Did not give me the sauce I paid for three different times and today a blonde hair in my fish fillet no one in my family is blonde…..
Tabein Rayhan Shohag
Very bad employees and rude behaviour towards customers and delivery drivers. 👎🏽
Atmosphere: 1
Service: 1
A A
I would give 0 stars if possible. The customer service was extremely disappointing. At the drive-thru, I requested honey, but the employee refused to provide it, stating that each packet costs 40 cents. For a multi-billion-dollar company, it’s hard to believe that giving a customer one or two honey packets would make any significant financial difference. This kind of penny-pinching approach shows a lack of respect for customer satisfaction. As a result, I’ve decided to take my business elsewhere. Companies should prioritize valuing their customers over saving a few cents.
Atmosphere: 1
Food: 1
Service: 1
Aaron Melville
Quick service. Usually in & out within 5 minutes (getting a poutine in the drive-thru.) Parking lot sucks, but, I understand why.
Nick Grimmell
Screwed up my order. Missing 2 Jr. Chickens. Got pickles on my burger with a slip saying there weren't any. LG root beer was made as iced tea. Called 3 times and no answer. Terrible!!!
This McDonalds has turned into a real gross location over the last few years, and the staff are never friendly.
Atmosphere: 1
Food: 1
Service: 1
Naila Vodeyar
We were at the Drive-thru trying to order a McMeal that we didn’t know was only available in the States. However, the customer service rep named ‘Priti’ was extremely disrespectful and unprofessional throughout the interaction. She failed to understand what we were trying to order and instead was mocking us in a way that made us feel belittled. She also started speaking in a different language to one of the co-workers after which he walked up to the window as well just to look. It was an extremely unpleasant experience altogether!
Atmosphere: 1
Food: 4
Service: 1
Jaskaran Chahal
Wait too much for receiving and pickup online orders
Navi Mehmi
They don't know how to speak with customer. I think she is the supervisor or something. She don't know the customer service. And she has no name tag. Hire someone who knows how to treat a guest in good way.
Food was okay. Staff were nice, though it seems overworked, because the restaurant was filthy. I realize the drive through is priority, but a clean dining area and washroom are essential too.
Atmosphere: 1
Food: 4
Service: 4
Robert Pawlowski
This was my first time stopping at a McDonald’s in Canada, and I was slightly impressed! The food and service were amazing, but the store was dirty, and the tables and chairs needed a little bit of cleaning. Overall, it was a great experience!
This location is definitely a must-stop once you have crossed the Ambassador Bridge and gotten through customs.
Parking: This parking lot is only for McDonald’s customers only.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Baked Cookies Menu, Fries, Mcnuggets
Al A
I saw rats behind the counter.
Atmosphere: 1
Food: 1
Service: 1
Jaeger Awram
Kedar is rude and creepy
Atmosphere: 1
Food: 1
Service: 1
Leah Lowe
Omar made my experience amazing tonight!! Thank you so much Omar for going out of your way to be amazing!!
Did not give me the sauce I paid for three different times and today a blonde hair in my fish fillet no one in my family is blonde…..
Very bad employees and rude behaviour towards customers and delivery drivers. 👎🏽
Atmosphere: 1
Service: 1
I would give 0 stars if possible. The customer service was extremely disappointing. At the drive-thru, I requested honey, but the employee refused to provide it, stating that each packet costs 40 cents. For a multi-billion-dollar company, it’s hard to believe that giving a customer one or two honey packets would make any significant financial difference. This kind of penny-pinching approach shows a lack of respect for customer satisfaction. As a result, I’ve decided to take my business elsewhere. Companies should prioritize valuing their customers over saving a few cents.
Atmosphere: 1
Food: 1
Service: 1
Quick service. Usually in & out within 5 minutes (getting a poutine in the drive-thru.) Parking lot sucks, but, I understand why.
Screwed up my order. Missing 2 Jr. Chickens. Got pickles on my burger with a slip saying there weren't any. LG root beer was made as iced tea. Called 3 times and no answer. Terrible!!!
Fast service and adorable decorations
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Ice Cream Sundae, Fries, Mcnuggets, Ice Cream Cone
This McDonalds has turned into a real gross location over the last few years, and the staff are never friendly.
Atmosphere: 1
Food: 1
Service: 1
We were at the Drive-thru trying to order a McMeal that we didn’t know was only available in the States. However, the customer service rep named ‘Priti’ was extremely disrespectful and unprofessional throughout the interaction. She failed to understand what we were trying to order and instead was mocking us in a way that made us feel belittled. She also started speaking in a different language to one of the co-workers after which he walked up to the window as well just to look. It was an extremely unpleasant experience altogether!
Atmosphere: 1
Food: 4
Service: 1
Wait too much for receiving and pickup online orders
They don't know how to speak with customer. I think she is the supervisor or something. She don't know the customer service. And she has no name tag. Hire someone who knows how to treat a guest in good way.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Food was okay. Staff were nice, though it seems overworked, because the restaurant was filthy. I realize the drive through is priority, but a clean dining area and washroom are essential too.
Atmosphere: 1
Food: 4
Service: 4
This was my first time stopping at a McDonald’s in Canada, and I was slightly impressed! The food and service were amazing, but the store was dirty, and the tables and chairs needed a little bit of cleaning. Overall, it was a great experience!
This location is definitely a must-stop once you have crossed the Ambassador Bridge and gotten through customs.
Parking: This parking lot is only for McDonald’s customers only.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Baked Cookies Menu, Fries, Mcnuggets
I saw rats behind the counter.
Atmosphere: 1
Food: 1
Service: 1
Kedar is rude and creepy
Atmosphere: 1
Food: 1
Service: 1
Omar made my experience amazing tonight!! Thank you so much Omar for going out of your way to be amazing!!
Atmosphere: 5
Food: 5
Service: 5
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