Subway
910 Dundas St W Unit 104B, Whitby
(905) 666-7577
Recent Reviews
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Very disappointed with my experience at this location. I accidentally ordered a turkey sandwich (I'm vegetarian) and called to cancel within seconds, but the staff refused and were extremely rude about it. On top of that, I witnessed an employee preparing food with something that looked like tobacco in their mouth — a serious hygiene concern. Definitely won't be returning.
Atmosphere: 1
Food: 1
Service: 1
This Subway location has always been my favourite. I’ve tried other locations and they never put enough sub sauce on it (even asking for extra)!and they were always too dry for me. Today there was a young man there that I’ve never seen before. I had my usual take out, ordered on the app, and even though I asked for mayo and subsauce there was none of either and it was so very dry! Just disappointed as they have always done a great job in the past. I will probably try this location again even though it is not the closest Subway location in the hope I can get it done as requested. Hopefully I don’t get a strike 2 as I have really liked this location in the past!
Atmosphere: 4
Food: 2
Service: 2
Great service, friendly and professional.
Thank you.
Atmosphere: 5
Food: 5
Service: 5
Good Quick service as one would expect from a Subway outlet.
Atmosphere: 4
Food: 5
Service: 5
Placed an order on the subway app, accidentally at the wrong location (similar addresses, my honest mistake). I called the store 5 times in an attempt to fix the mistake right away but didn’t receive an answer. You also cannot cancel an order on the app
Explained the situation in the “Contact Us” section of the subway website, email response said that it was my fault for not contacting the store directly to cancel… what else am I supposed to do when nobody picks up the phone 5 times in the span of 10 minutes 😂
Called the next day and was told that their subway isn’t that far from me and I could have just drove… I was on my break at work, I could not just drive 15 min there and 15 back. I was told to figure it out on the app, but the app help section tells you to contact the store… just an awful experience. Did everything I could to try and fix the mistake and an overall waste of money.
Hopefully management reaches out but it’s obvious they don’t care enough
Atmosphere: 1
Food: 1
Service: 1
This store doesn't honour the coupons the angry lady at the back said something in non English and said no coupons today
I'll call head office as well to complain
Store was open till 11pm, walked in at 1030pm and they were locking the door. Why be open till 11, if your locking doors early.
Staff was so rude , showing unnecessary attitude.
Staff is very rude and unprofessional. Didn't like the way she talked to us.
Staff was rude and arrogant.
Restaurantji Recommends
Nice place. Cozy and clean. Friendly staff. Everything looks fresh came here to have dinner one night. I’ll probably come back again.
Vegetarian options: Many different options for vegetarian
Parking: Good size parking lot. There’s always parking.
Kid-friendliness: Lots of kids options for food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Very worst experience ever
They guys don’t even know how to talk with customers.
They guys saying me that they can’t put any other veggies except online order
Means they asking for extra money for veggie and sauce
Also saying they can’t grilled it because they just clean it and you select 4 sauces
They guys are worst for customers service
Never go there
Worst experience ever
Delicious 😋 😋
I ordered online and it's amazing
Great service
Thank you so much
Atmosphere: 5
Food: 5
Service: 5
Service is quick and good. Plus it's cost effective as compared to other Subways.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T
If I could give negative stars I would. Awful place. Rude staff, won't correct food mistakes
Supervisor actually rolled her eyes at me when I asked for a bowl to put my "sub" in
You could literally have made soup out of this "sandwich "
Atmosphere: 1
Food: 1
Service: 1
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