Terrible service unorganized wait over 40 mins for my pre order
Summer Skye Garreffa
DON'T ORDER FROM THIS PLACE!!!
Horrible customer service. I ordered a buy one get one free and they only gave me one. When I asked about it, they gave me a number to call and when I called that number they said they aren't taking customers calls. They wouldn't give me my money back, as I paid additional money to get a second one. $18.95 is for one. $24.95 is to get the buy one get one free. In total I spent $36 when I was only getting one, it should have been WAY CHEAPER THAN THAT. I will not be ordering from there again as this is not there first mistake with me, but is their last. If I were you, save your money and order from Dspot. They have much better desserts and don't mess up on your orders repeatedly.
if you want quality food and what you actually paid for, then DO NOT ORDER FROM HERE!
Kati Panasiuk
What a wonderful place for creative deserts. My family and I went in to check it out as we had some time to spare. I was surprised with all the selections and the abundance of flavors and toppings options at first glance. The care that went into creating our choices were top notch. Everything was pleasantly delicious. Can't wait to return to try more items from the menu.
Atmosphere: 4
Food: 5
Service: 5
Mohammed El-rifai
Best freshly squeezed orange juice in town.
Atmosphere: 5
Food: 5
Service: 5
Christian Khuong
Had a great experience here. Lots of great options. Nice staff and lots of seating. We shared the strawberry nutella crepe and oreo shake. Both were delicious. I recommend you give them a try.
Atmosphere: 5
Food: 5
Service: 5
rehana shah
****TERRIBLE TERRIBLE PLACE** plz do not waste your money and your time it’s a proper rip off he serves us completely different to what we ordered and in paper plates I mean so disappointed I paid $50 for absolutely rubbish half the items were missing .. my celebration was ruined plz don’t waste your money here. The product was some thing that my kids could have made at home . Was very disappointed didn’t even look nothing like the picture and we had to eat with plastic spoons and forks was terrible the dessert was bland simple ok nothing worry $50 was so so dissatisfied I should have read the bad reviews before going. Absolutely terrible should shut down if I could give -100 rating I would. When I questioned the owner he got really rude . He’s just ripping people off with cheap paper plates and plastic knives and forks … STAY AWAY FROM THIS PLACE .
Atmosphere: 1
Food: 1
Service: 1
Ahmad Abualsondos
A girl named Huda has No Common sense, BAD costumer service ,and DOSN’T even know how to be polite with the customers!! Ask her for a cocktail with no kiwi no mango in it ,she was too lazy to make that and wanted to use wherever she has prepared in the bottles(easy for her),so she kept offering me and taking me back-and-forth left and right with juices that have kiwi and mongo in them. Then when I gave up dealing with her I decided to go with anything ,then she responded rudely “ OH IT’S NOT A PROBLEM NOW!”.
That Cocktail was AMAZING Been there many many times, and I love the sweets and the cocktail there, but this Huda is something else.
•Friday night shift around 9:10 Sep27th. She said her name is HUDA just in case ( short,skinny ,dark hair and a little dark skin)
Thanks
Service: 1
Abu Al Baha Swelem
Great food beautiful shop big and organized great service
Bhavika Katyal
I love their fruit cocktails—refreshing and not too sweet. When I’m craving something sweet, their classic waffle with Nutella and fruit is always a perfect choice.
Just recently discovered them and I’m sad it wasn’t sooner. I love their mini pancakes and they’re so fresh in house or when you order off of Uber eats. Hours are great so you can get your late night fix. This place has replaced Dspots and Mr. puffs in my rotation for desserts! This is my go to! !!!!!! SUPPORT LOCAL BUSINESSES !!!!!!!
The ice cream is definitely a more premium price but it is well worth the cost because the flavour is authentic with no artificial tastes or syrups. Would definitely return again and again.
Atmosphere: 5
Food: 5
Service: 5
Eric Papineau
They are just amazing! A gem! Great packaging on Uber orders! Ice cream holds up. Thank you ! This is a place you must indulge in
Tyler legenD
I don't like leaving bad reviews but here goes. I was craving ice cream late at night and of course this was the only place open so I came. (Open at night)I thought to myself maybe get something else but I'm wary of buying random things at a specialty shop so I went with ice cream since it's an ice cream shop. First thing that's clear is that there's two seperate sections of ice cream for some reason. About 16 favours separated by 6 meters or so; one at the entrance and the other at the end. Not very convenient if it's a line. Seating was also plentiful with optional outside seating. Parking lot was also huge. Second thing you should know is that this isent normal ice cream but we will talk about that (It's Lebanese). The service was pretty bad I'd say, not terrible just meh. Friendly, but the lady dident hear me when I spoke, or when I looked eyes with them, or was waiting at the till. I would have appreciated being treated like a customer with a simple "just a second" with the prices I'm paying. The prices are really bad I think I payed 12 dollars for three small scoops, and two bananas, and the worst part it wasent even good. (Also asked for a tip on screen). It's not normal ice cream, (or it might be but from the dumpster), as for the texture the "ice cream" was goopy and slimy. And really strange like it was frozen in chunks and dident melt uniformly. I took a photo of it on my spoon it stuck like glue and didn't fall like normal ice should, even after waiting a while. The ice cream does NOT melt in your mouth, and the flavours choices, and the flavours themselves were pretty underwhelming to say the least. I understand it's Lebanese ice cream but this is not quality stuff. On top of that the bananas were horrid. I immediately spit it out in the parking lot it was vile. I love bananas, but these bananas were not ripe. I might come back here again for something like waffles they look delicious .? But if you want some traditional ice cream this will not be good for you.
fantastic customer service and reasonable prices
Terrible service unorganized wait over 40 mins for my pre order
DON'T ORDER FROM THIS PLACE!!! Horrible customer service. I ordered a buy one get one free and they only gave me one. When I asked about it, they gave me a number to call and when I called that number they said they aren't taking customers calls. They wouldn't give me my money back, as I paid additional money to get a second one. $18.95 is for one. $24.95 is to get the buy one get one free. In total I spent $36 when I was only getting one, it should have been WAY CHEAPER THAN THAT. I will not be ordering from there again as this is not there first mistake with me, but is their last. If I were you, save your money and order from Dspot. They have much better desserts and don't mess up on your orders repeatedly. if you want quality food and what you actually paid for, then DO NOT ORDER FROM HERE!
What a wonderful place for creative deserts. My family and I went in to check it out as we had some time to spare. I was surprised with all the selections and the abundance of flavors and toppings options at first glance. The care that went into creating our choices were top notch. Everything was pleasantly delicious. Can't wait to return to try more items from the menu.
Atmosphere: 4
Food: 5
Service: 5
Best freshly squeezed orange juice in town.
Atmosphere: 5
Food: 5
Service: 5
Had a great experience here. Lots of great options. Nice staff and lots of seating. We shared the strawberry nutella crepe and oreo shake. Both were delicious. I recommend you give them a try.
Atmosphere: 5
Food: 5
Service: 5
****TERRIBLE TERRIBLE PLACE** plz do not waste your money and your time it’s a proper rip off he serves us completely different to what we ordered and in paper plates I mean so disappointed I paid $50 for absolutely rubbish half the items were missing .. my celebration was ruined plz don’t waste your money here. The product was some thing that my kids could have made at home . Was very disappointed didn’t even look nothing like the picture and we had to eat with plastic spoons and forks was terrible the dessert was bland simple ok nothing worry $50 was so so dissatisfied I should have read the bad reviews before going. Absolutely terrible should shut down if I could give -100 rating I would. When I questioned the owner he got really rude . He’s just ripping people off with cheap paper plates and plastic knives and forks … STAY AWAY FROM THIS PLACE .
Atmosphere: 1
Food: 1
Service: 1
A girl named Huda has No Common sense, BAD costumer service ,and DOSN’T even know how to be polite with the customers!! Ask her for a cocktail with no kiwi no mango in it ,she was too lazy to make that and wanted to use wherever she has prepared in the bottles(easy for her),so she kept offering me and taking me back-and-forth left and right with juices that have kiwi and mongo in them. Then when I gave up dealing with her I decided to go with anything ,then she responded rudely “ OH IT’S NOT A PROBLEM NOW!”.
That Cocktail was AMAZING Been there many many times, and I love the sweets and the cocktail there, but this Huda is something else.
•Friday night shift around 9:10
Sep27th.
She said her name is HUDA just in case ( short,skinny ,dark hair and a little dark skin)
Thanks
Service: 1
Great food
beautiful shop big and organized
great service
I love their fruit cocktails—refreshing and not too sweet. When I’m craving something sweet, their classic waffle with Nutella and fruit is always a perfect choice.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Crazy desserts.
Atmosphere: 3
Food: 5
Service: 5
Just recently discovered them and I’m sad it wasn’t sooner. I love their mini pancakes and they’re so fresh in house or when you order off of Uber eats. Hours are great so you can get your late night fix. This place has replaced Dspots and Mr. puffs in my rotation for desserts! This is my go to! !!!!!! SUPPORT LOCAL BUSINESSES !!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Crepe, Gelato Pistachio, Kunafa, Banana Nutella Crepe, Special Crepe, Cheesecake, Achta Ice Cream Cake, Fruitti Cotton Candy Shake, Banana Strawberry Chocolate, Chocolate Mou, Chocolate Ice Cream Cakes, Large Gelato Mixed, Crazy Banana Split, Strawberry, Haha Larg Icecream Ashta, Small, Ice Cream Sandwich
The ice cream is definitely a more premium price but it is well worth the cost because the flavour is authentic with no artificial tastes or syrups. Would definitely return again and again.
Atmosphere: 5
Food: 5
Service: 5
They are just amazing! A gem!
Great packaging on Uber orders! Ice cream holds up.
Thank you !
This is a place you must indulge in
I don't like leaving bad reviews but here goes. I was craving ice cream late at night and of course this was the only place open so I came. (Open at night)I thought to myself maybe get something else but I'm wary of buying random things at a specialty shop so I went with ice cream since it's an ice cream shop. First thing that's clear is that there's two seperate sections of ice cream for some reason. About 16 favours separated by 6 meters or so; one at the entrance and the other at the end. Not very convenient if it's a line. Seating was also plentiful with optional outside seating. Parking lot was also huge. Second thing you should know is that this isent normal ice cream but we will talk about that (It's Lebanese). The service was pretty bad I'd say, not terrible just meh. Friendly, but the lady dident hear me when I spoke, or when I looked eyes with them, or was waiting at the till. I would have appreciated being treated like a customer with a simple "just a second" with the prices I'm paying. The prices are really bad I think I payed 12 dollars for three small scoops, and two bananas, and the worst part it wasent even good. (Also asked for a tip on screen). It's not normal ice cream, (or it might be but from the dumpster), as for the texture the "ice cream" was goopy and slimy. And really strange like it was frozen in chunks and dident melt uniformly. I took a photo of it on my spoon it stuck like glue and didn't fall like normal ice should, even after waiting a while. The ice cream does NOT melt in your mouth, and the flavours choices, and the flavours themselves were pretty underwhelming to say the least. I understand it's Lebanese ice cream but this is not quality stuff. On top of that the bananas were horrid. I immediately spit it out in the parking lot it was vile. I love bananas, but these bananas were not ripe. I might come back here again for something like waffles they look delicious .? But if you want some traditional ice cream this will not be good for you.
Atmosphere: 3
Food: 2
Service: 2
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