09/02/25 - Order 937 - Placed @ 5:08pm Recieved @ 5:23pm 2 other small families in Dinning room
Mens washroom disgusting Dinning room dirty Watched the guy cleaning the fry touch food with his dirty utility gloves Not busy at all, watch my food sit on a tray for 15min while they walked around and then got me cold fries, cold burgers, cold happy meal
Atmosphere: 1
Food: 1
Service: 1
Ryan Cunningham
So Friday I placed an order for 2 XL orange pekoe tea . Upon getting my order again my tea bags were not in the cups but the cream and sugar was in Luke warm water . I called asked to speak to a manager , she stated she was the manager I explained what had happened and that it never happens at any other store I’ve ordered from for delivery. She proceeds to tell me they are not suppose to put them in and I said well by the time I get my tea the water is not hot enough to steep now bc cream has already been put in the cup and she hung up on me .. well she thought she hung up I remained on the line for approx over 5 min bc she was explaining to her co - worker what took place and her co worker even stated they are to put the bags in and she said oh well I’m leaving the phone off the hook . Well you said you’re a manager ???? Really wow McDonald’s please do better of hiring those people who make better judgement calls then this person did . That’s not how you treat anyone .! I will be writing to cooperate as well hopefullly speak to the actual day shift manager
Service: 1
Dan Gaudette
There is an old lady in the morning when I go to the restaurant that is extremely rude. She’s there every morning at when I go at 6:30 and makes everything miserable and loves to argue. I once said 3 sausage McMuffins at the speaker, and when I got to pay she only rang in one, instead of saying “sorry let me fix that for you” she belittled me and spoke like I was stupid as if I didn’t say 3. Worst customer service individual out there. She needs to put her ego to the side.
Atmosphere: 1
Food: 3
Service: 1
The Reyes Family
Went here for the new mcdonalds toys but they gave us the minecraft skeleton for all happy meals I ordered today, supposed to be pace out. Are you keeping the toys since you can sell it online?
Service: 1
Samantha Farrah
Went through the drive thru to grab breakfast before work this morning. The girl at the window was too busy talking to her co worker and the hash browns I got were literally cold. Like not even warm they were just cold. You can tell the weekend staff doesn’t care
Atmosphere: 1
Food: 1
Service: 1
Andrew B
Can't go wrong here
Atmosphere: 3
Food: 4
Service: 5
Max Jic
The instructions are not clear and right, wasting lots of time, hope they can reform and be effective.
Atmosphere: 1
Food: 3
Service: 1
Amanda Forest
The service was warm, professional and friendly. The burger however was drenched in mayonnaise. We didn't request this ungodly amount of mayonnaise. I don't know what kind of big back antics are happening at McDonald's but I don't want any part of it. Considering you can get food at restaurants in Windsor for the same price at McDonald's, I don't think I will be coming back.
Atmosphere: 1
Food: 1
Service: 5
Chenkai Chi
This is a ridiculous restaurant. The Mc Chicken is very hard as bricks and I am very suspicious of that they fried many times of the chicken. Terrible service! Not recommend this restaurant.
Atmosphere: 1
Food: 1
Service: 1
angel
had to use the bathroom and i wanted a mcflurry. the woman who let me in told me i could still order but it was takeout only which wasn’t an issue, except when i tried to order after using the bathroom (less than a whole 5 mins after i was let in), the girl working told me she took the till and couldn’t help me. if you’re going to put up a sign that explicitly states that the lobby is open for takeout, your cashiers shouldn’t be taking the tills and denying service.
I ordered for a medium coffee and then realized that I forgot my wallet and only got some change along with me. There were a couples who offered to pay for my coffee but the manager said that we have made the coffee and do not worry about the money! Such a kind person and I ended up donating the cash I carried in the box there. Would love to visit again.
Vee T
All of our fries, nuggets and chicken burgers were stale. Not the first time this has happened
Reyos Blackwood
Probably best to not have a sign saying the dining room is open for take out if you aren't going to let people in
JVBE
Usually don't eat here but every time we order here there's always something wrong or missing. Fries were stale/dry/overcooked and the nuggets were really dark. On top of that forgot our 3 sauces.
09/02/25 - Order 937 - Placed @ 5:08pm Recieved @ 5:23pm
2 other small families in Dinning room
Mens washroom disgusting
Dinning room dirty
Watched the guy cleaning the fry touch food with his dirty utility gloves
Not busy at all, watch my food sit on a tray for 15min while they walked around and then got me cold fries, cold burgers, cold happy meal
Atmosphere: 1
Food: 1
Service: 1
So Friday I placed an order for 2 XL orange pekoe tea . Upon getting my order again my tea bags were not in the cups but the cream and sugar was in Luke warm water . I called asked to speak to a manager , she stated she was the manager I explained what had happened and that it never happens at any other store I’ve ordered from for delivery. She proceeds to tell me they are not suppose to put them in and I said well by the time I get my tea the water is not hot enough to steep now bc cream has already been put in the cup and she hung up on me .. well she thought she hung up I remained on the line for approx over 5 min bc she was explaining to her co
- worker what took place and her co worker even stated they are to put the bags in and she said oh well I’m leaving the phone off the hook . Well you said you’re a manager ???? Really wow McDonald’s please do better of hiring those people who make better judgement calls then this person did . That’s not how you treat anyone .! I will be writing to cooperate as well hopefullly speak to the actual day shift manager
Service: 1
There is an old lady in the morning when I go to the restaurant that is extremely rude. She’s there every morning at when I go at 6:30 and makes everything miserable and loves to argue. I once said 3 sausage McMuffins at the speaker, and when I got to pay she only rang in one, instead of saying “sorry let me fix that for you” she belittled me and spoke like I was stupid as if I didn’t say 3. Worst customer service individual out there. She needs to put her ego to the side.
Atmosphere: 1
Food: 3
Service: 1
Went here for the new mcdonalds toys but they gave us the minecraft skeleton for all happy meals I ordered today, supposed to be pace out.
Are you keeping the toys since you can sell it online?
Service: 1
Went through the drive thru to grab breakfast before work this morning. The girl at the window was too busy talking to her co worker and the hash browns I got were literally cold. Like not even warm they were just cold. You can tell the weekend staff doesn’t care
Atmosphere: 1
Food: 1
Service: 1
Can't go wrong here
Atmosphere: 3
Food: 4
Service: 5
The instructions are not clear and right, wasting lots of time, hope they can reform and be effective.
Atmosphere: 1
Food: 3
Service: 1
The service was warm, professional and friendly.
The burger however was drenched in mayonnaise. We didn't request this ungodly amount of mayonnaise. I don't know what kind of big back antics are happening at McDonald's but I don't want any part of it.
Considering you can get food at restaurants in Windsor for the same price at McDonald's, I don't think I will be coming back.
Atmosphere: 1
Food: 1
Service: 5
This is a ridiculous restaurant. The Mc Chicken is very hard as bricks and I am very suspicious of that they fried many times of the chicken. Terrible service! Not recommend this restaurant.
Atmosphere: 1
Food: 1
Service: 1
had to use the bathroom and i wanted a mcflurry. the woman who let me in told me i could still order but it was takeout only which wasn’t an issue, except when i tried to order after using the bathroom (less than a whole 5 mins after i was let in), the girl working told me she took the till and couldn’t help me. if you’re going to put up a sign that explicitly states that the lobby is open for takeout, your cashiers shouldn’t be taking the tills and denying service.
Service: 1
Restaurantji Recommends
Great service
I ordered for a medium coffee and then realized that I forgot my wallet and only got some change along with me. There were a couples who offered to pay for my coffee but the manager said that we have made the coffee and do not worry about the money! Such a kind person and I ended up donating the cash I carried in the box there. Would love to visit again.
All of our fries, nuggets and chicken burgers were stale. Not the first time this has happened
Probably best to not have a sign saying the dining room is open for take out if you aren't going to let people in
Usually don't eat here but every time we order here there's always something wrong or missing. Fries were stale/dry/overcooked and the nuggets were really dark. On top of that forgot our 3 sauces.
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