I dont who is this greedy owner operating this he is cutting cost by reducing quantity i have posted both how it looks and how they give
Paigea Brown
Their was no more apple fritters......so they made me some š.....it was late so most of the good dounts where gone but they made an exception for meee
Atmosphere: 4
Food: 5
Service: 5
Gaya Pakeerathan
I was very disappointed with the service I received at the drive-thru this morning. I ordered a medium protein latte, but was given what appeared to be a small latte poured into a medium cup. The cup was barely half full, which is unacceptable for a paid medium-sized beverage.
As a parent with a young child in the car during the morning rush, it was not feasible for me to park, take the baby out, and go inside to have the issue corrected. This made the experience even more frustrating, as I rely on drive-thru service for convenience and consistency.
I expect better attention to detail and quality control from this location. I hope this feedback is taken seriously so customers do not encounter similar issues in the future.
Food: 1
Service: 1
Joanna Little
Great environment and super friendly staff. Would return
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Marie
Been coming to this Timās for years. The team is very friendly and always seem to be having a great time at work. Always have big smiles on their faces. Drive thru line always moves quickly, inside as well. I bring my family here on the weekends and the inside is always clean and the vibes are great. Great job to this whole team!
Atmosphere: 5
Food: 5
Service: 5
Brian Berry
Nice staff
Atmosphere: 4
Food: 4
Service: 5
Baiser Rouge
The service and food was great. But there have been rising complaints in reference to the workersā rights in service at Tim Hortonās. I was just here and it was quite busy, and overheard that one of the workers was not getting any break after five hours consecutive shift. This is scummy, youāre telling me they worked five hours on their feet and management doesnāt give them a break, even though there is down time and more than enough hands on the floor? Not even a fifteen? Anyone that works at timās knows that any kind shift will grant a worker an ācoffee breakā if itās slow. and anyone that works in customer service knows how tiring working in fast food can be. In addition, I heard a man politely ask for his drink to be remade. after it was remade to the best of the customers satisfaction, the customer kindly came back in asking for a refund due to lack of satisfaction with the cup still relatively full. The kind worker processed the refund and then while the customer was almost outside of the door, the supervisor told the worker that they shouldnāt have done that, that customers do that to gain money, etc etc. That is so disrespectful to say about a customer, who 1. didnāt gain any money and actually wasted his time trying a drink that he didnāt like 2. was very kind and polite about receiving a refund. I saw it as a polite interaction. Management here sucks. Iām spreading the word about the ethics and compliance here. Iāve heard many customer stories about supervisors here and Iām encouraging them to speak up.
Food: 5
Service: 5
joel gates
I get it, Its a busy store and the employees do work hard . The service has degraded. I have been using that store 17 years. Make sure you check your orders twice in 1 day something was missing
Atmosphere: 3
Food: 3
Service: 3
Safwan
This location is one of the worst locations Iāve ever been to. Iāve been coming here for quite some time, and sometimes customer service is not the best. However, thatās not the reason Iām writing this review.
Yesterday, I came to Timās to enjoy some coffee and do some reading, and a woman who smelled like she hasnāt showered in weeks or months was allowed to loiter around in the store, and make people like myself very uncomfortable. She wanted to use my phone because I thought she wanted to call someone. But clearly sheās mentally unwell and she had the audacity to use my phone, do some shenanigans with it, and told me to call Public Safety Canada for no good reason.
Today, I came to Tim Hortons again to try and get some work done, and the same woman who seems to be homeless from yesterday was loitering around inside the store, and the entire store smelled like crap because of her lack of hygiene (unfortunately).
Can the employees be trained properly, do their job and kick her out for loitering and creating an atmosphere that is not hygienic, and unsafe? Thatās the least they can do.
Quick service with placing your order however the line up for waiting for their food order was long and patience of the customers waiting was growing thin.
Atmosphere: 3
Food: 4
Service: 3
Bridget Crawford
Location says itās open 24hrs. Went to grab a beverage at 11pm, went through drive thru and was the only customer there, sat there for 5 mins and received no response. Drove past the window to see two staff members chit chatting at the window and gave no acknowledgement. Am I missing something? Worst service
Service: 1
elobeid ibrahim
Dirty inside the store I got a medium iced latte and I got mostly ice I asked if they could do something about it and they said that I was supposed to ask for less ice before they made it but it was my first time ever getting it so how was I supposed to know that it was going to be 60 percent ice cubes. Donāt think I will ever order drinks from them again
Atmosphere: 1
Food: 2
Service: 1
Remanjot kaur
This is one of the best places I would love to start my day with.
Just grab and go, it's a small place
Atmosphere: 4
Food: 4
Service: 4
I dont who is this greedy owner operating this he is cutting cost by reducing quantity i have posted both how it looks and how they give
Their was no more apple fritters......so they made me some š.....it was late so most of the good dounts where gone but they made an exception for meee
Atmosphere: 4
Food: 5
Service: 5
I was very disappointed with the service I received at the drive-thru this morning. I ordered a medium protein latte, but was given what appeared to be a small latte poured into a medium cup. The cup was barely half full, which is unacceptable for a paid medium-sized beverage.
As a parent with a young child in the car during the morning rush, it was not feasible for me to park, take the baby out, and go inside to have the issue corrected. This made the experience even more frustrating, as I rely on drive-thru service for convenience and consistency.
I expect better attention to detail and quality control from this location. I hope this feedback is taken seriously so customers do not encounter similar issues in the future.
Food: 1
Service: 1
Great environment and super friendly staff. Would return
Atmosphere: 5
Food: 5
Service: 5
Been coming to this Timās for years. The team is very friendly and always seem to be having a great time at work. Always have big smiles on their faces. Drive thru line always moves quickly, inside as well. I bring my family here on the weekends and the inside is always clean and the vibes are great. Great job to this whole team!
Atmosphere: 5
Food: 5
Service: 5
Nice staff
Atmosphere: 4
Food: 4
Service: 5
The service and food was great. But there have been rising complaints in reference to the workersā rights in service at Tim Hortonās. I was just here and it was quite busy, and overheard that one of the workers was not getting any break after five hours consecutive shift. This is scummy, youāre telling me they worked five hours on their feet and management doesnāt give them a break, even though there is down time and more than enough hands on the floor? Not even a fifteen? Anyone that works at timās knows that any kind shift will grant a worker an ācoffee breakā if itās slow. and anyone that works in customer service knows how tiring working in fast food can be. In addition, I heard a man politely ask for his drink to be remade. after it was remade to the best of the customers satisfaction, the customer kindly came back in asking for a refund due to lack of satisfaction with the cup still relatively full. The kind worker processed the refund and then while the customer was almost outside of the door, the supervisor told the worker that they shouldnāt have done that, that customers do that to gain money, etc etc. That is so disrespectful to say about a customer, who 1. didnāt gain any money and actually wasted his time trying a drink that he didnāt like 2. was very kind and polite about receiving a refund. I saw it as a polite interaction. Management here sucks. Iām spreading the word about the ethics and compliance here. Iāve heard many customer stories about supervisors here and Iām encouraging them to speak up.
Food: 5
Service: 5
I get it, Its a busy store and the employees do work hard . The service has degraded. I have been using that store 17 years. Make sure you check your orders twice in 1 day something was missing
Atmosphere: 3
Food: 3
Service: 3
This location is one of the worst locations Iāve ever been to. Iāve been coming here for quite some time, and sometimes customer service is not the best. However, thatās not the reason Iām writing this review.
Yesterday, I came to Timās to enjoy some coffee and do some reading, and a woman who smelled like she hasnāt showered in weeks or months was allowed to loiter around in the store, and make people like myself very uncomfortable. She wanted to use my phone because I thought she wanted to call someone. But clearly sheās mentally unwell and she had the audacity to use my phone, do some shenanigans with it, and told me to call Public Safety Canada for no good reason.
Today, I came to Tim Hortons again to try and get some work done, and the same woman who seems to be homeless from yesterday was loitering around inside the store, and the entire store smelled like crap because of her lack of hygiene (unfortunately).
Can the employees be trained properly, do their job and kick her out for loitering and creating an atmosphere that is not hygienic, and unsafe? Thatās the least they can do.
Atmosphere: 1
Restaurantji Recommends
Great service by louise.
Atmosphere: 5
Food: 5
Service: 5
Quick service with placing your order however the line up for waiting for their food order was long and patience of the customers waiting was growing thin.
Atmosphere: 3
Food: 4
Service: 3
Location says itās open 24hrs. Went to grab a beverage at 11pm, went through drive thru and was the only customer there, sat there for 5 mins and received no response. Drove past the window to see two staff members chit chatting at the window and gave no acknowledgement. Am I missing something? Worst service
Service: 1
Dirty inside the store I got a medium iced latte and I got mostly ice I asked if they could do something about it and they said that I was supposed to ask for less ice before they made it but it was my first time ever getting it so how was I supposed to know that it was going to be 60 percent ice cubes. Donāt think I will ever order drinks from them again
Atmosphere: 1
Food: 2
Service: 1
This is one of the best places I would love to start my day with.
Atmosphere: 5
Food: 5
Service: 5
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