Tim Hortons
821 Dundas St W, Whitby
(905) 665-5011
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Friendly staff, clean washrooms
Atmosphere: 5
Food: 5
Service: 5
My parents and I go to this Tim Hortons almost every day. Service is always great, staff and managers are really friendly and always helpful. Clean, welcoming environment and a real neighbourhood gathering place. I've been going here since it opened and always return, sometimes even going out of my way to go to this location.
Atmosphere: 5
Food: 5
Service: 5
Amazing staff the manager's are awesome and friendly and approachable and very helpful and helped my children and myself š
Atmosphere: 5
Food: 5
Service: 5
I went here today for the first time in a while. I stopped because both the food and the service were dreadful, and it looks like that hasnāt changed. I went to the drive through, ordered a toasted bagel with butter, and then sat behind the car in front for over 5 minutes! When I pulled up, they handed me a cold bagel and mumbled some ridiculous excuse. They are pathetic.
Atmosphere: 1
Food: 1
Service: 1
Best Tims in the neighborhood, fresh coffee always.
Atmosphere: 5
Food: 5
Service: 5
Stopped here in a pinch. Like every other tim hortons in Canada this place is trash.
Atmosphere: 1
Food: 1
Service: 1
Their coffee is like hot water with milk nothing like other stores and it has been like that over 2years, remember coffee time ???
Food: 1
Ordered their special scrambled egg box. A few minutes later the manager said they donāt have any eggs. He told me since I ordered on the app he could not give me a refund but to ask for a refund through the app. Tried asking for a refund through the app and they said the refund has to be done at the storeā¦. runaround! Donāt know what to do right now. The entire order was over $17. and I canāt get a refund for an order I didnāt receive!
Atmosphere: 1
Food: 1
Service: 1
When they get the order right it is good.
Always a great experience at this Tim Hortons! The staff here are friendly, quick, and always working hard to keep the line moving. Dev, in particular, is super polite at the drive-thruāboth at the speaker and the window. He always greets with a smile, speaks clearly, and makes sure the order is right.The service is fast and the place is clean every time I visit. Even when itās busy, the team stays calm and keeps things organized.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stopped in for a quick bite, ordered a bottle of beach juice (got a warm one) which was nice on such a hot day.. also ordered a 4 cheese bagel with cream cheese, there was little to no cream cheese on it.. Ishid āthe supervisorā advised me that there was nothing she could do. Great customer service skills.
Atmosphere: 1
Food: 1
Service: 1
I always have a good experience at this Tim Hortons. The staff is super friendly and quick, even when it's busy. My coffee is always fresh, and they always greet you with a smile. Special thanks to Dev, he is polite and really fast at the drive-thru. This location has become my regular stop!
Excellent service
Excellent customer service
A nice restaurant to relax and have a nice sip of dark roast with one cream
Loading...