistake and an overall waste of money.

Hopefully management reaches out but it’s obvious they don’t care enough

Atmosphere: 1

Food: 1

Service: 1

Derek Albertini

This store doesn't honour the coupons the angry lady at the back said something in non English and said no coupons today

I'll call head office as well to complain

Kendra Dunlop

Store was open till 11pm, walked in at 1030pm and they were locking the door. Why be open till 11, if your locking doors early.

Vanshu Dalal

Staff was so rude , showing unnecessary attitude.

Jatin Kalra

Staff is very rude and unprofessional. Didn't like the way she talked to us.

Parth Dahiya

Staff was rude and arrogant.

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