Subway

80 Thickson Rd S Unit # A01105a, Whitby
(905) 666-7827

Recent Reviews

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Sachin Jacob

Please stop being stingy with the meat and sauces. Terrible Sub!

Dupsy 4yc

Well Raman is such a sweet young lady, very respectful and kind. I love going to this location cos I know she works between 3pm till I am not sure. However she builds good rapport with me and few friends I have brought over after my school.

Presley Halls

Service was terrible. The worker was rude and arrogant towards me and my friend. Not to mention it took forever to get service provided to the two of us.

Leanne D

Amazing service! I couldn’t read the name tag I think it was Raman that helped me tonight and made my yummy sandwich.

As soon as I walked in the door she had a smile on her face and was delightful throughout the entire interaction.

Please recognize her for her great work, she made my night ♥️

I always love coming to this location because of your team!

Sharla Yeates-Terry

Server seemed to be having an off day. Felt like serving me was a chore. I don't know if it was me or she just didn't want to be there.

Noor Midhat

I recently had a very disappointing experience at this Subway location. Before I even placed my order, the employee assumed I only eat halal food based on my appearance, which is incorrect. She kept saying, “We don’t have halal here,” in an impolite tone, even though my look doesn’t reveal anything about my dietary preferences.

When I ordered chicken, she insisted on giving me tuna instead, repeatedly emphasizing the lack of halal options, even though I never asked about it. I tried to explain that I regularly eat here and know what I can order, but she continued to make unnecessary assumptions.

To make matters worse, she didn’t grill my wrap properly. I was so frustrated by her attitude and the overall experience that I didn’t even feel like asking her to fix it.

This behavior was completely unprofessional and disappointing, especially because I’ve enjoyed eating here in the past. I hope the staff receives proper training to avoid making assumptions about customers and to treat everyone with respect.

Atmosphere: 1

Food: 1

Service: 1

Sara

The employees that work here are miserable. Seems like a joke that they prompt you for a tip when they can't even muster a simple hello, or that my ordering a sandwich has somehow ruined their day. Terrible customer service and mediocre food as always.

Atmosphere: 1

Food: 3

Service: 1

Linda Lavoie

Worst experience, lousy service, I have ham with no cheese (allergies), I got 3 tiny pieces of ham, fountain drinks were hot, no ice and no pepsi. I had to go back to ask for receipt.

Atmosphere: 1

Food: 3

Service: 1

Stephanie D'Lima

Service painfully slow.

Shannon

I genuinely enjoyed my visit here a few months ago. So much that this experience has still been on my mind. The very friendly woman that served me was so cheerful and seemed to love being here. It is not very often in customer service that you are greeted kindly and asked how your day is. She asked what I was up to and we had the most lovely conversation. She also made me one of the best subs I have ever had! In society, people love to comment horrible things just because. I hope these negative reviews diminish and people begin to actually appreciate the basis of kindness that stems here. This kind lady deserves all of the 5 stars for her service. You are SO appreciated, and you made my day. I will continue to tell everyone I know that this subway is special ❤️

Atmosphere: 5

Food: 5

Service: 5

Nirali Gohel

Workers have the worst attitude..

Food: 1

Service: 1

andy page

Heart

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cold Cut Combo

Jodh Bir

This location shows open at 10;13pm and its closed

Tammy Branning

Brought my daughter for dinner tonight at Subway in thickson Plaza. Got our normal Subs, a meatball and a cold cut combo. When asking which condiment I want on the girl didn't listen very well I asked for salt and she put on Chipotle sauce. Instead of making me a brand new sub. Instead she decided to use a knife and scrape most of it off. When she figured she was done she proceeded to add more lettuce but there was still chipotle sauce on my sub. Some of the sauce went on a slice of cheese. She removed the cheese, but did not replace it. I've been going to this Subway since it opened. Never had an issue like this before

Atmosphere: 4

Food: 3

Service: 3

Iain Twigg

terrible location the workers are not familiar don't know what there doing and it's very unorganized and not well kept the food is not kept well and it is not a good

Atmosphere: 1

Food: 1

Service: 3

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