Tim Hortons

900 Dundas St W, Whitby
(905) 430-7778

Recent Reviews

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Azmun Rafique

Clean store, Friendly staff

Atmosphere: 5

Food: 5

Service: 5

Elena Varga

Sadly had to change my 5 star rating today to 1 star! It's not the first time that croissants are not fresh in this location! First time I bought it, its was absolutely horrible I was dinning in so I asked them to change it which they did and it was fresh. But this morning we went through the drive through we ordered 2 croissants and they were hard as a rock, we asked them to replace it...the answer was it's all we have ! its backed this morning! It was very disappointing! I wish they took step further to offer anything instead or at least reimbursement....We just drove off....

Atmosphere: 1

Food: 1

Service: 1

N M

My husband came by yesterday to order the $8.99 meal and showed proof it’s on their website. Workers there denied it was a thing and then said it wasn’t a problem. After placing 2 orders they came back and said the total was $32.00. My husband reiterated that it’s $8.99 and both workers were dismissive and rude about it and started to ignore him. No one is begging for a $9.00 meal; it was about principle. These ladies not only need training on offers going on but also need to learn not to be rude, ESPECIALLY when they are wrong. If I was in their shoes and saw proof, at the very least I would have raised it to management. Unacceptable service.

Atmosphere: 1

Service: 1

Nicholas Hall

Latte gave me runs

Atmosphere: 1

Food: 1

Service: 2

Ninad Muley

I had an amazing experience here. I was never going to have expectations from any Tim Hortons of good customer service, but Ridhi who works at this location was absolutely amazing to deal with. Extremely polite and I had to tell her it’s amazing to see that. She proceeded to say , “ you’ve been waiting in line for so long , you should get taken care of well”. It’s just coffee in the end I get it, but it does matter. Great job!

Atmosphere: 5

Food: 5

Service: 5

Borris Griffin

Great staff, super friendly, and the place is always clean. I really appreciate the consistency here every time I come in, it’s a good experience. Especially in the morning

George Ronald

Came in during a busy time and still got amazing service. The line moved quickly, my order was perfect, and the staff were friendly and upbeat. It's clear they work hard and care about the customers

Gokhan Tulunay

No bacon 1pm

G R

Always a great experience at this Tim Hortons. The service is fast, and the staff are friendly and polite. I come here regularly and they always get my order right. Feels like they actually care , which is rare these days!

Arlene Lovesick

Yum yum donuts. Fast store with no wait

Joanna Little

Great store with friendly staff! I need my coffee in the morning to function and they always get it right! Thank you

Evelyn Cameros

Disgusting. Found a hair in my bagel

Rob Evans

Great staff

Atmosphere: 5

Food: 5

Service: 5

Daniella Lima

This Tim’s was a good experience for me ! My hot chocolate was warm and my bagel was very soft. Rima is amazing and made sure my order was made to perfection since I have bad experience in a another Tim Hortons in

Atmosphere: 5

Food: 5

Service: 5

Yousuf Khan

Busy place

Atmosphere: 4

Food: 4

Service: 4

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