Went to get take out tonight. Was there 5 minutes, and even though staff looked at me, no one bothered to take my order, or even let me know i was there. They were too focused on drive-thru, have to keep those wait times down. Supervisor was useless. Since staff was busy, supervisor should have hoped on front cash. Looked like she went to the office instead. Went to Popeyes next door. They were busy too, but took my order fairly quickly
Atmosphere: 5
Food: 5
Service: 1
Matthew Gagnier
Couldn't be more pissed off and Disturbed as to how disrespectful a manager can be at a restaurant that you pay good money for your food and when you asked for please cook the chicken a little bit longer you get the most disgusted look you've ever seen in your life managers like that should not have a job this is not the first time she's made me feel this way people like that will make businesses go out of money because nobody wants to deal with disrespectful people like that if I could give a zero as a review I would the worst part about it is when I asked for fresh freeze they tried to hide that they were throwing some of the old freeze in with it
Atmosphere: 1
Food: 1
Service: 1
Mackenzie bevins
just ran inside to go to the washroom. 10/10 for cleaning on a random day and time !!! way to go arby’s, this is hard to find in this city, especially on howard ave!!
Atmosphere: 5
C M
Fast efficient professional service.
Atmosphere: 4
Food: 4
Service: 5
Saksham Gupta
Great, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Mayra Panchi
Today I ordered a Turkey Ruben Sandwich through drive through. This is the sandwich my fiancé orders all the time. I got the order to know that it was a smoked meat Ruben Sandwich when I asked for turkey. I bring it back to get the sandwich I ordered. Manager got defensive and didn’t acknowledge their mistake. We always come here and order the same thing. Why couldn’t they clarify to me that it is possible to get a Turkey Ruben sandwich instead she said, “we heard Ruben only” okay if you heard Ruben then why can’t you clarify the order to double check with the customer this shows they lack communication. Customers needs are not being met. Unprofessional and horrible customer service. Needs improvement on food knowledge and customer service. We will not be coming back ever again.
Atmosphere: 1
Food: 1
Service: 1
Mario Matlob
Horrible service, manager extremely rude over the phone, would not let me speak and did not agree to modify my order the way I have ordered it the past hundred times, did not even offer an apology or a remake and hung up suddenly.
Atmosphere: 1
Food: 1
Service: 1
D M
False advertising on the sign outside says Philly Swiss$5.99 I wait in the Drive-Thru line pull up to the to place my order and they tell me they're no longer selling that sandwich I suggest you take your advertising down on a special you don't even have.
Beef & cheddar with a pop and an order of frickles (4 pickles) + a Reuben sandwich was $25. Food was not hot (except for the frickles).
Atmosphere: 4
Food: 2
Service: 4
Adam Thrasher
Never open when it says
Atmosphere: 1
Food: 2
Service: 1
Jordan S
You just close randomly.... on huron church just across the border... not cool ...not cool...
Atmosphere: 3
Food: 3
Service: 3
Sealetor
It took 35 minutes. In drive through for 3 cars ... this is getting insane. All these fast food places with two employees and nothing being done... disgusting
Atmosphere: 1
Food: 3
Service: 1
Chris Hooper
Clean store, friendly staff, great food... Thanks again for everything! ?
One of my very favorite places !
Atmosphere: 5
Food: 5
Service: 5
Went to get take out tonight. Was there 5 minutes, and even though staff looked at me, no one bothered to take my order, or even let me know i was there. They were too focused on drive-thru, have to keep those wait times down. Supervisor was useless. Since staff was busy, supervisor should have hoped on front cash. Looked like she went to the office instead. Went to Popeyes next door. They were busy too, but took my order fairly quickly
Atmosphere: 5
Food: 5
Service: 1
Couldn't be more pissed off and Disturbed as to how disrespectful a manager can be at a restaurant that you pay good money for your food and when you asked for please cook the chicken a little bit longer you get the most disgusted look you've ever seen in your life managers like that should not have a job this is not the first time she's made me feel this way people like that will make businesses go out of money because nobody wants to deal with disrespectful people like that if I could give a zero as a review I would the worst part about it is when I asked for fresh freeze they tried to hide that they were throwing some of the old freeze in with it
Atmosphere: 1
Food: 1
Service: 1
just ran inside to go to the washroom. 10/10 for cleaning on a random day and time !!! way to go arby’s, this is hard to find in this city, especially on howard ave!!
Atmosphere: 5
Fast efficient professional service.
Atmosphere: 4
Food: 4
Service: 5
Great, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Today I ordered a Turkey Ruben Sandwich through drive through. This is the sandwich my fiancé orders all the time. I got the order to know that it was a smoked meat Ruben Sandwich when I asked for turkey. I bring it back to get the sandwich I ordered. Manager got defensive and didn’t acknowledge their mistake. We always come here and order the same thing. Why couldn’t they clarify to me that it is possible to get a Turkey Ruben sandwich instead she said, “we heard Ruben only” okay if you heard Ruben then why can’t you clarify the order to double check with the customer this shows they lack communication. Customers needs are not being met. Unprofessional and horrible customer service. Needs improvement on food knowledge and customer service. We will not be coming back ever again.
Atmosphere: 1
Food: 1
Service: 1
Horrible service, manager extremely rude over the phone, would not let me speak and did not agree to modify my order the way I have ordered it the past hundred times, did not even offer an apology or a remake and hung up suddenly.
Atmosphere: 1
Food: 1
Service: 1
False advertising on the sign outside says Philly Swiss$5.99 I wait in the Drive-Thru line pull up to the to place my order and they tell me they're no longer selling that sandwich I suggest you take your advertising down on a special you don't even have.
Always ALWAYS on point. Good work team
Food: 5
Service: 5
Restaurantji Recommends
Beef & cheddar with a pop and an order of frickles (4 pickles) + a Reuben sandwich was $25.
Food was not hot (except for the frickles).
Atmosphere: 4
Food: 2
Service: 4
Never open when it says
Atmosphere: 1
Food: 2
Service: 1
You just close randomly.... on huron church just across the border... not cool ...not cool...
Atmosphere: 3
Food: 3
Service: 3
It took 35 minutes. In drive through for 3 cars ... this is getting insane. All these fast food places with two employees and nothing being done... disgusting
Atmosphere: 1
Food: 3
Service: 1
Clean store, friendly staff, great food... Thanks again for everything! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine, Roast Beef Sandwich
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