The food wasn’t bad but the customer service was terrible especially Sama manager she was rude and disrespectful to the customers hope this situation change and they find a solution with her.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burger
Shannon Myers
Awful!! Customer service is rude, they are miserable in drive-thru, they can barely speak english, they dont know the menu at all. My fries were under-cooked, mozzarella sticks were old & dried out, cheese was hard as a rock, couldnt even eat them. I asked for a few extra fries instead of the onion rings and got neither, barely got any under-cooked fries. Wont visit this BK anymore.
Atmosphere: 1
Food: 1
Service: 1
King J
My experience was amazing the staff is so nice the food was fresh ,there was this one staff member ,I think her name was Abby she was super friendly very kind and polite , everytime I see her she is very polite and has a smile. I would recommend this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger
Katrina Harvey
We ordered 2 for 7 double sausage this morning had to go back because we were charged for it and it was single my husband heard the manager trying her best to make it right even heard double sausage she let us keep the ones we received and gave us our order with an apple pie for free well we finally get home that order was screwed up as well it ends up being one single sausage patty on each with bacon...ridiculous the only reason for 2 stars is because my husband liked the manager for trying so hard but the rest of her staff doesn't know how to listen or make anything correctly hire new people
Atmosphere: 1
Food: 1
Service: 1
Jessica Yoell
This location has the nicest staff! Those ladies make sure you leave with a smile, the food is consistently good as well.
Atmosphere: 5
Food: 5
Service: 5
A.D
Was through the drive-thru here this past week I ordered a meal that was completely wrong...this was on Whopper Wednesday and I asked for a Double Whopper heavy all, as to which I only got a single Whopper with barely any condiments or toppings but paid for a double.. !How do you mess up a simple order like that.?!Not only was it wrong, but it was iced cold !!I didn't think I was asking too much as I am the one paying and it is there job to make it right. *almost always wrong **Called the store and the manager said she would refund me if I wanted to come back which I don't live in windsor and I wasn't leaving again that night . She said she would let staff know thats working to slow down in drivethru ... slow down ? this place has the longest wait time for drive thru ?? I just think these people working really don't care for there job and it really shows ..
Atmosphere: 2
Food: 2
Service: 1
Grecia Martinez
Very disappointed with my RAW burger. My family has been coming here for years and never had any issues. I understand that mistakes happen but this is completely unacceptable. The manager issued a refund but this is very clearly a food safety concern.
Atmosphere: 1
Food: 1
Service: 3
Paige Macdonald
Clean and awesome staff. Recommended ?
Atmosphere: 5
Food: 5
Service: 5
bellmore1987
This used to be a great Burger King until it was taken over or all the syaff changed, food was cold, slopped together and because we had an order for 6 people we plit it up knowing they mess up everytime we order for only 6 people, we split it into 2 bills and theu still messed it up and also completely disragarded any modifications we asked for, this place is horrible now, most likely will never return, not worth your money!
Whisper Wednesday and there was a small wait, but the staff was friendly and quick. Made our special orders correctly and it was super tasty.
Atmosphere: 5
Food: 5
Service: 5
Kim Owens
Can’t beat Whopper Wednesday.
Food: 5
Service: 5
Recommended dishes: Burger King Cheeseburger, Poutine
Ethan Ryan
Ordered a double garlic whopper got a single patty cheese burger? Not happy at all
David Haas
Staff were all super nice and actually seemed to be enjoying their work. Having fun, and super polite to all customers. Food was fast and fresh. So nice to come into a spot where the staff is happy and appreciate the business.
Atmosphere: 5
Food: 5
Service: 5
Big Jon
Just adding a review for the most underrated side at any fast food place.First off, this is a BK, so this isnt 3-stars for more than anything than the side (which I get specifically to add to meals from other places - Big Jon style). You have to order the mozza sticks fresh and tell them you will wait for them. If they dont look like the picture with them touching on all sides, someone lied to you! LolGive them a go and tell me Im wrong, if you can…
The food wasn’t bad but the customer service was terrible especially Sama manager she was rude and disrespectful to the customers hope this situation change and they find a solution with her.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burger
Awful!! Customer service is rude, they are miserable in drive-thru, they can barely speak english, they dont know the menu at all. My fries were under-cooked, mozzarella sticks were old & dried out, cheese was hard as a rock, couldnt even eat them. I asked for a few extra fries instead of the onion rings and got neither, barely got any under-cooked fries. Wont visit this BK anymore.
Atmosphere: 1
Food: 1
Service: 1
My experience was amazing the staff is so nice the food was fresh ,there was this one staff member ,I think her name was Abby she was super friendly very kind and polite , everytime I see her she is very polite and has a smile. I would recommend this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burger
We ordered 2 for 7 double sausage this morning had to go back because we were charged for it and it was single my husband heard the manager trying her best to make it right even heard double sausage she let us keep the ones we received and gave us our order with an apple pie for free well we finally get home that order was screwed up as well it ends up being one single sausage patty on each with bacon...ridiculous the only reason for 2 stars is because my husband liked the manager for trying so hard but the rest of her staff doesn't know how to listen or make anything correctly hire new people
Atmosphere: 1
Food: 1
Service: 1
This location has the nicest staff! Those ladies make sure you leave with a smile, the food is consistently good as well.
Atmosphere: 5
Food: 5
Service: 5
Was through the drive-thru here this past week I ordered a meal that was completely wrong...this was on Whopper Wednesday and I asked for a Double Whopper heavy all, as to which I only got a single Whopper with barely any condiments or toppings but paid for a double.. !How do you mess up a simple order like that.?!Not only was it wrong, but it was iced cold !!I didn't think I was asking too much as I am the one paying and it is there job to make it right. *almost always wrong **Called the store and the manager said she would refund me if I wanted to come back which I don't live in windsor and I wasn't leaving again that night . She said she would let staff know thats working to slow down in drivethru ... slow down ? this place has the longest wait time for drive thru ?? I just think these people working really don't care for there job and it really shows ..
Atmosphere: 2
Food: 2
Service: 1
Very disappointed with my RAW burger. My family has been coming here for years and never had any issues. I understand that mistakes happen but this is completely unacceptable. The manager issued a refund but this is very clearly a food safety concern.
Atmosphere: 1
Food: 1
Service: 3
Clean and awesome staff. Recommended ?
Atmosphere: 5
Food: 5
Service: 5
This used to be a great Burger King until it was taken over or all the syaff changed, food was cold, slopped together and because we had an order for 6 people we plit it up knowing they mess up everytime we order for only 6 people, we split it into 2 bills and theu still messed it up and also completely disragarded any modifications we asked for, this place is horrible now, most likely will never return, not worth your money!
Atmosphere: 1
Food: 1
Service: 1
my fav place
Restaurantji Recommends
Whisper Wednesday and there was a small wait, but the staff was friendly and quick. Made our special orders correctly and it was super tasty.
Atmosphere: 5
Food: 5
Service: 5
Can’t beat Whopper Wednesday.
Food: 5
Service: 5
Recommended dishes: Burger King Cheeseburger, Poutine
Ordered a double garlic whopper got a single patty cheese burger? Not happy at all
Staff were all super nice and actually seemed to be enjoying their work. Having fun, and super polite to all customers. Food was fast and fresh. So nice to come into a spot where the staff is happy and appreciate the business.
Atmosphere: 5
Food: 5
Service: 5
Just adding a review for the most underrated side at any fast food place.First off, this is a BK, so this isnt 3-stars for more than anything than the side (which I get specifically to add to meals from other places - Big Jon style). You have to order the mozza sticks fresh and tell them you will wait for them. If they dont look like the picture with them touching on all sides, someone lied to you! LolGive them a go and tell me Im wrong, if you can…
Atmosphere: 2
Food: 5
Service: 2