Tim Hortons
12105 Main St W, Winchester
(613) 774-0097
Recent Reviews
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A conveniently located outlet with plenty of parking. The service level is fine in general.
Atmosphere: 4
Food: 4
Service: 3
BBQ CHICKEN BOWL WAS GREAT!
Atmosphere: 5
Food: 5
Service: 5
Crawling with flies. Put me off having a pastry which is unfortunately what I came in to have :(
I wish they would open a Tim Hortons in Belleview Florida
Atmosphere: 5
Food: 5
Service: 5
The food is good. You mite have to wait a bit in the lines for service 😞
Atmosphere: 3
Food: 4
Service: 3
I ordered two English muffins, one hash brown and 3 drinks. I got everything but my hash brown 😂.
Atmosphere: 5
Food: 5
Service: 3
Some people are so rude here.
It's hit and miss with the staff.
Atmosphere: 1
Food: 5
Service: 1
Come here on the way home and they go faster than before. Daunts more than other spots usually.
Employee Shelby was an awesome server.
Atmosphere: 5
Food: 5
Service: 5
I am a local, so I order here at least once a week or so
But as of today we are done with this location and I am going to be driving to Embrun for better service.
This is the 5th time in a month my bagel has been so stale that it is hard to chew.
Do you not know how to make fresh bagels? Has Tim Hortons Quality gone down this much? No because the other locations can provide basic food like a bagel.
It needs new management because this management team obviously is asleep at the wheel as the quality has TANKED over the last year.
Shame to say it as I support local, but it is time for them to learn.
Restaurantji Recommends
Great location!
Quick and friendly service!
Bad service tonight. Older lady does not listen to customers order say Xtra large end up with large. Does not ask if regular or large soup.
Atmosphere: 1
Food: 3
Service: 1
One-Star Review:
Unfriendly Service and Inflexible Promotions
I recently visited the Tim Hortons location in Winchester, beside the A&W, and was thoroughly disappointed with my experience. I attempted to take advantage of the $1 donut deal when you purchase a coffee, but was hoping to see if I could substitute the coffee for a mocha.
The employee at the drive-thru was unhelpful and dismissive, stating it was "impossible" to accommodate my request. While I understand there may be limitations to promotions, there was no effort made to find a solution or offer an alternative.
To make matters worse, when I reached the window to pay, the same employee rudely asked if I had any change for a $5 bill, as if it was an inconvenience to do her job and process the transaction. Her tone and demeanor were completely unacceptable.
This experience left a very negative impression. Customers deserve to be treated with courtesy and respect, and this Tim Hortons location failed to meet those basic expectations. I hope management will address this issue and provide better training to their staff on how to properly handle customer interactions.
Atmosphere: 4
Food: 3
Service: 1
Slowest Tim's I've ever been....and I'm the only customer!
Atmosphere: 4
Food: 4
Service: 2
Slowest timmis that I ever been👎
Service: 1
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