This place has steadily gone down hill over the years. The decor and ambiance has held up but the sushi is basically fast food now. It is evident that there is very little care put into preparation and the quality of food is poor. There are many better options close by like Sushi Mountian.
Claudio Silva
Tatemono used to be my first option for Japanese food. The last two visits were a bit frustrating. Staff shortage is causing multiple issues and needs urgent management attention.
Dan M
This place is a little pricey. That being said, the food was good, especially the chicken teriyaki - it was delicious. The service was very disappointing. We started getting our sushi and didn't have wasabi. We asked for it and got it eventually. Our soup came after the sushi. I asked for another drink and they forgot about it. The bathrooms are very modern and look beautiful except for the spider cocoons growing in the corners! I really wanted to like this place but for the price we paid I expected much better. Improve your service and clean the bathrooms.
Jake H.
No good. Expensive, but the quality is no better than you can get at the grocery store.
stephanies657
Went to pick up two premium sushi orders and one deluxe. When I asked the tall Asian woman working there where the soup and salad was she said you don’t get it when you order from there meaning Skip the Dishes. I told her I have been ordering from there for 10 years and never not got it she’s in took her orange iPad and shoved me with it and told me to get out. At that point I dropped the order which I was holding because I was in shock. I stooped over picked it up and told her I would never be back again at which point she turned around and took her orange iPad and hit me with it, She literally followed me out the door I’m 63 years old she was probably 20. She hit me about four or five times I was in complete shock I told her I was going to call the police I have not done so yet, I’m not interested in getting into a he said she said but I will never go back there again.
Jonathan C.
I stopped half way through my meal to write this review in hopes that I can save someone the disappointment tonight. The cheese wontons are still gangster but everything else has gone down hill. RIP
Louise C.
Ordered thru door dash for pick up , was told would be ready in 20 mins , no problem. Arrived took a good 10 mins before any one came to the front and finally asked for my order # , told her I didn't have a number that I had ordered for pick up she finally found our order and proceeded to start it then . Got home and I've never seen such poorly wrapped sushi in my life was literally falling apart as we ate it . Only went here cause our go to was closed due to covid definitely will not go back
tgandco2
This has now become part of the Makimono chain. We ordered take out from the store’s website to support a local place during this difficult time. We ordered directly so the restaurant would not have to pay the commission to the delivery company. They overcharged us (charged us more than what the order would have been through the delivery company) and when I phoned the person was rude and kept repeating “then cancel your order Sent an email to their contact address and received a completely unsatisfactory answer. Will not visit or order ever!
This place has now changed it's name to makimono. I came in for dinner all you can eat (which is usually better than lunch all you can eat) & out of all the Makimono locations I've been to (pickering & ajax) this place is hands down the best location. The sashimi is nice and buttery with the right amount of fat content. The fried rice was perfectly done, it complements all the side dishes well - especially the chicken teriyaki. The sushi and maki rolls were okay, nothing special without soy sauce and wasabi. The staff at this location are pretty nice. They are all attentive for refills, quick with serving food, and friendly.
Kristian Molloy
It is all good
Alison Lim
The sushi is fresh and the curry chicken is pretty good too!
Larissa Zocche
Great food but they need more staff. During peak hours the service is slow.
Winsome Samuels
The food was great. Definitely going back the next time I'm in that part of town
Customer service needs major work.
Atmosphere: 1
Food: 1
Service: 1
Customer service zero
This place has steadily gone down hill over the years. The decor and ambiance has held up but the sushi is basically fast food now. It is evident that there is very little care put into preparation and the quality of food is poor. There are many better options close by like Sushi Mountian.
Tatemono used to be my first option for Japanese food. The last two visits were a bit frustrating. Staff shortage is causing multiple issues and needs urgent management attention.
This place is a little pricey. That being said, the food was good, especially the chicken teriyaki - it was delicious. The service was very disappointing. We started getting our sushi and didn't have wasabi. We asked for it and got it eventually. Our soup came after the sushi. I asked for another drink and they forgot about it. The bathrooms are very modern and look beautiful except for the spider cocoons growing in the corners! I really wanted to like this place but for the price we paid I expected much better. Improve your service and clean the bathrooms.
No good. Expensive, but the quality is no better than you can get at the grocery store.
Went to pick up two premium sushi orders and one deluxe. When I asked the tall Asian woman working there where the soup and salad was she said you don’t get it when you order from there meaning Skip the Dishes. I told her I have been ordering from there for 10 years and never not got it she’s in took her orange iPad and shoved me with it and told me to get out. At that point I dropped the order which I was holding because I was in shock. I stooped over picked it up and told her I would never be back again at which point she turned around and took her orange iPad and hit me with it, She literally followed me out the door I’m 63 years old she was probably 20. She hit me about four or five times I was in complete shock I told her I was going to call the police I have not done so yet, I’m not interested in getting into a he said she said but I will never go back there again.
I stopped half way through my meal to write this review in hopes that I can save someone the disappointment tonight. The cheese wontons are still gangster but everything else has gone down hill. RIP
Ordered thru door dash for pick up , was told would be ready in 20 mins , no problem. Arrived took a good 10 mins before any one came to the front and finally asked for my order # , told her I didn't have a number that I had ordered for pick up she finally found our order and proceeded to start it then . Got home and I've never seen such poorly wrapped sushi in my life was literally falling apart as we ate it . Only went here cause our go to was closed due to covid definitely will not go back
This has now become part of the Makimono chain. We ordered take out from the store’s website to support a local place during this difficult time. We ordered directly so the restaurant would not have to pay the commission to the delivery company. They overcharged us (charged us more than what the order would have been through the delivery company) and when I phoned the person was rude and kept repeating “then cancel your order Sent an email to their contact address and received a completely unsatisfactory answer. Will not visit or order ever!
Restaurantji Recommends
This place has now changed it's name to makimono. I came in for dinner all you can eat (which is usually better than lunch all you can eat) & out of all the Makimono locations I've been to (pickering & ajax) this place is hands down the best location. The sashimi is nice and buttery with the right amount of fat content. The fried rice was perfectly done, it complements all the side dishes well - especially the chicken teriyaki. The sushi and maki rolls were okay, nothing special without soy sauce and wasabi. The staff at this location are pretty nice. They are all attentive for refills, quick with serving food, and friendly.
It is all good
The sushi is fresh and the curry chicken is pretty good too!
Great food but they need more staff. During peak hours the service is slow.
The food was great. Definitely going back the next time I'm in that part of town