COBS Bread Bakery Union Square

I absolutely love coming to Cobs bread. The freshness of everything here is unmatched; you can really taste the quality. What makes the experience even better is the amazing customer service. Aline is always so friendly and welcoming; she greets me with a smile every time, and it truly brightens my day. It’s little things like that which make me want to keep coming back. Great place, great people, and always a positive vibe!

Atmosphere: 5

Food: 5

Service: 5

Gave it try.

Croissant - could not taste butter but some kind of oil. Below par, I believe I enjoyed Costco ones better.

Butter tart - same story, nothing special, could not taste butter.

Cinnamon roll - avg.

Overall, price commanded to taste and quality ratio is way off. Had high hopes, disappointed.

Food: 3

Hello, I love your bread. But around 5pm today, I noticed that there were lots of fruit flies inside the shelf … I hope you’ll do something about it…

Atmosphere: 1

Food: 1

Service: 5

I like Ofcourse my sourdough & peach danish…my fav ✨

Atmosphere: 5

Food: 5

Service: 4

I usually enjoy visiting COBS, but today’s visit left me feeling quite uncomfortable. I had purchased some bread and then stepped back in briefly to take a quick photo of the dinner rolls. I wanted to show my friend if the shape would work for her mini burgers.

Unfortunately, the staff member on duty seemed suspicious of me even though I was simply taking a quick photo as a paying customer. The way I was looked at made the situation feel awkward and unwelcoming. She looked unhappy both times I entered. The first time I entered I was looking at the dinner rolls but I knew I wanted to buy a loaf, which I selected very quickly, but I don’t think that’s any reason for her to look at me the way she was. She came from the back. The store was quiet at the time. I explained very quickly what I was doing. It was just really odd!! I didn’t expect such unfriendly and strange behavior from customer service.

What made it more upsetting is that I was wearing traditional clothing today, and I can’t help but wonder if that influenced how I was treated. It’s disheartening to feel judged or unwelcome based on appearance.

I hope this feedback encourages more awareness and kindness. Every customer deserves to feel comfortable and respected.

Happy to remove my review after I get an apology directly from her. I’ve worked in customer service for over 8 years, so I understand that her demeanour was just off and unnecessary.

Update: Still waiting to hear back from you. I believe you have my phone number.

Atmosphere: 2

Food: 5

Service: 1

It does not offer dine in service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Scone, Raspberry and Cream Cheese Danish, Cinnamon Bun

Fantastic place for bread. Absolutely love the blueberry lemon scones.

Atmosphere: 5

Food: 5

Service: 5

Applelicious loaf was empty inside and little filling in the outside. Complained yet no satisfactory response!!

Food: 1

Service: 5

Cobs is my go to bakery. Lots of options and a nice selection of sweets. The scones and danishes are always great. They’re making mini pizzas for a quick lunch now too.

Friendly staffs and is consistent with the chain image. Pastry is tasty.

One request I have is to put sesame seeds on the Vienna bread.Other locations do this . (Burlington).

Cobs Bread, very pleasant staff, great selection and everything was delicious

The staff have been so helpful and friendly each time I've gone, and their baked goods are delicious

Cobb app user here picking up my birthday gift

Great service fresh bread