Wendy's
1601 Stellar Dr, Whitby
(905) 432-9866
Recent Reviews
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The staff didn't want to serve us food, while saying that they close at 4 p.m. Meanwhile, they continued to provide service for other cars after 4 p.m. (Dec 24th, 4:25 p.m.)
Unacceptable...
Service: 1
Excellent food, fresh and hot fries and the staff was friendly and engaged. The chili is amazing at this location
Atmosphere: 5
Food: 5
Service: 5
Had a great experience going through the drive thru, very pleasant and friendly staff and our food hot and fresh and accurate. I asked for ketchup and a straw at the window and the manager provided with a smile.
Atmosphere: 5
Food: 5
Service: 5
But Service bad food
Atmosphere: 1
Food: 1
Service: 1
Drive through staff need to be trained to be a human being. A robot would provide better service. They take my money and shove the bag out the window at least.
Atmosphere: 1
Food: 1
Service: 1
I went inside to order my food. I noticed the young woman made my burger incorrectly. It was really no big deal. However the manager replaced my burger and made it right! I have never been so impressed by customer service in a long time! For the amount of times my order is wrong and missing items its good to know some people still care about customer service !!!
Atmosphere: 5
Food: 5
Service: 5
Quick and okay
Atmosphere: 4
Food: 4
Service: 4
Wendy's new breakfast was good. But they should get rid of the hamburger bun and maybe make it a bagel.
Atmosphere: 4
Food: 4
Service: 4
We enjoy their Lettuce wrap sandwiches
Atmosphere: 5
Food: 5
Service: 5
Line ups were quick and tim Hortons inside was well used and washrooms we re e very clean
Atmosphere: 5
Restaurantji Recommends
STAFF HERE HAVE HORRIBLE CUSTOMER SERVICE! I came in at night, which I’m guessing the manager already clocked out. Because all of these young adults were just huddled in a circle talking. I had to announce myself 3x, and only one employee noticed me, after the fact! Horrible! They need to be trained to do the job and not be gossiping on company time.
Atmosphere: 1
Food: 1
Service: 1
The 10 pm crew tonight (Nov. 13, 2025) were the happiest Wendy's crew we have ever experienced. And the burger was indeed made with love. Thank you team.
Atmosphere: 4
Food: 4
Service: 5
Good service
Atmosphere: 5
Food: 5
Service: 5
Hey there I was at your location not to long ago and notice that there is no accessible buttons getting in and out of the bathrooms at all that is a barrier problem for someone that might be in a wheelchair or have the strength to get out of there . I hope you can do something or the owners of the building
Service: 2
The food was okay and the service of employees was good. However the cleanliness of the dining area had been neglected and there are sesame seeds all over the tables which my partner is allergic to. There were also sesame seeds in our food that had been cross contaminated and we removed them ourselves.
Atmosphere: 2
Food: 3
Service: 4
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