Tim Hortons

4051 Thickson Rd N, Whitby
(905) 655-1487

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Recent Reviews

The drive-thru team at this location is generally friendly and pleasant, and I appreciate their service. I did want to share one observation in case it’s helpful: on a few visits, I’ve noticed that one staff member seems a bit disengaged or not as upbeat as the rest of the team. Everyone can have off days, of course, and this isn’t meant to single anyone out, just something I’ve noticed over time.

There’s nothing negative overall about my experience;...
This is one of the better ones. The service is fast and reliable, the staff is competent. The interior could be better. The ambiance is better than a lot of Tim Hortons but not five stars.
I wanted to recognize Miles for providing some of the best customer service I have ever received at this location.
Last week, there was a small mix-up with my bagel order (it happens!), and I was a little frustrated. However, today, Miles went above and beyond to make it right.
He not only immediately apologized for the previous mistake but also demonstrated genuine care and attention to detail when taking my order today. His warm, sincere apology and proactive...

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