Tim Hortons

821 Dundas St W, Whitby
(905) 665-5011

Recent Reviews

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David Martin

This is hands down one of the best Tim Hortons I’ve been to. The store is clean, organized, and has a welcoming atmosphere. The service is always fast, and the staff are super friendly, even during busy hours.. Big shoutout to Dev — he’s always so kind and makes the experience even better. Really appreciate the great service here!

Atmosphere: 5

Food: 5

Service: 5

Sean Rempel

Always a pleasure to stop by this location. The staff are always super friendly and it's by far one of the cleanest Tim Hortons around. Management team is always super friendly and they always remember their regulars :)

Atmosphere: 5

Food: 5

Service: 5

Pooja Patel

This is a great location and I never experience any issues. The staff are fast and friendly and they even know my order as soon as I start talking at the speaker. Fantastic team at this location!!

Atmosphere: 5

Food: 5

Service: 5

William

Such a W they always get my order right

Food: 5

Service: 5

Greg Gillis

The speed of service in the drive-thru is fantastic. There is rarely a long wait.
The food is always prepared properly, and the staff has always been friendly.

Atmosphere: 4

Food: 5

Service: 5

Niralee Kansara

I had a wonderful experience at Tim Hortons thanks to Dev! He was incredibly friendly, polite, and efficient with my order. Even though the store was busy, he greeted everyone with a smile and kept things running smoothly. My coffee was made perfectly, and he even double-checked to make sure everything was right before handing it over. It’s rare to find someone who genuinely cares about great customer service these days, but Dev really stands out.

Atmosphere: 5

Food: 5

Service: 5

Melissa Webster

The people that work there think they own the place. Tell you extra that for sauce that’s supposed to come on the damn food. It doesn’t come out of your pay!

Mike Hoeg

Friendly customer service!

Atmosphere: 5

Food: 5

Service: 5

RudrA ChauhaN

This Tim Hortons is one of the best locations I’ve visited! The service is always quick, the coffee is fresh, and the food is consistently great. A special mention to Dev, who goes above and beyond with friendly and professional service every time. His positive attitude makes the experience even better. Highly recommend this location to anyone in Whitby looking for excellent service and a great cup of coffee!

Atmosphere: 5

Food: 5

Service: 5

Brenda Sorensen

This is one of the few stores that always gets your order right. They treat you with respect and care about presentation. I travel out of my way each morning to come to this location as it feels like family. Their dine in restaurant is always clean as is their bathrooms. Keep up the great work.

Atmosphere: 5

Food: 5

Service: 5

Abdo Gharjy

Polite and professional staff and well behaved, clean tables and chairs, love to you all again

Atmosphere: 5

Food: 4

Azmun Rafique

Friendly staff, clean washrooms

Atmosphere: 5

Food: 5

Service: 5

Wendy Wing

My parents and I go to this Tim Hortons almost every day. Service is always great, staff and managers are really friendly and always helpful. Clean, welcoming environment and a real neighbourhood gathering place. I've been going here since it opened and always return, sometimes even going out of my way to go to this location.

Atmosphere: 5

Food: 5

Service: 5

Michael Patterson

Amazing staff the manager's are awesome and friendly and approachable and very helpful and helped my children and myself 😊

Atmosphere: 5

Food: 5

Service: 5

Mary Pucknell

I went here today for the first time in a while. I stopped because both the food and the service were dreadful, and it looks like that hasn’t changed. I went to the drive through, ordered a toasted bagel with butter, and then sat behind the car in front for over 5 minutes! When I pulled up, they handed me a cold bagel and mumbled some ridiculous excuse. They are pathetic.

Atmosphere: 1

Food: 1

Service: 1

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