Subway
80 Thickson Rd S Unit # A01105a, Whitby
(905) 666-7827
Recent Reviews
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Good customer service. Clean place
Atmosphere: 4
Food: 4
Service: 4
Inderjit is a phenomenal worker. She is very pleasant and works very hard. She always gets my order right and always takes her time with each customer and remembers to wash her hands before each customer.
Atmosphere: 5
Food: 5
Service: 5
I had order a BLT sub and yes I got that but had mixed in onions with it (I don’t eat those it was mixed with the tomatoes) and I got the combo, I got charged for one that isn’t a combo since I didn’t get two items(two cookies or a cookie and chips with a drink) they didn’t tell me the combo was 2 items (before it was only a cookie/chips and a drink ) they didn’t tell me until after I had paid and told me I can’t get another cookie or chips for the combo I paid for
Atmosphere: 3
Food: 3
Service: 1
usually they do really well when I ordered my food I told the lady what I wanted and when I went to pay she didn’t put both sauces on it like i asked
Atmosphere: 3
Food: 4
Service: 3
Rude, clueless, slow service. If there’s more than 2 people in line be prepared to wait. Not sure if it’s the clear language and cultural barrier, but these people have no idea how to make a sandwich, or even take simple instructions. It’s not that difficult. This seems to be reflective of the ongoing issue of virtually every food service in this country these days
Atmosphere: 1
Food: 1
Service: 1
Jo was the person making our sub today and he did a great job he was so kind and made everything so easy. He delivered great quality service we really appreciated his help!
Thank you Jo!
Atmosphere: 5
Food: 5
Service: 5
Just bought a 12 inch assorted and the tattooed woman making it barely put anything on it. And the younger girl making others subs did a great job just like most places. Won't be back here! Absolutely the worst sub I have ever had from this company.
Atmosphere: 2
Food: 1
Service: 1
Please stop being stingy with the meat and sauces. Terrible Sub!
Food: 1
Well Raman is such a sweet young lady, very respectful and kind. I love going to this location cos I know she works between 3pm till I am not sure. However she builds good rapport with me and few friends I have brought over after my school.
Service was terrible. The worker was rude and arrogant towards me and my friend. Not to mention it took forever to get service provided to the two of us.
Restaurantji Recommends
Amazing service! I couldn’t read the name tag I think it was Raman that helped me tonight and made my yummy sandwich.
As soon as I walked in the door she had a smile on her face and was delightful throughout the entire interaction.
Please recognize her for her great work, she made my night ♥️
I always love coming to this location because of your team!
Server seemed to be having an off day. Felt like serving me was a chore. I don't know if it was me or she just didn't want to be there.
I recently had a very disappointing experience at this Subway location. Before I even placed my order, the employee assumed I only eat halal food based on my appearance, which is incorrect. She kept saying, “We don’t have halal here,” in an impolite tone, even though my look doesn’t reveal anything about my dietary preferences.
When I ordered chicken, she insisted on giving me tuna instead, repeatedly emphasizing the lack of halal options, even though I never asked about it. I tried to explain that I regularly eat here and know what I can order, but she continued to make unnecessary assumptions.
To make matters worse, she didn’t grill my wrap properly. I was so frustrated by her attitude and the overall experience that I didn’t even feel like asking her to fix it.
This behavior was completely unprofessional and disappointing, especially because I’ve enjoyed eating here in the past. I hope the staff receives proper training to avoid making assumptions about customers and to treat everyone with respect.
Atmosphere: 1
Food: 1
Service: 1
The employees that work here are miserable. Seems like a joke that they prompt you for a tip when they can't even muster a simple hello, or that my ordering a sandwich has somehow ruined their day. Terrible customer service and mediocre food as always.
Atmosphere: 1
Food: 3
Service: 1
Worst experience, lousy service, I have ham with no cheese (allergies), I got 3 tiny pieces of ham, fountain drinks were hot, no ice and no pepsi. I had to go back to ask for receipt.
Atmosphere: 1
Food: 3
Service: 1
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