Tim Hortons

821 Dundas St W, Whitby
(905) 665-5011

Recent Reviews

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Azmun Rafique

Friendly staff, clean washrooms

Atmosphere: 5

Food: 5

Service: 5

Wendy Wing

My parents and I go to this Tim Hortons almost every day. Service is always great, staff and managers are really friendly and always helpful. Clean, welcoming environment and a real neighbourhood gathering place. I've been going here since it opened and always return, sometimes even going out of my way to go to this location.

Atmosphere: 5

Food: 5

Service: 5

Michael Patterson

Amazing staff the manager's are awesome and friendly and approachable and very helpful and helped my children and myself 😊

Atmosphere: 5

Food: 5

Service: 5

Mary Pucknell

I went here today for the first time in a while. I stopped because both the food and the service were dreadful, and it looks like that hasn’t changed. I went to the drive through, ordered a toasted bagel with butter, and then sat behind the car in front for over 5 minutes! When I pulled up, they handed me a cold bagel and mumbled some ridiculous excuse. They are pathetic.

Atmosphere: 1

Food: 1

Service: 1

Hanif S

Best Tims in the neighborhood, fresh coffee always.

Atmosphere: 5

Food: 5

Service: 5

Chas Powers

Stopped here in a pinch. Like every other tim hortons in Canada this place is trash.

Atmosphere: 1

Food: 1

Service: 1

Sean

Their coffee is like hot water with milk nothing like other stores and it has been like that over 2years, remember coffee time ???

Food: 1

Brian Melnychuk

Ordered their special scrambled egg box. A few minutes later the manager said they don’t have any eggs. He told me since I ordered on the app he could not give me a refund but to ask for a refund through the app. Tried asking for a refund through the app and they said the refund has to be done at the store…. runaround! Don’t know what to do right now. The entire order was over $17. and I can’t get a refund for an order I didn’t receive!

Atmosphere: 1

Food: 1

Service: 1

Chad Tyson

When they get the order right it is good.

Joseph

Always a great experience at this Tim Hortons! The staff here are friendly, quick, and always working hard to keep the line moving. Dev, in particular, is super polite at the drive-thru—both at the speaker and the window. He always greets with a smile, speaks clearly, and makes sure the order is right.The service is fast and the place is clean every time I visit. Even when it’s busy, the team stays calm and keeps things organized.

Atmosphere: 5

Food: 5

Service: 5

Randy Flip

Stopped in for a quick bite, ordered a bottle of beach juice (got a warm one) which was nice on such a hot day.. also ordered a 4 cheese bagel with cream cheese, there was little to no cream cheese on it.. Ishid ā€œthe supervisorā€ advised me that there was nothing she could do. Great customer service skills.

Atmosphere: 1

Food: 1

Service: 1

Parth Patel

I always have a good experience at this Tim Hortons. The staff is super friendly and quick, even when it's busy. My coffee is always fresh, and they always greet you with a smile. Special thanks to Dev, he is polite and really fast at the drive-thru. This location has become my regular stop!

Bhavesh Patel

Excellent service

Dinaben Patel

Excellent customer service

MOHAMMAD RAFIQ

A nice restaurant to relax and have a nice sip of dark roast with one cream

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